I was referred to Sam by a trusted friend. Sam and colleague arrived promptly during the agreed upon time frame. They isolated and diagnosed both issues with my Whirlpool upright freezer and my GE refrigerator, which were both underperforming in my home. Each appliances' issues were addressed promptly and the repair estimate given was fair. I'm so very glad I now have an appliance repair guy I can trust and won't hesitate to call or refer. A+ experience! read more

Visak is now our go-to guy when we have appliance troubles. Our dryer started making horrible grinding and squealing noises before the drum stopped turning altogether. I contacted Visak and he asked for more information and scheduled a visit a couple days later. He diagnosed the problem really quickly - turned out some socks fell down the lint trap and jammed the drum. He freed the socks and got the drum turning again. It was such a quick fix and I felt pretty dumb, but now I know to watch for that in the future. Highly recommend him, he's always really polite and kind and knowledgeable. read more

I contacted Visak about my older Frigidaire Affinity washer after one of the suspension spring mounts on the outer tub broke. I sent him photos, and instead of trying to charge me for a service call, he honestly told me it looked like something I could repair myself by drilling a new mounting hole. He said if I wasn't comfortable doing it, he could come out for his standard diagnostic fee. I ended up making the repair myself, and it worked. He even followed up afterward to see how it went. I really appreciated his honesty and the fact that he didn't try to sell me a repair I didn't need. I'll definitely keep him in mind if I need appliance service in the future. read more

fast and very friendy. His service fee ($75) is lower than others. Most importantly, he recommended that we forgo a repair and recommended instead that we replace the washing machine with a new one. read more

Sam answered his phone on a late Sunday! I told him we had a sheet of ice at the bottom of our freezer and he knew right away what was the problem. Sam arrived at my house at the exact appointment time. Within minutes he melted the ice buildup in the defrost drain with his steamer. We were back to normal. You rock Sam! read more

I called Sam to find out if he could fix my dryer. He came over and said he fixed it. It was not fixed. And then he came again, and accidentally broke the glass on the LG dryer (the glass is still broken!). He said he ordered a new glass cover, which was 4 weeks ago. He no longer answers my calls. The dryer still doesn't work. I am very upset with his ghosting me. read more

I started using Sam about 2 years ago and he's helped me out quite a few times now with appliances in my house and my rental units. I've referred him to a few of my friends and he's been great for everyone. Sam is punctual, conscientious, professional, knowledgable, and stands by his work. I can't ask more from an appliance repair tech but Sam is also fun to talk to, a positive individual, and enjoys his work. read more

I made an appointment for a washer repair based on the fact that Sam picked up immediately and that we could schedule an appointment within 48 hours. I ignored the fact that there were few reviews amd that was a big mistake. He canceled 30 minutes before the appointment and then did not respond to my follow up text asking if someone else could come later in the day. Huge waste of time and my repair is being pushed back many days. I am in a big bind because I have uniforms that need washing for my job and have no time to take them to a laundromat bc I am working. I would not recommend this business. read more

Sam is fantastic - skilled, knowledgeable, honest, responsive, and very friendly. I would absolutely recommend anyone for their appliance fixing needs. We've used Sam twice. First time was after noticing our refrigerator was not working and the food had been defrosting for hours. He came in less than an hour, quickly identified the issue, repaired the faulty part, and gave us great upkeep advice. Refrigerator is still as good as new a few months later. Second time was when our washing machine was not draining properly. I texted Sam on Black Friday and he promptly responded, and confirmed he can come by monday. After he inspected our machine, he was very upfront and said it wasnt worth the money to replace. He recommended to us a used appliance store (since we had specific size restrictions) where we ended up purchasing a used unit. You're the best Sam!! THANK YOU!! read more

Much like some of the other reviews, I did book an appointment window for my freezer repair and then they no-called, no-showed. However, unlike these other people, I followed up, received an apology, and was booked again the next day. Sam came out and walked me through his evaluation of my gasket issue, attempted to fix the gasket on-site and ultimately determined I would need a new one. He clearly laid out options for purchase and even instructed me on how to try to install the new gasket myself to save money. I did follow his instructions but still couldn't get the door to seal so called them back out and with a few tools, Sam got my freezer back in working order. My highlights: -friendly, polite technician -considerate of my home and kept the work space clean -educated me as he did the evaluation and repair so I could learn for future issues -counseled me on cost savings options (I've had 4 new appliances break in 3 years and gotten ripped off by some businesses taking advantage of people -prompt telephone and text communication read more

