I've been using them for several years. I trust they will take good care of my vision which is so…read moreimportant. The Dr and all the staff are great. Highly recommend them

My experience with Jackie was extremely frustrating. She repeatedly failed to give me her full…read moreattention during my appointment. While I was seated at her desk, she answered phone calls, and the same behavior continued while ordering my glasses. She also kept getting up and walking away throughout the process. This level of inattention was unacceptable and made me feel like my time and appointment were not a priority. She also raised her voice multiple times and kept saying it's because she's training. I will not be back again

Great experience very professional and quick friendly staff and accurate prescriptionread more

I've been going to Dr. Mayes my whole life! (The father) he's not the issue here! The staff is!…read moreI've tried to get seen for 2 weeks kept calling for appointments and they would put me on hold till the point where I had to hang up and never get to be seen!! I finally decided to go else where.

The wait was reasonable for having an appointment; the doctor was nice and did a good job, but the…read moreinsurance and customer service people were awful. I have never in my life felt so humiliated and disrespected ever. They argued with me that my insurance did not cover my contact examination and or fill. Well it did after 45 minutes of arguing they finally called and I proved them that I was in fact correct. They didn't say sorry for how they treated me. Also my contacts were ordered over a half a month ago and I STILL haven't received them. Never going back to them!

The office staff and Dr. Reber are great been using them for 4 years. Don't buy lenses here unless…read moreit's fully covered by insurance. I got charged 3 times the cost for 167 type lenses and the required anti reflective coating. $60 online without insurance versus $170 copays.