We've used Kruper Flooring and Design for two projects: The first was installation of a new tile floor (Congoleum DuraCeramic--wears great, even in a high traffic area) and the second was the refinishing of our hardwood floors. Everything about both projects was easy, by the book, work done as promised at the price agreed upon. There is a lot of attention to the quality of the work: Neat grout lines in tile, no oversplash of finish on baseboards when floors were refinished. Recently, we finally dropped something that put a chip in one tile. Five years ago, when the floor was installed, they left us with a box of tiles "just in case" and told us that tiles could be replaced if ever needed. I emailed Kruper floors to inquire about scheduling a repair. They responded promptly via email (Tracy was great to deal with!) and sent us a page of grout samples so we could make sure the grout color was correct. Upon confirming the grout, the repair was scheduled, the worker showed up as scheduled, worked quickly, and the floor was repaired. Kruper Flooring and Design treated the repair of a single tile in a five year old floor as if it was the most important thing they had to do. Simply put, they provide excellent service, from start to finish. I've recommended them to neighbors, and would definitely make them my first call if I have other flooring needs. read more

We remodeled our guest bathroom. Bath Fitters did the tub and toilet, Kruper team did the floor. We replaced the linoleum in the tub/toilet room, rug by the sink in anteroom with a very nice tile. The Kruper team worked with us to coordinate with Bath Fitters and the process of replacing the tub, remove and install the flooring, and replacing the tub went as smooth as possible, even the return visit to place the transitioning wood connecting the tile to the wood floor in the hallway. Great match on the wood. The removal of the old flooring and the installation of the tile was very professional. Cleanup was most satisfactory. The tile looks fantastic, very smart looking facilities for our guests. We've now use the Kruper team for carpeting, wood flooring and tile flooring. Extremely please with the craftsmanship in all three areas. Highly recommend this team without hesitation, Michele Brown on the front end helped coordinate the installations and deserves recognition as well. read more

We had a custom stair runner installed by Kruper Flooring. From beginning to end, the team from Kruper Flooring made the process so easy. Michelle came by the house, took all of the measurements and told us exactly how much carpet we would need. She then told us where to send the carpet that they would be installing and answered every little question that we had along the way. Joe took over from there, tracking the carpet for us and scheduled the installation. The installers arrived on time, walked us through the process, helped pick out a color for the edge binding, installed the pad and runner, cleaned up and were done in a matter of hours. We had already used Kruper Flooring for the carpet in our living room and will certainly be using them for all our flooring needs from now on! read more

Joe Kruper is a man of his word. I posted a poor review here several weeks ago based on work that his firm did 5+ years ago. Joe reached out to me to resolve this and indicated to me that the structure of his company had changed significantly in the last several years. He agreed to come back to the job site and stretch the carpet for free and resolve the carpet issues that prompted the poor review. Carlos, his job foreman was great - very helpful and the team did a good job in fixing the carpet install from years ago. Given all of the positive reviews here, it makes sense that he would resolve any issues with an install and he did so in our case as well. Thanks Joe Salcetti read more

Just had a third experience with Kruper, and another fantastic one! Unlike the first two that involved refinishing hardwood floors, this time we hired Kruper to install new vinyl flooring in our large family room to replace 80s/90s flooring that was dated and worn out. Kruper understood how important it was to do the job within our budget and recommended a brand that was both attractive and competitively priced. And, as usual, Kruper's quote was right on target. The installers did an excellent job - as they always do - and the room looks so much better. We're life-long Kruper fans in this household and we will be using Kruper again for all of our flooring needs. read more

One of the best flooring companies in the business. I was amazed at how attentive the staff was throughout the process, from measuring, ordering and installation. One small hiccup during the install process which they remedied immediately and went above and beyond to make my super satisfied. Their lifetime installation warranty is unheard of in the industry and they're great service levels are better than most I've done business with and I've done flooring in my last four homes. Joe, Lantanya and Dave are awesome to deal with and I'm so happy with my home theater carpet....amazing!! read more

