Amazing staff and selection. Glasses PERFECT every time. Convenient location and fast work. Just…read moregreat people there.

I believe this is my 2nd or 3rd year going to Zen. Doctor Eric is amazing and the level of service…read moreyou receive before and after the exam is top notch. I have gone to a few other providers since I have lived in Duluth (since 1998) and Zen is in a class of their own. They verify FULL benefits regarding your insurance. After your exam, you get a full overview of your visit Including your options for glasses and contacts along with your Prescription. A lot of providers will hold that info hoping you'll order from them. With Dr Eric and staff, it's full transparency.

The Ladies i have dealt with have been wonderful. I picked up my new glasses in November. I was in…read morea hurry and just took them with me. The bifocal part didn't seem right but I had several other medical appointments and limited mobility. I went to my Eye Doctor and he confirmed that the reading part was 2.25 instead of 2.50. I figured it was past the 30 days but if they were wrong they were wrong. The manager checked them and agreed. Then he changed his mind and gave us a story about formulas used and they were right. He got snotty and condescending. After my husband and he got into an argument and then he said he will order them but they will be the same. I know other people who have had trouble with his attitude. Not a good way to keep business.

Went to browse for sunglasses. Got yelled at by employee to get out because, "we aren't allowed to…read morebrowse. This place is only for people with Rx"

Blink is just what I have been looking for. A candy store for glasses. Customer service is…read moreoutstanding. Both my husband and I highly recommend Blink!

Have been going to Blink for eye exams for the past 5-10 years and have been very happy with the…read moreservice. Nick and Tom are great. Tom is awesome in helping me pick the right frame.

Horrible business practices I asked specifically that I…read moreneeded an appointment for a contacts prescription. They agreed and set up an appointment. I asked the cost of this appointment and they said $50. Now on the day of the appointment they are saying I can't because my last eye exam was more than 60 days, DAYS and that I would have to pay $89 more to be seen. No mention of this previously and the person that booked my appointment was all "I assumed" this and "I assumed" that. Didn't apologize or take responsibility for not checking things that she as the employee would know was required or not. No effort to work with me on a solution. I wasted my time and gas.

I just had a GREAT customer service experience thanks to Katy!…read moreEven though it was busy she took the time to welcome me with a smile. And when I got to work with her she was truly Amazing! I highly recommend this store!

We LOVE Dr. Theobald and all the office staff. We have been going here for 6 years. You can tell…read morethey truly care about you.

I hate picking out glasses and I was so relieved when the staff here made it so easy! They really…read moreknow how to help you pick glasses that are the right shape for your face so you always look your best. They are not only knowledgeable but have a great selection of glasses to pick from! I could not be happier with the pair they helped me pick out and it was a relief to feel confident in my choice after I left! Thank you Theobald family eye care!

Lovely office. Beautiful deco. Curb appeal nice. Staff at front counter could use their smile…read moremuscles more when greeting patients at desk. Scheduling too tight.

From the owner: Whether picking out new glasses, ordering contacts, or looking for an eye doctor for your family…read moreand parents: Relf EyeCare will provide the expertise needed to help your family see well for a lifetime.

Fantastic practice with very knowledgeable staff. Dr. Van Loon is the most thorough optometrist I…read morehave ever seen. He correctly diagnosed my wife's diabetic retinopathy early enough to preserve her sight. He has spent much time with my autistic son and has helped maximize his corrected vision. I can't recommend this practice enough!

On a recent trip to Duluth, I completely forgot to pack some serious essentials as make-up and…read morecontacts!! (Even my whole 3-1-1 TSA bag... facepalm!) I remembered to bring my glasses (which I rarely wear) on my 6am flight... but I desperately needed my contact. So as I was driving up to Duluth I first searched yelp for Eye Doctors -- no luck, no reviews. :( Next call was to VSP to see which doctors in the area were covered. The first eye doctor on their list in Duluth was Blustin. So I called as I was driving north and spoke with a very pleasant associate, Jessica, who patiently listened to my dilemma. She said that all their appts the next day were booked, but she'd get me on the waiting list. Good enough... she called, there was a cancellation! I was stoked... It was time for my annual eye exam anyways. The entire staff was extremely friendly during my appointment. The appt was timely. The office may not have had as many bells and whistles as some other offices I've been in on the West Coast, but...I felt as though the doctor was definitely more thorough and more knowledgeable. Clearly they care for each of their patients, as you'd expect from a small town office. I didn't check out the frames this visit as I was only there for contacts and my visit went fast. But... I would definitely recommend this location for your eyecare! (And it's supported by VSP Insurance!!)

Have used this location a few times, but when I called this last time to make an appointment the…read morereceptionist argued with me about my insurance. My insurance had not changed and she used a name to confirm the insurance that I was not familiar with and doesn't appear anywhere on my card. She insisted it must be on the back of the card, and it wasn't. Very rude. Lack of customer service. Will not be using this location again

Beware of bad business and lack of professionalism. This business will steal your money and not…read moreinform the patient of essential information regarding services and policy. If I could rate lower I certainly would.

The doctors and staff are always pleasant and helpful. I have never waited more than a few minutes…read moreto be called back to see the doctor and get the preliminaries completed with his assistant prior to meeting with him. The doctor is always friendly and ready to answer any questions I may have. I've never felt rushed so that he can see his next patient. It is truly a great place to be seen. I pop in once in a while to have my glasses tightened and the staff in the front always greets me and is ready to tighten them and clean them. There is a pleasant "goodbye" too as you're leaving the office. I would highly recommend.

From the owner: Northern Minnesota Eye Care has been taking care of patients in our community since 1979. We…read moreunderstand that your eye sight is just one part of your overall well-being, which is why we take the time to give you a full medical examination, not just a prescription for corrective lenses.