Awesome experience with VA Top Floors - Ileana and Jose are a dream team to work with! First time homeowners, we moved into a house that was primarily hardwood - didn't know if we should do anything with them before we bought furniture, so called a few companies to look at the floors and advise. Ileana came out within two days and advised that the floors could go with a "buff and recoat" saving half the cost of a full sand and refinish... very honest! The former owners had given me some mixed messages on what they had cleaned the floors with, so I was concerned about the buff and recoat working and expressed this to Ileana. She was always really prompt with emailing and calling me back... and I was annoying. She and Jose personally came out to our house on their day off to do a sample spot to make sure everything would work - excellent customer service! We proceeded with the job and the work was done quickly and they did such a lovely job. Ileana is a "master colorist" and was even able to fill in some stain to worn areas of our floors and they look brand new. My husband and I literally cannot stop gushing about how amazing our floors look. And the best part is not only are our floors gorgeous, but VA Top Floors was such a pleasure to deal with through the entire process - no games or flakiness, unlike pretty much every other vendor out there. I completely trusted them in my home. Highly recommend!! read more

Virginia Too Floors was one of three estimates we received for refinishing our hardwood floors, and we're so glad we went with them! They were easy to communicate with and very responsive. We changed our mind a few times on what rooms to have refinished, and they remained flexible and understanding throughout the process. Highly recommend this company for their quality work, value, and how easy they were to work with! read more

If I could give more stars would! This is a well run, honest company. We just bought a house with 35 year old hardwood floors. Virginia Top Floors immediately responded and was out to evaluate them. They gave us a quote for what were asking for. They additionally gave us two more options to consider. They explained each option in detail and very well, and how each one could be beneficial to our floor. They answered all out questions. They did not pressure us in any way, and left the decision up to us. Once we decided, they provided us with samples to make sure we liked our color choice. You get what you pay for and their prices are fair and the work is excellent. The floor looks brand new! The photos do not do it justice. The team was very knowledgeable, trustworthy and respectful of our property. I rarely recommend anybody, but these guys are the best! read more

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Ileana responded quickly to give us an estimate for installing hardwood floors, removing the carpet from our stairs, installing new stair treads & railing. They did an exceptional job, reasonably priced, very professional and finished in the time promised. Would certainly use Virginia Top Floors again! D Allen read more

The quoted price for refinishing was very competitive. They made the process as inconvenient as possible and were completely transparent throughout the whole process. I really appreciate seeing the owners on sight every day and doing work alongside with their crew. The attention to detail and craftsmen ship is excellent. Our floors look better than when they were new and installed by the builder. read more

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The company did a great job refinishing our 25 year old hardwood floors in our kitchen, hallways and entryway. They did the job in 2 days and they just look brand new. Very little dust and a very reasonable price. Would definitely use them again. read more

I found Virginia Top Floors while researching companies that specializes in staircase remodeling and from the first communication with Ileana and her husband Jose, to the completion of installation with her team (Javier, Edwin and Junior) their service has been nothing short of AMAZING!!! The process to receive a quote was very easy (email pictures of the work area) and Ileana was prompt and efficient in getting back to us with an itemize breakdown, of labor, materials, transportation and installation. This was so easy, as the breakdown give clients an opportunity to see exactly what the cost entails, and other than choices for personal finishes requested, the quote was very reasonable. Once our materials were ordered and received by Ileana and her Team, she provided pictures of the stained threads before installation, which brought piece of mind that the product is exactly as requested. On the day of installation, Ileana's Team arrived promptly. They carried out their job in a very efficient and timely manner, with no interruption to our household (both my husband and I work from home). At the conclusion of their work day, they explained the remaining work, and where they would start the next day. The project was estimated to be completed within 2-3 days and by 5pm on the 3rd day, the project with complete. Jose was so friendly and personable, giving us tips on how best to care for our new install. We are so happy with the work done by Ileana, Jose and their Team of professionals at Virginia Top Floors, that we already are looking forward to our next project of refinishing our hardwood floors!!! If you are in the market for an efficient, affordable, prompt, reasonable priced and very communicative Team for your staircase remodel, we would highly recommend Ileana and the Team at Virginia Top Floors! You will NOT be disappointed! read more

