Great experience very professional and quick friendly staff and accurate prescriptionread more

I've been going to Dr. Mayes my whole life! (The father) he's not the issue here! The staff is!…read moreI've tried to get seen for 2 weeks kept calling for appointments and they would put me on hold till the point where I had to hang up and never get to be seen!! I finally decided to go else where.

The wait was reasonable for having an appointment; the doctor was nice and did a good job, but the…read moreinsurance and customer service people were awful. I have never in my life felt so humiliated and disrespected ever. They argued with me that my insurance did not cover my contact examination and or fill. Well it did after 45 minutes of arguing they finally called and I proved them that I was in fact correct. They didn't say sorry for how they treated me. Also my contacts were ordered over a half a month ago and I STILL haven't received them. Never going back to them!

The office staff and Dr. Reber are great been using them for 4 years. Don't buy lenses here unless…read moreit's fully covered by insurance. I got charged 3 times the cost for 167 type lenses and the required anti reflective coating. $60 online without insurance versus $170 copays.

They have a location in Albuquerque, but the address does not show up on a search. Their web site…read moredryervisions.com is dead, their link from Yelp http://dyervision.bmbnow.com/ doesn't work either. With this lack of maintaining their business profile it's no wonder they are really ripping people off. I'm not finished with them, I will also be sending this to the CDC, Attorney General of NM because there is not suppose to be fee's for any covid-19 tests at any business. They claim to be on the U.S. Cotton list that turns out to only be a way for them to rip you off. Then they try to tell you the safety glasses are going to cost you an additional $76 because they only give certain amount off to U.S. Cotton. Lucky we didn't like that and left but then got stuck with the inflated cost of an exam. Contacted U.S. Cotton and they were very upset at this. There is not suppose to be a fee to the employee for safety glasses. Found out after they are not even suppose to be on the list because some how they managed to get on the Walmart optometrist list. They were promptly removed so this would not happen to any future employee's. They tell you $70 for eye exam. Then they add Covid-19 testing fee's to it. Tried to add a couple others that were refused. You were not allowed to refuse the fee for the Covid-19 test. Then a simply eye glass exam is now $99.15 tax included.

From the owner: Yelp is new for me. But under Healthgrades I am the highest rated eye doctor in Hobbs which,…read morespeaking as an ex-medical malpractice attorney, is a good thing. We offer personalized service and can do many prescriptions the same day. Under our Dry Eye Center of the Southwest logo, we offer two exclusive patent-pending treatments for the management of Dry Eye and Demodex infestation.