It was 20 years or more since I had my eyes checked out…read more I am sorry to say, that I have forty-eye-tis, which is a normal dx for a forty something male, living in suburbia New Hampshire. I had to wait 30 minutes for my appointment. Had a 10 am appointment and waited and waited almost canceled as I had another appointment after. I finally got seen and they were apologetic, and I had a good through evaluation. Still have good sight and happy to still see clearly with no devices. I would recommend but plan on waiting around.

I come here because the optometrist is very thorough with the exam. Nice selection of glasses too.read more

They did a great job on the new lenses in my Lindberg glasses & I'm very happy with the results…read more The associate who helped fit my glasses was lovely and I look forward to my eye exam in July.

I was very happy with my chosen eye doctor. The entre staff was smart and friendly! Dr. K was…read morethorough,smart,interesting and I could tell all-around nice guy ! Great sélection of glasses !!

I can't remember the last time I had such a positive healthcare experience. I went to the Cambridge…read morelocation. Jackie at the front desk was so warm, welcoming, and engaged. She helped me navigate questions about insurance and clearly had my best interest at heart. Veenu Gill O.D. provided my care with the same warmth and efficiency. She answered my questions, explained what she was doing, and was incredibly thoughtful with her recommendations. Because of these two women (and Jessica, who was taking notes), my visit was easy, comfortable, and somehow enjoyable. Do yourself a favor and go to this location if you need care (or just a pair of glasses!). You'll be glad you did it from the moment you schedule the visit (great scheduling system) to when you walk out the door.

There are 29 posted YELP reviews for this Optical establishment. 25 of them are five star reviews…read morefor Tom Collins (previous owner) and his staff who ran this business for many years. They were loved by the community and their customer care was impeccable. Tommy could deal with anyone... even a few crabby dissatisfied customers but he was ALWAYS able to work with EVERYONE and he always took the high road. These reviews were well earned by HIM. The establishment was bought out by Christina and Enrico Palmerino several years ago now. They also own several other local Optical shops.. one is in Brooklyn New York. Since they took over in Newburyport the new business has received only 4 yelp reviews... 2 (5) star reviews and 2 (1) star reviews. Where I am from this is a significant red flag showing that this business needs improvement. It is also sad that Chrisina and Enrico did not wipe out Tommy's reviews because he and Dianne and several other employees worked very hard for those reviews! They should not be inherited they should be earned! My experience with the new owners has been rocky and unpleasant. The acting manager Clark Goodwin is a big part of the problem here at this business. Clark is moody, dismissive and he talks down to good customers. I returned 2 pairs of high end glasses three years ago and he was livid with me and he behaved unprofessionally towards me. Clark Goodwin sadly is the antithesis of what Tommy Collins was! I want to warn ALL of my disabled veteran friends , my healthcare friends ( retired RN here) and all the wonderful seniors in the area to take your business somewhere else. This company has no heart... they are a family of millionaires who could care less about customers and providing quality services to the residents of Newburyport. I really miss Tom Collins and his staff ... I just wish that Tom had screened the new owners more carefully. Buyer beware... this establishment is a greedy wolf in sheep's clothing. Do NOT trust Clark Goodwin with your money or your time. He should get out of the eye wear profession and maybe consider a new career in the Dept of Corrections. The prisons need employees with lousy dispositions like Clark. Good Riddance Market Unfair Optical! I cannot wait until the day that I drive by that shop and a new shop is there -one that actually cares about eye care and about HELPING customers in downtown Newburyport !

So I started wearing glasses in 1956 (75 years old) and I have never had this problem of peeling of…read moreglare coating You think glasses that cost over a 1000.00 would NOT have this problem! So much for paying more for quality. I picked up glasses in April 2024 (17 months ago). I noticed problem about 9 months later and planned on returning but forgot (currently using my last pair not purchased here). I now need to get eye check-up etc...I went into My Eye Dr expecting problem to be taken care off due to obvious defective/poor quality control. (see photo; glasses in perfect condition - no scratches or sign of wear and tear). I was told that there is only a 1 year guarantee; however, no where on the invoice does it say so (getting the run around here?). I was offered a 50% discount to relace glasses due to defects caused by the manufacture. Now does that seem fair to you????????I will discuss problem with my insurance company so they are informed and to get advise on finding an Eye Dr that is reputable.

The staff at My Eye Doctor (381 South Willow Street, Manchester, New Hampshire) is extremely…read moreprofessional, efficient and friendly. Dr. Sutherland is extraordinarily thorough. She conveyed sincere interest and concern, as well as a genuine willingness to encourage questions and expend the related necessary time and attention to ensure the information she provided was responsive and clear. She also shared helpful information and remedies specific to my eyes/vision that I had never received from previous providers I've visited. Her staff is equally attentive, customer service-focused and kind. I am pleased to provide My Eye Doctor--located at 381 South Willow Street, in Manchester, New Hampshire--my strongest recommendation.

I came in to check out their eyeglass selection…read more Shelle was outstanding as was the other female associate who was helping someone else pick out frames. They know their stock and can pull out frames not on display. They can also show you online what other colors the frame comes in that might be more flattering and order it for you to check out/no commitment. Location is easy to find with off street parking - it's a strip mall with a green metal roof. So far I am the 2nd to review here. This business has 193 Google reviews 4.9 Stars.

What they will dismiss as "miscommunications" I think was bait and switch. Word of caution, when…read morethey tell you about having 30 days to buy another pair for glasses 50% off...start asking a lot of questions. A real lot of questions.

All the staff were pleasant, but professional Doctor…read moreanswered all my questions he even explained one of the of the Medicare Part B to stay away from I had a great experience with this practice

Totally happy with this place, they were very friendly and helped me a lot. Especially Karen and…read moreJoe. I recommend this place. totalmente agusto con este lugar, fueron muy amigables y me ayudaron bastante. especialmente Karen y Joe. recomiendo este lugar

Dr. Fabello is very thorough, super professional and will take time to answer any questions. He…read moredefinitely cares about making sure you can see things clearly!

With my crappy insurance I only have a few choices for eye doctors. Fortunately Dr. Fabello is one…read moreof them. Since I work in Lowell I just wanted to find some place I could easily bop over to during the week. I called on Monday and got an appointment on Friday. The receptionist wasn't overly friendly, but I've found that to be true at all eye doctors I've called lately. Dr. Fabello greeted me at the front desk. He looked up my insurance before the exam to see what the options were for my contacts (this is when he informed me that my insurance wasn't very good) and then proceeded with the exam. Since I had my old prescription the exam was fairly quick. He checked that there weren't anything improvements to make to the prescription and that my eyes were healthy. He explained my insurance situation to me and worked with me figure out the best balance of optimizing the use of my benefits along with getting the best contacts for me. When I checked out the receptionist was back at the front desk and she was helpful but had the attitude that I was inconveniencing her to be doing her job. Overall a great experience, just be prepared for the receptionist's 'tude.

Went to see Dr. Lamy to get an Lasik eye exam and possibly surgery. I have been searching for a…read moredoctor in Southern New Hampshire to do my laser vision correction and honestly was very nervous about such a serious procedure. I found a doctor in my hometown of Londonderry NH. Dr. Lamy was one of the most personable and professional doctors that I have ever met. His staff was incredibly knowledgeable and competent. I felt very comfortable having him do my Lasik surgery and he even has a laser suite right in his office! Thanks to Dr Lamy, I am seeing 20/20 without having to deal with my contacts anymore! Highly recommended! You will not be sorry! No pressure sales here! Just great people who really know there business. And a pleasant doctor, too!