So glad I found Virginia Top Floors on Yelp. Very easy to work with and helpful. My old and scraped up hardwood floors now look excellent! Thank you! Scheduling was easy and cost was reasonable for such high quality work. read more

I am significantly behind in providing a review for work done by this vendor. I hope I did not cause others to have a similar experience. I hired Virginia Top Floors to sand and stain @ 500 square ft. of floor. My project was done in the late November/December time frame of 2021. My initial dealings with Ileana were very good. She arrived at the scheduled time and provided a well written and understandable estimate. On the day work was scheduled, her crew arrived on time and seemed professional. The work progress seemed very reasonable; she had a two-person crew come out. The main worker (Craftsman) seemed to know what he was doing and ran the sander for the majority of the job. What I cannot understand and was concerning is why the helper took over using the drum sander in an area where there are multiple corners and short runs. Unfortunately, my concerns became reality. After the workers finished sanding and applied the stain - they looked like they were going to just leave. I asked why the floor looked uneven and was told it had to dry. The next day Ileana asked how it looked and I told her she really needs to come out and check. The hallway portion of the job was horrible. It looked like the sander dug into the wood at uneven angles all over the hall way. Ileana was there for not even 5 minutes before she acknowledged they needed to come back out and fix the floor. The Senior worker came out the following Saturday and worked the majority of the day trying to hand sand the wavering floor. He might as well have sanded the moon's surface. Now the floor looked like it had dunes on it with the tops flattened. Again I asked why it still looked so rough and once again was told it was wet. The next day when I questioned Ileana about this, she kept indicating that you can only sand it one more time and it's as good as it will get. I decided to wait and address this again after the holidays (big mistake). The result of Virginia Top Floors work on my hallway is infuriating, a dismal example of shotty workmanship. I was not surprised that she did not ask for a review, at that time. After the holidays, I received an email from Virginia Top Floors asking for a review. Here is the email string. Dear Jeremy: We hope you're doing well and with a couple of minutes to spare from your busy schedule. We were thrilled that you were happy with the newly refinished floors and though perhaps you could help us out. It would mean the world to us if you could give us a few minutes of your time to write a short review of our services. To do so, simply click on any of the links below and write away! A few points that seem to be relevant to clients like yourself are, expertise, quality of work, cleanliness, adherence to timetable and estimates, and work team. You can write a review through one portal, or write a review and paste it on all the ones you deem relevant. Angies List Google Yelp We greatly appreciate your time as your review helps other clients find the service they need while helping us grow. With gratitude, My Response: Ileana, It is interesting that you have asked for a review of your services. I have been struggling with how to write a review for your services for the past two+ months. We are very happy with 90% of the work. The 10% leaves me frustrated and aggravated EVERY morning. When I enter the hallway (which you tried to fix), I see a floor which is nowhere near flat. There are ripples or what would look like "dunes" with the high points attempted to be sanded down. Unfortunately, as the floor dried this ripple effect became extremely noticeable. I truly wish I had waited a while before accepting the job. I am not sure if anything can be done or would be done but that 10% truly stops me from writing the review I would like to. Virginia Top Floors: Hi Jeremy: Totally understand. I'm so sad to learn this as it has been a few months since the completion of the work and any new correction will end up with a color and finish difference that will not match the existing floors. Sincerely, Ileana What upsets me the most, is these people are supposedly professionals. They come in and try to correct the damage their helper did to my floor with dismal results. These people knew exactly how bad my floor was even after trying to correct it, yet they let it be. My review for Virginia Top Floors is basically "buyer beware". They were pleasant to deal with and did a decent job on the straight forward sanding and staining. They did come out to try and fix the significant blunder of the helper but the simple fact that they had to know how bad the floor was and is - it's inexcusable and a lasting legacy to the quality of the work performed. read more

