Amazing staff and selection. Glasses PERFECT every time. Convenient location and fast work. Just…read moregreat people there.

I believe this is my 2nd or 3rd year going to Zen. Doctor Eric is amazing and the level of service…read moreyou receive before and after the exam is top notch. I have gone to a few other providers since I have lived in Duluth (since 1998) and Zen is in a class of their own. They verify FULL benefits regarding your insurance. After your exam, you get a full overview of your visit Including your options for glasses and contacts along with your Prescription. A lot of providers will hold that info hoping you'll order from them. With Dr Eric and staff, it's full transparency.

I went here initially because they accepted my insurance and it was the closest optical place to my…read morehouse. I had a good experience, so I brought the kids in a couple weeks later. I went in for a contact prescription, and maybe a "back up" set of glasses. I found the frame selection was a bit limited in styles I liked but they had a good selection of inexpensive of kids styles, and got my son glasses from there. Nice location, friendly staff, and capable optometrist.

One of the Best eye doctors ever!!! Also great employer! Him and his wife Barb are wonderful!read more

Don't see Scott Wright. He has the worst bedside manners. He rushed my eye exam. When I told him I…read morecouldn't tell the difference between the lenses on my left eye he said "make a quick choice. Fast. I don't care if you can't see the letters or if it's fuzzy" and he didn't show me the lenses again to compare. I did not like his rushed/fast method felt careless. I did not trust his judgement to give me an accurate prescription. I shared my concerns with him and he dismissed me. Saying he was "joking" when he said he didn't care if I could see the letters. I said it felt weird he was rushing the process and I like to take my time to compare especially when both lenses were so similar. Why didn't he make the letters bigger or take my answer when I said they were both the same? I couldn't believe his hostile attitude. I trusted my gut and left. I've been a customer for 10 years and had no problems with any other eye doctor there. He scoffed and said he has been working there for 20 years. Unreal. Did not apologize or try to reconcile. His ego was big and blinding him. I will not see him again. Good luck to whoever does. I hope he is more kind and patient with you.

Was a great experience 4 me again. Love the whole staff. Doc and technician made me so…read morecomfortable. So glad I went!

We LOVE Dr. Theobald and all the office staff. We have been going here for 6 years. You can tell…read morethey truly care about you.

I hate picking out glasses and I was so relieved when the staff here made it so easy! They really…read moreknow how to help you pick glasses that are the right shape for your face so you always look your best. They are not only knowledgeable but have a great selection of glasses to pick from! I could not be happier with the pair they helped me pick out and it was a relief to feel confident in my choice after I left! Thank you Theobald family eye care!

Blink is just what I have been looking for. A candy store for glasses. Customer service is…read moreoutstanding. Both my husband and I highly recommend Blink!

Have been going to Blink for eye exams for the past 5-10 years and have been very happy with the…read moreservice. Nick and Tom are great. Tom is awesome in helping me pick the right frame.

Horrible business practices I asked specifically that I…read moreneeded an appointment for a contacts prescription. They agreed and set up an appointment. I asked the cost of this appointment and they said $50. Now on the day of the appointment they are saying I can't because my last eye exam was more than 60 days, DAYS and that I would have to pay $89 more to be seen. No mention of this previously and the person that booked my appointment was all "I assumed" this and "I assumed" that. Didn't apologize or take responsibility for not checking things that she as the employee would know was required or not. No effort to work with me on a solution. I wasted my time and gas.

I just had a GREAT customer service experience thanks to Katy!…read moreEven though it was busy she took the time to welcome me with a smile. And when I got to work with her she was truly Amazing! I highly recommend this store!

The Ladies i have dealt with have been wonderful. I picked up my new glasses in November. I was in…read morea hurry and just took them with me. The bifocal part didn't seem right but I had several other medical appointments and limited mobility. I went to my Eye Doctor and he confirmed that the reading part was 2.25 instead of 2.50. I figured it was past the 30 days but if they were wrong they were wrong. The manager checked them and agreed. Then he changed his mind and gave us a story about formulas used and they were right. He got snotty and condescending. After my husband and he got into an argument and then he said he will order them but they will be the same. I know other people who have had trouble with his attitude. Not a good way to keep business.

Went to browse for sunglasses. Got yelled at by employee to get out because, "we aren't allowed to…read morebrowse. This place is only for people with Rx"

My husband and I have been going to Troy Powers over 20 years. We have always been treated…read morecourteously and our relationships with the doctors has been friendly and helpful, always answering our questions. The doctor's suggestion for treating my dry eye diagnosis allowed me to address the problem quickly. The exams are always thorough. Sue F.

Do NOT go to Troy Powers for our elementary school child's eye exam. Very inpatient, unsympathetic,…read morerude, and still makes you pay if you arent able to complete the exam. More concerned with getting home early, then letting your child get used to the idea of getting eye drops. VERY BAD Ped Eye Dr!