I called and Visak came out that afternoon. After his inspection, he retrieved the part from his van and made the repair on my leaking dishwasher. What a relief! I will definitely call him for any future appliance repairs and highly recommend Visak. read more

Sam was amazing! Came over immediately and fixed our washer within 30 minutes. He was very honest, affordable and quick. I would recommend him for any appliance repair. read more

Sam is the best he came by my home and looked at my washer that wasn't working and said it was my drain pump that wa sent working. He offered to fix it and waive my fee so I said yes come to turn out I still was under warranty so I text him back at Sunday night and he called me back the next day and confirmed that he got my message and told me not to worry about the fee and extended he help towards me after telling him not to go forward. This is what you call a real good person that you can put your trust to fix your Houma appliances believe me I know. He was very professional and clean and he was on time and communicated with me the whole time. When my warranty is done and I need a repair guy I know who to call now. Thank you Sam god bliss you. read more

I've reviewed Visak (aka Sam) before with a stellar report regarding my Viking 3 Series oven-- outstanding! Here I am again, leaving another glowing review, but this time for my 7 year old LG front load washer. He was just as knowledgeable and personable as he was working in my kitchen on my Viking stove! He diagnosed the issue with the drain pump on the phone and confirmed the problem soon after working with it and testing things. He repaired it with the new part he had in his truck. Afterwards, he showed me the old part and why it was failing and placed the washer back in working order. He gave me some tips regarding keeping the washer in good shape and sent me a link for a "conditioner" on Amazon to promote the longevity of the washer. He also provided advice on the bouncing I was experiencing-- that it could be my shock absorbers or it's possible the fact that the feet weren't balanced (he fixed that). He wants me to keep an eye on it if the bouncing returns. This is an appliance repair man -- business owner who has it all! Knowledge, skill, efficiency, personality, kindness and honesty! Don't look any further! read more

5 Stars because Sam! Sam is prompt, polite, respectful, super friendly, knowledgeable and repaired my dryer for a good price. He gave me a discount because I'm super hot ;-) Of course I'm joking - he gave me a senior discount and I made him a cup of coffee. If you have an appliance that needs repair, call Visak's and ask for Sam. read more

I called this company freaking out over my dishwasher. They couldn't come out for a week but walked me through a couple simple trouble shooting tips. Fingers crossed this did the trick! read more

Sam Visak is a fantastic honest man who is very knowledgeable about appliances. He was responsive and quick to respond to our emergency help. Our Frigidaire fridge was having an issue one day and we thought it maybe an ice maker while he diagnosed the fridge very well and it turns out that we had a bigger issue. He came to our home in Oakland as soon as he could and his service for service call was reasonable. He definitely didn't charge more than what he thought was fair. Again he's a great business owner and he's our go-to guy from now on for appliance issue we have. Thank you Sam! read more

Hello people, I am giving Visaks 5 stars cause he did a great job on diagnosing and fixing my dryer for a reasonable price. First I scheduled the technician to come to my house on a Thursday, but due to a scheduling issue I had in the last minute, I had to reschedule. I called Visaks repair and the technician that answered the call was very responsive and had no problem rescheduling the repair time to the next day. On Friday he showed up to my house at the top of the time window he gave me, knocked on my door, and put plastic covers on his shoes so he doesn't bring and dirt from outside in with him. We then discussed the problem with my dryer, he instantly knew what the problem was and when he opened up the dryer he was right with his diagnosis. He took out the part that was broken, told me he has the part with him in his vehicle, replaced the broken part with the new one and presto, the dryer started working perfectly with no problems again. We were able to pay him with our cc using his machine, or you can pay via venmo. I was so very happy with the service and the work, I am glad I choose to call them for my repair. read more