My floors look new again! I am so grateful that I chose Virginia Top Floors to buff out our hardwood floors. We have a large dog who had done some damage as well as someone who used sticky cleaning solution on our hardwoods. Ileana came out and gave a very thorough inspection of our floors. She was honest and told us that she thought the buffing would get the desired outcome. The buffing is less expensive than the sanding so I was very appreciative of her honesty and the fact that is saved us money. The work they did was absolutely meticulous. After the buffing and before the final coat of seal was put on, each board was examined and touched up. We were informed of all the steps along the way, educated on the best way to maintain and care for the floors from here on out. Our floors look amazing! We were very impressed with the care and thoroughness of Virginia Top Floors! They were professional, honest and obviously take great pride in their work. Everything was done in a timely manner and our floors were beautiful for out Thanksgiving holiday! I highly recommend this company! read more

Virginia Top Floors - Hardwood floors after being buffed and resealed. - Flooring Near Me - Manassas, Virginia

This Thanksgiving I had something extra special to be thankful for: My beautifully refinished hardwood floors. This is a family run operation. Having them in my home, clearing away my furniture, carefully covering draperies and advising me of what should stay and what should go....was a pleasure. Ileana came by initially to look over the first floor of my home and do an estimate. She then proceeded to explain the process and the LEED products used by her company. The lingering and harsh finishes of old have gone green! The prolonged dry times and evacuation from your home are very limited. What's better, and probably most important to most (myself included) is the relatively dust free sanding stage. It really was pretty amazing. Having Jose and his son and another crew member working systematically through the process made the entire job go like clockwork. Bonus: I did not come home each day to a cluttered "job site." Everything was neat, tidy and cleaned up. The respect for my home was especially appreciated. When my floors were finished, new mouldings stained and in place, furniture rearranged and given felt pads to protect the floors (don't try it yourself)...well...that's why I am taking the time to write this review...it was hard for me to believe these were the same floors. It has been almost a month since completion and I still find myself studying their beautiful new look. Needless to say, I am a fan for life. Not only great work, but great people! read more

Virginia Top Floors does exceptional work. They are "Type A" when it comes to projects. From start to finish, they give you an itemized project proposal with exact costs. They give you an anticipated timeline and pencil you into a specific timeframe. Most floor refinishers will not move your furniture, paint where needed, and install handrails. This team does it ALL. Ileana and Jose showed me what great craftsman looks like. They did a two-fold project. One week they refinished the hardwood floors in our dining room and living room. Then, a few weeks later they came back and completed the full staircase remodel with upstairs landing in new stained hardwood. As Jose said it, "This place looks like a completely new home". I'm so glad we found Ileana and Jose. They are so keen on detail, very prompt, and just so genuine. I'm so happy we also made a friendship with them! I would only recommend VA Top Floors for anyone seeking to have their floors refinished, insert new wood floors, or get their staircase remodeled. For reference, the stain is Bona Cherry in the attached photos. read more

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We chose Virginia Top Floors to stain and finish our existing hardwood floors after reading their excellent reviews and having them come out to provide an in-person estimate. Ileana and Jose have been a pleasure to work with, consistently patient and understanding throughout the process. We were very pleased with the final product and will definitely use them again in the future. read more

I cannot believe this horrendous company has any positive reviews. My experience with them proved them to be unprofessional, inept and rude. This company destroyed my hardwood floors because they were incapable of following directions and allow the coats of polyurethane to all dry before applying the next coat. Then, right after the last coat, they put my furniture back without protectors and caused permanent stains all over the floors. They were in too big of a rush to leave to care. So, after I had rented a Pod, had all my furniture taken out, had all my furniture put back in, paid them thousands of dollars (they were found to have overcharged me by Angie's List!) and was inconvenienced for a week, I ended up with floors which had a gritty, porous, dull finish and dark stains. Their 100% Satisfaction Guarantee in which they claim they will return and correct any issues a customer is not happy with was a big lie. They refused to return and fix my floors. Instead, they became hostile towards me and made up excuses to blame ME for their ruination of my floors. They are greedy, unprofessional and do not stand by their false guarantees or their shoddy work. Do not use this company unless you don't mind having sticky awful looking floors and don't mind being told it was your fault! read more

