Absolutely disgusted in the customer service for this so called business. Placed an order online at 1pm. Website stated it would be 40 minutes u till ready. Arrive at 1:45pm to an empty store. Stood there for five minutes, a worker comes in from his smoke break and helps me at the front to get my pick up. (Keeping in mind I have a 30 minute lunch, left the office at 1:35pm to pick up and get there for 1:45pm). Front staff can't find my meal anywhere. He spends time looking for it and then calls another worker on the phone. Comes back to me and says he will make it now and it will be ready in five. At this point my break is up and I need to get back to the office and don't have five minutes to spare, unless they wanted to call my boss and explain why I'm late. I just wanted my refund and oh boy was that a disaster. Between being shushhhhed multiple times by the manager, yelled at, disrespected and told I can't get a refund and that I need to go to the company....... The owner at one point actually walked away mid conversation about the refund and left me and the worker there. Now I have heard some bad reviews about this place but really really enjoy the food so ignored the negative reviews I heard about and read about regarding respect and customer service. Boy was that a mistake. Stay clear from this place unless you wanna be disrespected, yelled at, talked to like an idiot, shushed, called mommmmmaa ten times, walked away on by the owner. Honestly still kinda shaking from the experience. Like wth just happened. I didn't have time to wait for the food to be made after already 45 minutes. Not a place I will ever being going back to. Photos are of the owner. The employee was amazing felt bad for him but the owner will never receive my money again or my coworkers, or my partner and tbh my family will no longer be going there either. Video taped it sadly no spot for videos here. They clearly do not care about customers

Hari S.

I would recommend this place to others, one of the better pizza places in Pickering. Ordered the Primavera and Margherita pizzas for dinner both were really good. Friendly service as well. Only complaint is that the price is a little on the higher end. But other than that be other negatives.

Jennifer V.

Service: Great. We ordered over the phone and appreciated the follow up call to ensure that my order would be made correctly. :) Food: 4.5/5 Calzones were tasty! We ordered the Meat Lovers. The crust was light and not heavy. The sauce and meat were good quality. My only comment would be that I wish it came with some sauce on the side or that I was offered it. It would've been nice to dip into some. We'd order this again (and ask for extra sauce!) 3.5/5. Pasta noodles tasted fresh. We only wish it was saucier. Good flavour overall.

Amy B.

I would recommend this restaurant to anyone looking for a fresh, light margherita pizza! The pizza was made to order (in less than 10mins) and was still hot by the time I got home. The sauce was flavourful and combined well with the crispy crust. The staff was friendly and kind, great customer service. Will definitely return to try their wide variety of pizzas and pastas !

Shefali B.

3.5 stars I came here for lunch on Good Friday and it wasn't very busy. I think because it's quite new, not many people know about this place. The staff are friendly and the service is fast, but it's a tad bit pricey. We ordered 2 Margherita Pizzas and 2 Pepperoni Pizzas with 4 fountain drinks and it came out to about $48.95 or so. If you like thin crust neopolitan style pizza, this is the spot for you! The ingredients are definitely fresh and overall the food tastes good. The atmosphere is very casual, with limited seating and slightly uncomfortable metal chairs. The ordering style is at the counter and when your number is called, you go up at the end of the counter to grab your pizzas. It's definitely good for a quick lunch or take out. I wouldn't reccomended this place for a nice sit down dinner.

Michelle L.

As a frequent visitor to this plaza I am ashamed to say that I've passed by it a million times and not realized it was a pizza/pasta place! This is a good thing because I normally come to this area to work out and because they serve all my favourites, this place would have definitely got me into a calorie surplus instead of a deficit. It's kind of a laid back place so you order at the counter, your order is prepared, and you pick it back up at the counter. You seat yourself and take care of getting drinks, cutlery, and ultimately busing your table. The food is anything but laid back. They proudly advertise that they import the flour they use for their pizza and pasta from Italy and they make everything fresh in house. They have some lunch specials that are really a killer deal. Since we were there on a Thursday, the meaty penne pasta was $8 and change which is about half off from its normal price of $15+. We ordered that and the chicken alfredo to split. The pastas came out on real dinnerware so it's not quite your average fast food place but without service. The penne was very saucy and might have been a tad bit on the sour side. I really liked the alfredo though which was rich and creamy without being heavy. The chicken was also grilled and had its own great flavour even without the sauce. You could really taste and feel the texture difference between the handmade pasta and store bought pasta as well. We actually added a meat lovers pizza to go as well. The personal sized pizza was a whopping $20 which is a lot compared to the chains that are around. It was topped with a lot of bacon and I found it to be a little bit salty. The crust was thin and didn't wow me as much as the pasta did. The food was very good but a little bit expensive for a more casual vibe. It's more of a place that I'd want to drop by to grab a quick fancy-ish bite.

