Ate at Zakia. Valet rummaged through my console and stole. I went back up to restaurant at 10:30 and valet had many left for the night. Contacted the so called 24/7 line for Refined Parking Solutions and nobody answered. read more

Please do not trust your vehicle with this company. They will park your vehicle offsite and not have any presence in the area that they park your prized possession. What makes it worse is that they take no accountability for their negligence. read more

Refined Parking Solutions was a top notch Valet service. Extremely personable and professional, and remembered the 100+ guests all by name. They treated each vehicle with care and above and beyond to ensure the people in attendance had a positive experience with their service. I would highly recommend Refined Parking Solutions for all Valet/Parking Needs. Bennett Hudson & Nick Pirozzi read more

Ate at Perry Street Chophouse in Lawrenceville. Miguel took care of our valet service and was so on the spot, had our car ready as soon as we left the restaurant! Fabulous service. read more

Using Refined Parking has been the worst experience I've had in my life. After enjoying a birthday dinner I come out for the valet to tell me my car was parked in a different area then the "Pera Bistro" location it should have been in. My car was also broken into through the back window which was the exact seat that I had items under which were not visible. I seen my vehicle was rambled through without any alarms going off at all. This is a scam & they are looking for nothing but to steal from innocent people that's paying them . read more

Do not Valet your car at the Holiday Inn express on 11 cone street the company they use is Refined parking Solutions and they took over 2 hours to get me my car. Your better bet is to park at the parking deck on lucky street and retrieve your own vehicle. read more

On April 14th 2023 My wife and I arrived to Holiday inn in Atlanta Georgia. We valid our car with refined parking solutions. 5 minutes after we got to our room we got a text message from the valet service to come back to the desk. The parking attendant informed me that he backed my F-150 into a concrete pillar. He accepted complete fault I submitted a claim form and awaited contact from the company's representative to initiate repair for my vehicle. I received emails from their HR director requesting quotes for repair. And I've since been just told that I'm waiting on the claim process it's been 3 months no updates no calls nothing. It's a $900 repair. And now I'm being ignored. If you use them you better hope nothing happens to your car with them otherwise they will not take care of you. read more

Valet was really quick and good customer service when I went to eat for dinner at Rose + Rye! Definitely recommend to any growing restaurant. read more

An impressive Valet company to say the least. I'm in the parking business myself and when I spoke with one of the owners of the company I was impressed with his strength of character, integrity, and his vision. His leadership induitbly thrives throughout his organization. Well-mannered and decent staff that was accommodating at the private event I attend. I never seen any valet help my lady out of her car, so the staff is certainly well trained and understand customer SERVICE. Keep up the impressive work, remain growth focused. read more

A new restaurant just came to Roswell so my family and I decided to go try it, Shanghai Thai Street Eats, When we pulled up there was valet parking because there is no public parking areas close by... We were greeted by a valet named Jacob, he was very friendly, had good energy, and even parked our car up front without having to ask. When we walked out of the restaurant before we even hit the sidewalk, our car was pulled up and ready for us to head out, he even remembered my name! I will definitely be back to this restaurant and am highly impressed with the Valet Service I received. read more