Ileana and her crew got the job done beautifully and quickly. Price was very reasonable. This is the sort of reliable and professional service I needed. I highly recommend Virginia Top Floors if you need your hardwood floors refinished. read more

We had a top-notch experience with Virginia Top Floors and highly recommend them. It all started with Ileana's great service - very responsive to our calls, walked through the entire process with us when she visited the house, and committed to - and kept - her timeline. Really knew her products as well, and explained why it would be best to go with a certain kind of stain. As for the work itself, it's stunning. We have original 1947 hardwoods and they look absolutely brand new. Virginia Top Floors even did some extra threshold work when she realized the old frames mis-matched the hardwood, making for an even better final product. We are definitely thrilled we went with this company and could not recommend them more highly. read more

Fantastic job! Love our new floors! Start to finish, very helpful in explaining the process and making sure the job was completed in the most professional way. Communication was excellent. Very trustworthy...In fact, we went away on vacation for several days while they were completing the job. Overall we are very satisfied and would hire again/recommend to others. read more

This company advertises that they do screening (buffing) and re-coating vs refinishing (sanding) hardwood floors. While our family room floor has just a few scratches and dull areas, a board going into the laundry room has a small area of exposed wood. Because of this, Ileana insisted on refinishing the entire floor (sanding, staining, 3 coats of polyurethane). We told her we would accept however the small area of bare wood turned out with no guarantee. She insisted on refinishing (sanding) the floor or she would not take the job. Perhaps because she was in an over $1 million house, she thought she could gouge us with the higher priced job. Her estimate was over $2,200. We scheduled the job with another company for $900. You figure it out. read more

I give Ileana and Jose an A+ Ileana was the nicest person one could deal with. She told you what to expect, showed up on time, explained what should be done and how she and her team were going to do it. No surprises and no beating around the bush. She started and finished the job in the promised time frame. The work was top notch and as promised 98% dust free. I was not able to be there, so she sent me photo messages all day on the progress and I did not even have to ask her. This showed me the personal pride and interest she and Jose take in their work and the results more than reflect it. Wow. My house now looks wonderful and fresh. I would recommend them without a qualm and intend to use them again soon. Thank you Ileana and Jose! read more

I am an educator and I give VA Top Floors an A+ grade. They have the highest standards, they are a pleasure to work with and the results are better than I had hoped. The beautiful refinished floors in our kitchen, laundry room and dining room give our 30 year old home a new, fresh look. I delayed getting the floors done because I was worried about all the dust that friends had mentioned when they had their floors refinished. However, VA Top Floors is as close to DUST FREE as possible. I was surprised and thrilled. The owners Ileana and Jose take personal pride in their work and the results show it. I highly recommend VA Top Floors to you. read more

Virginia Top Floors was recommended to us by another company we were using for other projects in our home. We are in the process of moving and want to have our wood floors repaired, due to wear and tear on the high traffic areas. They worked long hours to complete the project, which took 4 days. All wood floors were entirely sanded and refinish, to include removing all of the 1/4 round toe moulding and replacing it all with new that matched the floor.They were extremely knowledgeable and had such an attention to detail. Very little dust and they cleaned up at the end of each day. Our floors are magnificent and I am sure will only help in the selling of our home. I would highly recommend their service to anyone. read more

Virginia Top Floors did an awesome job on our hardwood floors. We have not had our floors buffed and recoated since we had our home built in 2009. There was a lot of buildup from products I used on the floor. Jose and his team took the time to buff by machine and hand to remove all the build up. The floors were coated with a high gloss finish and looks flawless!!!! We (my husband snoke this in but now I am excited) are even thinking about using Virginia Top Floors to install hardwood for our stairs, landing and hallway upstairs!! Thanks so much Jose and Ileana!!!! Awesome people to work with!!!! * * * read more

Great service. Great customer service. Jose and Ileana were great. Highly recommend Virginia Top Floors.