Great experience from start to finish with Kruper Flooring. We had our entire main level hardwood flooring replaced recently, and Kevin was very helpful in assisting us with our flooring selection as well as getting everything scheduled in a timely manner. The installation crew was top notch in getting the old hardwood removed and the new hardwood installed. Very high level of craftsmanship that left us extremely happy with the outcome! Would highly recommend Kruper Flooring for hardwood flooring installs. read more

I am the owner of Old Town Massage Center, Inc. We are open 7 days a week and I contracted with Kruper to replace carpeting in our offices with a high quality wood simulated flooring. In order to this we had to close. So, it was really important that the job start on time and be finished same day and that our floors look better than ever. All three came to pass and I will use Kruper again for any flooring needs I have, at home or at work. A classy outfit for sure. read more

We hired Kruper Flooring to re-do about 70% of our home floor by replacing existing carpet with LVP. Our experience from beginning to end was outstanding - starting with the first home visit by David Jorgensen (who really knows floors!), followed by interactions with other staff members and finally the crew itself - everyone was extremely responsive and professional. We would recommend Kruper Flooring 100% and would definitely use them in the future as well. read more

From the first meeting to look at flooring samples to the installation, all was great. Can't believe how much the new flooring matches and coordinates with the limited hard wood that I had. The installation team was timely, efficient, and most importantly - kept everything clean during their time here. I was concerned about the amount of dust/debris replacing so much carpet with wood, but that was never an issue. I would highly recommend KFD! read more

Fast and friendly service at a fair price. From estimate to install, all hands involved were professional and courteous. We were up against a timeline with getting our home on the market and needing new carpet in time for pictures and showings. The owner made sure everything was completed and cleaned up prior to our tight window, helped in assisting a color that would be attractive to new buyers, and did it at a very reasonable price. read more

The staff members were respectful and professional. I would not only use them again but I would recommend them to my friends. The carpet is so beautiful and soft. We were going to go with another company then my Realtor told me about this company. After comparing prices and the fact that they came recommended to us we definitely had to go with Kruger flooring and design. Thank you to all involved. Rhonda and Dwayne read more

This was the first major flooring project I needed done on a new home I recently purchased. Kruper was recommended to me and I couldn't be happier with the experience and the results. All parties involved were extremely responsive and professional. The pricing was very competitive in lieu of market rates. I really like the quality of my floors and carpet and would recommend Kruper to anyone needing flooring work done. read more

Krupers sales rep and install team were top notch! The sales rep never once tried to upsell. He understand what our carpet needs were and what our plan was with our current place and was able to recommend cost effective solutions with great quality that was very reasonable! the install team was timely, professional, friendly and so quick! We will definitely use them in the future for other flooring needs read more

Kruper did an AMAZING job. I have used them twice so far and they are my first call for all flooring needs. They were able to come out same-day for a quote and started the job immediately the next morning. My clients and I were incredibly happy with the results and customer service. As a Realtor I am constantly searching for the best people to work with and recommend to my clients- thanks Kruper Floors! read more

Very responsive, quick estimate, reasonable price, arranged work in an orderly and expeditious manner, and the overall communication was really excellent. I would recommend Kruper to anyone for all of the reasons just listed, and then, of course, the work was just top notch. I am very happy and believe this was money well spent. Would do business again with Kruper without hesitation. 5/5. read more

We had hardwood floors put in throughout the entire house as well as ceramic tile. The staff was very helpful in assisting us to get the materials we were looking for. From ordering, delivery, and installation, we were most pleased with what Joe and his team did for us. I would recommend (and have) to other people who asked us who did our work. Joe and his team are "top notch". read more

We have used Kruper flooring twice in the last year and have had great experiences both times. We had a deep scratch on our wood floors shortly after install when we moved a piece of furniture. We called our Kruper contact to get advice on how to fix and the installer was back a few days later and took care of the issue. I would highly recommend using Kruper flooring. read more

Kruper Flooring provided us excellent service from day 1 until the last task was completed. Michele provided us a perfect match for our existing floors, the delivery of the wood was done expeditiously, and the actual construction resulted in a beautiful upgrade to my stairs and living room. The price was unbelievable. I'll surely use Kruper for future home projects! read more