These guys working on my road right now are the BEST people ever! They don't trap me in my house, i…read moredon't even have to say anything and they are moving and letting me through, they keep everyone on this road updated about when they will have to shut it down and when it'll be open again! Best Crew Ever!

I am writing about my experience with Kitchen and Bath Gallery in Fairmont. For anyone needing…read morekitchen or bath remodeling or repair I would avoid them at all cost. Kitchen & Bath Gallery is extremely unprofessional, vastly overcharge, do shoddy work and refuse to fix their many mistakes. This is the worst company that has ever done any work for me. First off , they charge $100 just to give an estimate. I have never had any other company do that and I have had several doing work on our house since we bought it. They all gave FREE estimates. My husband and I had them to install 2 new toilets, a bathroom sink faucet, ceramic tile flooring in a very tiny half bath, install a shower head( which looks horrible and is an eyesore because of the shotty job they did), remodel our basement shower with tile, install an outside faucet, replace our kitchen faucet, install a non vented range hood, and a garbage disposal. We ended up having them come back several times to fix the things they messed up. First the shower they tiled: the shower floor tiles started coming up the first time the shower was used. They tried to blame us for getting the wrong tile when they never told us what to get in the first place. After several times of them coming out and putting more glue and grout down only for them to keep coming loose they finally told us what tile to get and they came back out to install it. The tiny bathroom where they tiled the floor had grout that was cracking so I called them and they came out to fix it. Well now the grout lines look like crap because he used a different color grout the second time and there is still places where the grout is cracking and coming out. I also told him about the shower head that they installed that doesn't work right and looks terrible. He said he took a picture and would send it to his boss who would get a hold of me about what they could do about it. He never contacted me. To put the topping on the cake. I was using the kitchen faucet when the entire faucet came off the base of the sink. We tried to see if we could fix it only to find that a part that would screw it down is totally missing. I got my instruction manual out to be sure and the part they show is not there so I have no idea how he rigged it on there but it is now off. I called them up hoping they could tell me what happened or come out to fix it since the piece that is supposed to be there is not there and he tells me that I will be charged for a service call. We decided if we were going to have to pay to have it fixed we would just call a professional since they had already screwed it and many other things up. We spent a good bit of money with them and we were not happy at all. I would look elsewhere for more professional people.

I had Kitchen & Bath Gallery help me design an entertainment wall in y family room in 2015. I was…read morevery pleased with the workmanship of the cabinets and Eric Carpenter, the owner, the owner was great to work with. I am now ready to remodel my kitchen and after reading the review below from Feb. 2020 I am hesitant to go back!! The company must have disintegrated quite a bit from 2015. Very disappointing.

They dellslow office is super helpful. Also they can get you in and out quickly when needing…read morelimestone

Good selection of bricks, blocks and other supplies but lacking in customer service. Be careful…read moreabout ordering items over the phone. I ordered blocks and pavers and after calling for two weeks to find out where my order was I finally had to go there to schedule a delivery. The blocks were at another location. The pavers were a special order and had been sitting there for nearly a week. After 2 and half weeks of waiting, I drove there only to find out that the person (named R-b) that I had been talking to had not changed my order when I realized a few days after the order that I needed a fewer blocks nor had called back when he said he would when the pavers did arrive. I have been buying supplies there for over a year and can say that they are polite but don't give the customer service that I would have expected. It is open to the public but I would suggest that you have to make sure that if you do call R-b asked for somebody else to help you. Update. They finally delivered the order and overcharge for a pallet and delivered the wrong blocks. I called the Clarksburg office instead of the Morgantown one and who would have guess it. They credited the extra pallet and the correct blocks were swapped out while I was at work. My retaining wall is done.

Be prepared to get ripped off if you decide not to use this company…read more They lie to get the initial deposit and then rip you off $350 to get out of it. They also lie about deals and local means nothing to a dishonest company. Same prices as other box stores. No deal and they try to sell you stuff sitting in the yard for who knows how long it's been there. Every customer gets a different price quote on the same size amount and stone. Buyer beware.

Natalie and Doug (owners) are great people to do business with and to know! Genuine and kind, work…read morehard to provide superior service. Would definitely recommend to anyone!

One of the best places to get metal roofing. The workers there are trained and know what you need.read more

Purchased 4 Japanese maple trees end of May. One of them started showing signs of dying within 3…read moreweeks while the others continued to thrive. Contacted Rich's Farms in June, and spoke to Garrety (sp), lovely lady, intelligent conversation, and she advised me of 90 warranty which would consist of exchange only, and what to look for regarding the tree's progress. Since their warranty is only for 90 days we returned tree today after it was clearly dead. I was speaking to employee Beth and a employee by name of Tara arrived, pulled tree out of bag, stepped back with what I perceived as dramatic behavior with affect and posturing that appeared to indicate all of her senses had been assaulted, stating "root rot!" I said I'm confused, all the other trees are doing fine. She looked at me, and said, very slowly, enunciating each syllable with pressured speech, "ROOT ROT!" Lovely way to begin one's day, being treated as if I were an idiot and she possessing the right to insult me in such a perceived condescending manner. i later expressed my upset with Beth to which she indicated Tara was an expert in plants. I indicated I was an expert in my field and would not ever treat or speak to my patients in such a condescending manner. Suggested Tara not interact with public in the future. Having purchased three other trees, I do not see myself exercising my rights to exchange. Life is too short to be exposed to such persons. I do however, want to express my gratitude to Beth. She patiently and professionally explained root rot to me; precautions to take with new tree; proactive measures with other trees we had purchased; what to look for and what to do if certain signs of rot appeared. It's a shame that my patronage and enjoyment of this facility was tainted by one person. The two stars are only because of Beth. The overall experience was unpleasant, and she took a lot of the sting away.

Was at Rich farms for a wedding. As a wedding venue it was beautiful. The only reason I didn't give…read more5 stars is for the restroom. One woman's & one man's toilet for 170 guests seems to be insufficient. Otherwise, it was a beautiful venue

This company was amazing. I needed wood delivered before this crazy storm. Keith was overwhelmed…read morewith orders but took my order and stayed in constant contact with me. crazy freezing temps caused some equipment issues on his part but still managed to make my delivery order. I can't express enough how great this experience was. Please consider this company for your wood needs. Thank you Keith!!

Best firewood I've had in years! Courteous, on-time delivery, and well worth the money. We hope…read moreto use Keith's Firewood for years to come!!!