Visak’s Repair - My dryer - Appliances & Repair Near Me - Oakland, California

I am giving this five star review based on customer service as it turned out my issue was better handled by a plumber. I contacted Visak's on a Saturday when my dishwasher was backed up. It was great to get a response rapidly. We discussed via text the issue and he mentioned I might want to get a plumber to look at the issue. I made an appointment with him in case the plumber couldn't fix the issues I tuned out the problem was with my pipes not my dishwasher. But I was happy that Visak's worked with me to keep the appointment on calendar until the issue was resolved. I will defiantly go back if I have need for appliance repair. read more

Called on Thursday about my VERY old (40+years) Wolf range. They have the lowest flat fee for service of anyone. Sam came on Friday, expertly diagnosed and repaired the oven and made friends with the dogs. He did a thorough and successful job and was a pleasure to have in the house. I can't say anything about comparable prices because i was discouraged by all the flat house call fees from getting more than 1bid - while it's obvious why companies do this, it regrettable. But next time something breaks, this is who i'll ask for help. read more

So finally after a few weeks of trying to get my refund from visaks Sam finally deposited my refund. Look it only took a few finger clicks and then bamm money in the banknext time don't take weeks for a simple transaction.. thanks you for your services read more

Visak’s Repair - Leandro - Appliances & Repair Near Me - Oakland, California

I want to take a moment to recommend Visak's Repair. Sam went above and beyond to get our dryer up and drying again. He came back and replaced a part 2x and did not nickel and dime us. I appreciate his professionalism and his dedication to getting the job done right. Thanks Sam! read more

I did not spend much time researching my choices of refrigerator repair companies because the reviews for Visak's Repair were so consistently great. This is another review about great service from Visak's Repair. Sam scheduled my repair for the same week I called and he was on time for the appointment. He quickly diagnose the problem, ordered the part, and completed the repair all in the same week. I appreciated saving some $$ by applying the service fee towards the labor repair visit. The 30 day guarantee is also helpful. The day after the repair, the ice dispenser stopped working correctly and Sam came right over to adjust it. He showed me how to avoid the same problem in the future. I will call them again in the future. read more

These guys were amazing! From answering the phone on a Sunday afternoon to squeezing us in at the end of a VERY long day for them. They completely took apart our washer and then ultimately recommended we replace rather than repair due to costly parts. I appreciated their honesty and would not hesitate to recommend to anyone. These guys are the real deal. read more

Top-notch service call - Sam wanted to make sure he could fix my ancient GE oven so I sent some photos and he came within the hour, knew exactly what to do and troubleshot my stove too! The price was quite reasonable considering how much everything costs these days and he could not have been nicer to deal with. No upsell, no corporate fake smiles, all genuine. Best service call I've had in ages. Call Visak's! read more

Do NOT use Visak. Visak "repairs" are sloppy, unprofessional, and potentially dangerous. I should not find left-over screws on my floor, parts installed incorrectly, or 110-volt wires in the back of my stove wired together with only electrical tape. I should not have unrelated expensive parts of my refrigerator stop working after each of the 3 Visak "repair" visits. Visak is an expensive bait-and-switch repair service. Visak came to my home 3 different times in December 2021 to repair my GE Profile refrigerator and Viking Oven. On each of the 3 visits I asked the Visak repair person if it was worth the cost of the repair expense to fix my 15-year-old GE Profile refrigerator. Each time I was told the repair was the best choice compared to purchasing a new refrigerator. Visak charged me a total of $1,162.35 on "needed parts" and service during their 3 visits. After their 3rd visit my ice-maker stopped working. I contacted Visak and was informed I needed to pay $580 for an additional part. Instead I ordered a new refrigerator for $1,600 from Best Buy. The Best Buy delivery team pointed out where someone had turned the water supply to my ice-maker off at the rear of my refrigerator. My "repaired" Viking oven stopped working 2 months after Visak's December "repair". I called in a well-trained Viking repair person to repair the mess Visak left me with. When he pulled my Viking stove away from the wall he discovered oven screws on the floor, the rear oven metal panels bent and forced into place incorrectly, and the gas line almost cut open by a sharp piece of metal on a rear oven panel Visak put in the wrong place. I was shocked and scared. My house could have caught fire, my family could have been injured! I wrote a letter and an email to Visak's expressing my concerns. I included pictures of the extra parts I found and the incorrectly installed parts. I asked for a refund for a portion of the expensive repair fees I was charged. I heard nothing back from Visak. If you need an appliance repaired do NOT call Visak Repair. Visak's "fast service at a low cost" is a tempting offer, but your wallet and your safety could suffer in the end. As a retired person on a fixed income, I feel preyed upon by Visak. Call in a certified and trained service technician for your all your needed repairs. Do NOT call Visak! read more