This is the second time I have used Virginia Top Floors. The first time was a couple of years ago to repair and refinish the floors in my mothers home. Her home had multiple water stains from plants. The floors came out beautiful! There was no dust and the work was finished quickly. I also recently had Virginia Top Floors repair and refinish the original 36 year old floors in my large family room and stairway. Ileana set up the appointment and came to do the initial bid. She was very organized and professional. We have a lot of furniture and bookshelves in our family room. They very carefully removed my furniture and bookshelves. Iliana helped me remove and then replace the books and small items from the room. Jose and Nicholas did a great job repairing the floor which had been seriously damaged. They replaced a large section of floor. they did a great job preventing dust from going throughout the house. They were all very professional and respectful. My floors look brand new! I highly recommend Virginia Top Floors and will use them again when we are ready to refinish the rest of the house. read more

Professional, Respectful, courteous and methodical. They removed carpet from three large rooms and two staircase. All was replaced with hardwood floor. Also forgot to mention great craftsmanship. read more

Beautiful work, very professional and reliable. I couldn't be happier with the service and end result.

I engaged Virginia Top Floors to recondition the hardwood floors in three adjacent rooms in my home while we were away on vacation. The work was professionally done including removal and replacement of large furniture items. Its personnel were responsive, customer focused, and results-oriented. My wife and I were extremely pleased with the results. I highly recommend Virginia Top Floors for anyone seeking high quality flooring care. read more

We had our floors refinished. They did a wonderful job! Very professional: estimate was exact price, reasonably priced, removed all 1/4 round floor moulding and replaced to match floor stain, on time for appointments, dust was very contained. They went above and beyond moving furniture, helping pack up breakable glasses, cautious with all our belongings. Ileana was very easy to work with and followed up to make sure we were satisfied. I highly recommend them!! Fantastic job! read more

I found Virginia Top Floors via internet search and utilized them because of their Angies List reference. I couldn't be happier with their stellar service and competitive pricing. They are personal and very consciencious about the quality of their work. They even advised honestly how to resolve hardwood floor problem issues with a less costly solution. You cannot go wrong with this company!! read more

Great job! I really appreciated the fact that they could work around my crazy schedule while trying to sell the condo and be out of town for work. The job they did repairing some flooring in the guest bedroom in the VA condo...a small job they treated with the same care as a large one...was totally professional, on time and within the budget. Thank you! read more

My husband and I are very pleased with the floor refinishing performed by VA Top Floors. The owners are very organized and professional and took the time to answer all of our questions. The work was completed in exactly the time frame that was cited in the estimate. As one of the other reviewers said, the process was as close to dust free as possible. The finished product was even better than expected. I would certainly use this vendor again and recommend them to others. read more

Ileana was very professional from the start. She was very responsive to my request for quote and it was very easy to schedule the quote. She was on time, listened to what I wanted and what I didn't know/understand, and explained the many options I had. She also made some recommendations, based on the condition of the floors and the expected traffic on the floors. She provided an excellent and thorough quote. She was very accommodating to changes I had, especially in potentially changing the color of the stain. Work on the floors started ahead of schedule - I gave them a key to the house - they started on time and every time I stopped by to check in, the team had make significant progress. They stopped to show me their work and continued to educate me about care of hardwood floors. Their dust containment was excellent - at the completion of the project there was significantly less dust than I anticipated from the sanding. The workmanship of the new floors is excellent. Am very happy with the look and feel of the refinished floors. The work took an extra half day than initially scheduled, but they also replaced several more boards than originally planned for as well. The team was very responsible in caring for my home while they worked. There were no surprises. Final price was as expected and negotiated. They delivered everything they promised and I am very pleased with the quality of the work and their customer service and overall attentiveness and responsiveness. I would recommend them to others and I would go back for future flooring needs. read more

Wow! Simply amazing. From the day I met Ileana to completion of the project, I was impressed with her and her team's responsiveness, expertise, and the amazing job they did on refinishing my floors. The care they took to protect our week old new carpeting was impressive. Replacing the floors after 17 years of wear from two kids and six labs would have cost around $8-10K. Va Top Floors gave us floors to be proud of that are better than new wood. If you hardwood floors are worn, before you even consider replacement, give Ileana a call. You will not be disappointed. Va top Floors is one of the absolute best contractors I have ever worked with. read more