When you get hired on, you'll be told that you'll be paid hourly for training ($16). Throughout the week you'll be working from 4:30 to 8:30 or 9. Saturday is 11 am-10 pm, and Sunday is 10 am-8 pm. You'll be trained by whoever else is a valet that day, and training lasts about 2 to 5 days. Training includes how to properly park the cars and where to park them, how to keep track of the keys, and how to set up the signs and cones. After training, you'll be paid solely on tips, and you'll be the only valet working that specific location. That means you won't have to split tips with anyone. I was told I'd make about $600 on a slow week and $800 on a busy one. There was no drug test, no background check--just a phone interview. Sounds pretty great, right? That's exactly what I thought too--until I actually started working there. My first week I was trained for three days (Wednesday-Friday). On the fourth day, while I was driving to work, I got a text from the manager (Jaqi) saying I wouldn't be working that day because my trainer was there?? I live 50 minutes from Acworth and was only 15 minutes away at that point. I'd requested Sunday off, so the next available day I could work was Tuesday of the following week. Whatever. I come in on Tuesday and was told to leave early because it was going to be a slow night?? The manager of the restaurant (Jonathan) told my manager they didn't need me there. How the hell am I supposed to get trained if I keep being told not to come in or getting sent home early? Also, while you're in training, you're supposed to give your trainer all your tips since they aren't being paid hourly. The next two days I was valeting by myself. I barely made any tips--everyone only tipped like five bucks. I was being as chivalrous as possible: opening doors (both car doors and restaurant doors), greeting everyone with a smile, asking how they were, being conversational, telling them to have a safe trip home, asking how their dinner was. I'd even ask patrons if they wanted me to bring their car so they didn't have to get it themselves. I parked every car as straight and efficiently as I could, going above and beyond to make a good impression. You cannot tell me it was my fault I was only getting $5 tips. There's only so much a single valet can possibly do. I show up on Friday and start setting everything up for the day. I go inside to grab a drink, and the moment I get back outside, I get a call from Jaqi telling me I wasn't supposed to be there. I was obviously confused, and it took her a while to finally tell me that the owner of the restaurant didn't want me there anymore. So I pressed her for answers, and she reluctantly told me the owner didn't like the "vibe" of an interaction he'd had with me the day before. What happened the day before? I had to park an electric vehicle I'd never even heard of before--it was called a Lucid--and I was having a lot of issues getting it turned on. There was literally no button anywhere to press to start the damn thing. I had to go into the restaurant and grab the managers to explain what was going on. The owner of the vehicle even apologized because he'd never had it valeted before--and he still tipped me. The managers, though, hate having to stop talking to patrons and definitely hate dealing with valets. You're not allowed to approach patrons directly to let them know you're having issues with their fancy-ass car. I was obviously stressed out, and the owner of the restaurant didn't like that. You know what pissed me off even more than the rich assholes who run the restaurant? The manager--Jaqi. She was informed around 8 am on Friday that I wouldn't be working there anymore, and I didn't find out until after I'd already driven 50 minutes to work. I even talked to her around 1 pm that same day asking when I'd get paid for training, and she completely spaced on telling me right then and there that I'd been let go. This has been a recurring theme with her--she always forgets to let you know ahead of time when something changes. I also still haven't gotten paid for my training, either. All this stupid BS just to sell the illusion of "fine dining"--a "red carpet" to walk on, shitty little retractable red "ropes." It's all so stupid. The other employees who aren't managers, though, are very cool and super helpful--they're honestly the best part of the entire restaurant. TL;DR: Do not work here. The managers are not helpful, no one is direct, they'll treat you like trash, you'll barely get any tips, and they'll terminate you solely off vibes. read more

The worst customer service experience ever. Not very helpful to say the least No accountability. Like the previous reviewer stated, if I could give "zero stars" or a negative rating, I would. My experience was horrible. I never had anything compared to it. I'm still in disbelief. SMH My vehicle was returned to me with a flat tire as well as marks where someone ran along the curb, some rim damage etc. This was at Frida's in Fayetteville, GA. Upon asking to speak with a manager, they had me standby until a supervisor could called me back. There was no supervisor on site (which sucks) and they did not follow through with the resolution that they (supervisor/manager) offered and said they were going to do in this case. No accountability or basic customer service skills exercised. Management stays hidden from what I can see. I'm curious as to what kind of training is provided to their workers as they had "one job" and couldn't even get that right. They seemed more concerned with me writing a review than trying to help me resolve the problem they created. All I wanted them to do was help me and they failed. The customers, the onsite security, and workers at the restaurant were more helpful than the workers of this company as they just stood around watching but offered no assistance to resolve the matter. I was told (over the phone) that the workers follow the same path and the supervisor (over the phone) said their no curve was on their path. However, there's a curve right in front of the building that I was looking at as the supervisor (that was on the phone) was telling me there was no curve. smh No one deserves to go out to dinner and come out and their car is not in the same condition from when they arrived, have no one take accountable for the matter, and having to deal with it on their own mainly etc. This was my experience, and it was so bad. At the end of the day, all I wanted was for them to take accountability, follow through on their word, and to help me through the matter in which they failed to do. They told me they would Cashapp me (a small amount in a couple of days for the anguish etc.) and never followed through etc. The supervisor said the manager authorized it but since it was not coming from his personal account it would take about 1-2 days to get it sent. He could not do it on the spot because of this reason. I gave the benefit of the doubt, and the supervisor went ghost. They clearly do not care about their customer and should not be in business in my opinion. They'll probably tell you anything to get you out of their hair. I feel that nothing good well come from the way they handle business. Additionally, I question the one positive review at this point. smh read more

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Bro broke my car handle and said "oh I broke it , sorry it was loose" gave me a number that had a full mailbox and no number to a manager. 0/0 read more

If I could give zero stars I would! I just went to a restaurant in Fayetteville, where sometimes they have valet parking. Sometimes they don't. Mind you the valet is totally free. I told the valet that I prefer to park my own car but if they need a tip I would still give them one. The valet told me that I would need to give the tip upfront or I need to park down the street. Awful service and all just to get one or two dollars. terrible business. read more

Very professional, they did an excellent job handling my car. I had left my cellphone in the car as I went into a restaurant and the guy even told me and brought it out to me. Seems like an honest set of guys to me! read more

Horrible company. Lost keys said not responsible. Wanted me to lie to insurance for a tow.