Called them in to fix a gas range and they actually diagnosed that nothing was wrong and taught me how to use it properly :) While they were there I told them about an unrelated issue with my washing machine and they fixed it! There was an issue with the part they ordered but they honored our quote and didn't charge for the extra part and extra trip out. Really appreciated the expertise and experience and the time they took to educate us on how our appliances work! read more

Sam came by for a busted washing machine and diagnosed it within a couple minutes. Unfortunately the fix would be more than a replacement, but Sam very kindly waved the fee and gave me some recommendations on new models to consider. Definitely will call him again next time I need appliance work! read more

Our fridge completely stopped working including freezer and water dispenser, showing error F5, when I called Visak he said that the back of the fridge had to be cleaned, so he vacuumed the back vent, took $180 for the cleaning and left. The fridge is still showing same error, when I called back he said he needs to order a special part and he will contact me back. When I tried calling he just said I will call you back. It's been a week since we live with no fridge, freezer. read more

Had a problem with my stove over here in Berkeley California. Looked up on Yelp who might be able to help me and found this Vidal Repair. They were extremely responsive and were able to come out the next day. Quickly troubleshot it my problem and were able to fix it within 20 minutes. Vidal and Fet were both very knowledgeable and friendly as well as kept me informed throughout the job. I would highly recommend these guys if you have to call someone to fix an appliance. read more

Sam was punctual, communicative and knowledgeable. He walked us through his thought process as he diagnosed our dishwasher.

Sam was friendly and professional! He came out to look at our dishwasher. Unfortunately our model is discontinued and the part is no longer available but he diagnosed the issue free of charge. Will definitely call him next time we have an appliance issue. read more

Thank you so much for coming to check out the dishwasher issue at the senior center. Everyone appreciated how kind you were, and showing us how you really stand behind doing great work. We hope to come to you with other repairs!! read more

Sam went to work right away and diagnosed the problem with my fridge. He explained everything to me very clearly and fixed the problem. Professional, honest, and very friendly. Thanks to Yelp, I have now found a good appliance repair man. read more

Lurii did an amazing job in repairing a refrigerator that got water damage. He is super knowledgeable, prompt, and professional. We highly recommend Visaks Repair for any appliance service needs. Thank you again, Lurii! read more

Something happened in the lint trap of our dryer that prevented the screen from being put back. No one could come out until next week until I called Visak's. They squeezed us in the next morning. With a basket full of wet clothes that was very much appreciated. Sam and Steven showed up, early, and had the problem fixed in about 5 minutes. They were very courteous and respectful of our home and made a few recommendations as well, all for the cost of the service call. We'll be calling Visak's again when the need arises. Thank you guys!! read more

Our dishwasher malfunctioned and we called Visak for the first time. He is very friendly and easy to get along with. Scheduling was fast and easy and Visak was able to arrive even earlier than the time scheduled. When he arrived he knew exactly what was wrong and what to do. He repaired the dishwasher within minutes and also showed me how to go about it on my own if the same thing happened in the future. He shared some super valuable tips re appliances in general and helped me out with an odd end I was putting off. I hardly ever give reviews but I had to for Visak. I highly recommend Visak for all of your appliances repair. read more

Sam was super helpful and able to squeeze me in but I ended up fixing my dryer myself on Youtube. Quick to schedule and easy to communicate with so I still wanted me leave review. Thank you! read more

My beloved 11-year-old microwave died. In my sorrow, I called Visak's to come and save her. They were fast & responsive, and Sam showed up when he said he would. (Also: repair house calls are a thing! Amazing!) Sadly, Sam immediately spotted that my trusty appliance would cost more to fix than to get a new one. But he waived the $75 callout fee, saying "I'd rather you spent your money getting a replacement microwave." I mean, who expects that kind of human decency these days? It was great. Highly recommend, will absolutely come back to Visak's when my other appliances are on the skids. Thanks Sam! read more

My issue is a known issue with. The manufacturer so they were honest and told me to ask them to fix it.