Meg C.

I've wanted to order from Vis-a-vis for a while since we moved up to Pickering, So I decided to order tonight to support a local takeout business. I ordered a calzone with just pepperoni, mozzarella and tomato sauce. I'm a big believer in the idea that if you can't make a good pepperoni pizza, you probably shouldn't mess around with speciality ones! Anyways, the calzone was a decent size and was super filling, and the taste was absolutely phenomenal. The tomato sauce had a nice garlicky kick to it, and the dough was great as well. Honestly, it's probably the best calzone I've ever had and I've already raved about it to a few people. I will ABSOLUTELY order from here again and will definitely consider the speciality options now I know they can knock a plain ole pepperoni calzone outta the park.

Miss Lady ..

Clean shop. Mostly walk in. Some seating avails. Halal topping options, and will soon expand to other halal items. Pizza crust is thin and more like a soft flatbread. Priced well at $13.99 for a large. I had the meatball pizza. Didnt much like the taste of the meatball. Takes credit card.

Chris C.

I kinda stumbled across this place when looking for lunch after a round of golf. It's new so I had to try it. Their menu has a selection of stone baked pizzas and pastas and they have a showcase with some good looking desserts. They also sell wine and beer. Ordering and pickup is done at the counter. I ordered the Chicken Alfredo and it was good, although I would have preferred a little more sauce. I like lots of sauce so that's probably just me. It had chunks of tender chicken and was finished with freshly cut basil. Nice. This place looks promising. I'll have to come back to try their pizza.

Jonas R.

A friend had recommended this place to us, so when we were in the area we decided to try it out. The place itself is more fast food than a seat down restaurant. There was only a handful of tables. Fortunately it was not that busy that day. We ordered prosciutto and arugula pizza, pepperoni pizza and spaghetti meatballs. Prosciutto and arugula pizza: was pretty good, had a lot of toppings, was also baked in a wooden oven. My only complaint was that the crust was a little over done for my liking. Pepperoni pizza: was also pretty good. Not your typical Pizza Pizza. You can tell that they use premium ingredients for all their food. And it does make a difference in terms of taste. Spaghetti meatballs: was also good. Homemade tomato sauce and meatballs. Pasta was also cooked al dente. Overall the experience was pretty good. Its a little pricy because they use good quality ingredients. They may however have to change the format of the place into an actual sit down restaurant. It just makes better sense in my mind.

Steven K.

So on this particular day we had actually come to this area of pickering to get some Jamaican food from Beryl's Pepper Pot which is right next door. I have always loved pizza and always game to try something new and interesting. So the signs outside tempted me with promises of authentic italian pizza, with pasta from Italy a wood burning oven etc. So my mouth started to water and in I went. The decor in this place is very nice and modern. We ordered the personal size primavera pizza. They do have many interesting items on the menu which tempt me to visit again. The pizza was excellent, so fresh, the ingredients were also fresh with generous portions. I will definitely be coming back to this place!!

Rob K.

I stopped in this place as I saw the signage advertising pizza from a wood oven. Besides, the Mr. Greek next door wasn't peaking my interest. I ordered the New Yorker small pizza. I was amazed that my pizza was made in 11 minutes. The crust was done to perfection and the toppings were generous. I am not a fan to thick crust pizzas and this one had a crust that I didn't mind eating. I found myself considering many pizzas off their menu and I will update my review after I have tried some of them. I also found the seating ample and the customer service good.