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    Vision Care

    1.7 (3 reviews)
    Open 9:00 am - 6:00 pm

    Services - Vision Care

    Eye exams

    Eye testing and diagnosis

    Eyewear fitting

    1 More Service

    Retinal imaging

    Vision Care Photos

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    Recommended Reviews - Vision Care

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    People searched for Optometrists 535 times last month within 15 miles of this business.

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    America's Best Contacts & Eyeglasses

    America's Best Contacts & Eyeglasses

    2.8(17 reviews)
    4.4 miRiver Oaks
    $$

    Bartlett location hwy 64 wolfchase area. This place is a…read morescam, save your money, go somewhere else or they'll hold your prescription hostage for more money! Despite having paid in full for my eyeglasses and contacts exam, after a trial pair of contacts that did not work. They are impossible to reach to get a follow-up. After a month I made a regular eye exam just to get in to see them. They tell me it's been "3 months" you will need to pay for another exam; out of pocket of course since insurance only covers one visit a year, to get my contacts which I already paid for. The staff demonstrated a blatant lack of competence, failing to honor the basic aspects of customer service. Repeated attempts to contact the office via phone have been met with silence, as my calls and messages remain unanswered. This unresponsiveness only exacerbates the fact that I didn't have what I paid for. I found it particularly egregious that their team attempted to strong-arm me into paying for an additional eye exam to receive the product I have already paid for. This tactic is not only unethical but also deeply unprofessional, suggesting a disregard for your customers' time, money, and overall satisfaction. As a consumer, I expect transparency, prompt communication, and ethical business practices. Unfortunately, my experience with this company has been the opposite. Not surprising since their BBB complaint is at 33%, I just added another. Save yourself, go to Costco, Target, or a real eye doctor don't waste your time here. Unless you're willing to bank roll $800 plus for a pair of glasses and no contacts.

    Horrible customer service. No call or text to say glasses were ready. When I showed up to pick…read morethem up they practically threw them at me with no follow up. 31 days from date order placed to pick up.

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    America's Best Contacts & Eyeglasses
    America's Best Contacts & Eyeglasses
    America's Best Contacts & Eyeglasses

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    Master Eye Associates - Master Eye Associates 2825 N Germantown Pkwy #103, Memphis, TN 38133  901-384-9259

    Master Eye Associates

    3.7(9 reviews)
    5.2 mi
    $$

    This place is terrible. You literally wait for over an hour to even go back for the initial tests…read more Then have to go back to front and sit another twenty minutes. I'll be taking my business elsewhere.

    If I could give MEA 10 stars I would do it! This was my first time at this practice and I chose…read morethem and Dr. Kessler based off the online reviews I found. I was still a little nervous about the unknown because while 99% of the online reviews were super positive people don't generally take the time to write about their eye doctors and every rating site only had a handful of reviews. Obviously, the positive reviews were spot on. Starting with the moment you walk through the door, you are greeted by super friendly staff. The tech who ran me through the battery of pre-tests on the eye machines (glaucoma, refraction, retina scan, etc.) was not only friendly but explained exactly what she was doing every time and what I should expect (flashes of light, blasts of air). I did have to wait a little long to see Dr. Kessler and, as I suspected, the "other doctor" was unable to come in as planned. It seems like that kind of stuff happens all the time in this crazy COVID world nowadays so I wasn't put off by it at all. Stuff happens. The wait was well worth the service I received. Dr. Kessler's approach to an eye examination was unique and gave me confidence in her technical abilities and desire to make sure my eye refraction prescription was spot on. They don't sell glasses so there is absolutely no incentive for her or anyone else in the practice to adjust you unnecessarily. As a 50+ year old, I have been opting in for retinal scans. Dr. Kessler was the first doctor who showed me the scans and pointed out and explained everything on it. All others simply said something along the lines, "I looked at your scans and they look fine." Nice to know, but I like to be educated and I think an educated consumer is a much better consumer. Obviously Dr. Kessler does as well. On top of all that, she was, by far, the most personable optometrist I have ever used. She was plain speaking, dynamic, friendly, and somehow actually made the exam, dare I say...FUN! I'm not saying you should dump your current eye doctor. If you are happy with your doctor, by all means keep your doctor. However, if there is any part of the practice you currently use that you do not like or are uncomfortable with, do not hesitate to give MEA and Dr. Kessler a chance to earn your business. They've certainly earned mine as well as the rest of my family's.

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    Master Eye Associates - Master Eye Associates 2825 N Germantown Pkwy #103, Memphis, TN 38133  901-384-9259

    Master Eye Associates 2825 N Germantown Pkwy #103, Memphis, TN 38133 901-384-9259

    Master Eye Associates - Master Eye Associates 2825 N Germantown Pkwy #103, Memphis, TN 38133  901-384-9259

    Master Eye Associates 2825 N Germantown Pkwy #103, Memphis, TN 38133 901-384-9259

    Master Eye Associates - Master Eye Associates 2825 N Germantown Pkwy #103, Memphis, TN 38133  901-384-9259

    See all

    Master Eye Associates 2825 N Germantown Pkwy #103, Memphis, TN 38133 901-384-9259

    Vision Care - optometrists - Updated May 2026

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