Everytime my computer slows down I just call PERFORMANCE PCS, and they come right over and go over…read moremy computer, step by step they explain what is going on and what it is that they are doing. I just love when they are done with the computer, it is soooo fast and clean. It's just like i opened it up new from the store except it has all my pictures and documents and games. They are very fast and detail oriented when it comes to what they do. Boy I am glad that they do what they do because it sure makes a difference on my computer. Thank You, Russ N.

From the owner: We offer in-house service or free pickup and delivery so you don't have to. We Are #1 in Virus and…read moreSpyware Removal. All work is guaranteed, no matter how small the job. New memory, hard drives, CPU's, CD/DVD burners, backups, antivirus, data recovery, networking and more! Whatever problem that your system is having, we will be more than happy to look at it or diagnose it over the phone (540) 261-1859 or via email sales@performancepcs.net

I went here a couple months ago and wanted to get my new phone fixed. My phone is a Google Pixel…read more7. The only thing wrong, was that the protective cover on the camera was cracked, blurring my pictures. The gentleman said I probably just needed to remove it. He was right! He didn't charge for the advice. I would definitely patron this place for honest advice and personal service. When the (not needed) protective cover came off, everything was great with my camera. This place is awesome!

Ken answered my Yelp request for services quickly and was able to schedule a service call for me…read morefor the next working day. He texted me his eta and arrived promptly on time. He spent a good bit of time trying to get my laptop to boot up and eventually removed the hard drive and battery to take them to his home workshop so he could retrieve my info and put it on my thumb drive. He rang me in the evening to say that sadly the hard drive was corrupt and couldn't be accessed. The battery had begun to bow upward, so it was a goner too. In his opinion the 7 year old machine wasn't worth fixing because at that age things would just keep going wrong. Kinda like a used car. In the end he didn't charge me a penny because he wasn't able to fix my machine! How often does that happen?!! So if you have a PC that is giving you trouble and you want someone to come to you, definitely give Ken a call. You won't regret it.

After the great service I received at this business, I knew Roz deserved a review…read more My wife, son & I are staying at the Massanutten Resort a few miles up the road from Harrisonburg. We were at Luray Caverns when my son's iPhone 5 stopped working. (15 year-olds do not take loss of contact well!!) Using Yelp I called a couple of likely places. The first did not answer, the second did not repair phones, but referred me to Roz. It was already six and Roz closes at seven, so I was not hopeful- it's a 40 minute drive just to get to the shop. But the owner told me to come in; he would take a look at the phone. We got there at 6:45p. True to his word, the owner looked at the phone & then fixed it!! He stayed late, until 7:15p and was very pleasant to boot. And I was charged a very reasonable amount. This is my first Yelp review, but I felt compelled to write this one.

Sloppy Workmanship, Broken Components, and Misplaced Trust I…read morebrought my Alienware Aurora R10 gaming desktop here for a BIOS recovery issue. I chose this shop because the owner's son was very respectful and well-mannered, so I decided to give them an opportunity. Despite being a 7-year-old system, the shop seemed amazed by the premium hardware inside, including a Ryzen 9 16-core CPU, an NVIDIA RTX 2080 Ti with 11GB of Samsung GDDR6 video memory, 64GB of gaming RAM, and 4TB of total storage (a 2TB SSD and a 2TB hybrid OEM Barracuda HDD). Unfortunately, my trust was completely misplaced due to incredibly sloppy workmanship all the way around. The Key Issues: Hardware Damage: The technician forced the internal power supply swing-arm shut without properly routing the wires. They snapped the locking clip entirely off my secondary 2TB hybrid hard drive port, destroying the drive (which housed my entire Steam library) and leaving plastic debris inside the case. Misrouted & Disconnected Wi-Fi: The WLAN module wireless antenna wires were routed incorrectly and completely disconnected, just sitting loosely in front of the chip. I had to manually reconnect them myself just to get my Wi-Fi working. Incorrect Assembly & Error Codes: They plugged the liquid cooling pump and the CPU radiator fan into the wrong motherboard headers. This threw an error banner on boot, which the owner tried to click past and dismiss as "nothing" until I investigated it myself and pointed out the reversed cables. Missing Safety Parts: They left three motherboard screws completely out of the system. Even worse, they forgot to reinstall my plastic GPU support bracket and a rear PCIe slot cover, leaving a heavy graphics card sagging with zero support and an open hole in the chassis. Inconsistent Communication: I was told they desoldered the BIOS chip to program it externally, but visual inspection showed no evidence of any desoldering work on the original board. It cost me $364 in labor, diagnostics, and a replacement motherboard, plus the cost of a ruined hard drive. Now I have to make a separate trip back after the 4th of July just to retrieve the structural parts they left out of my machine. If you have high-end hardware, buyer beware.

I found Your IT Dept through Yelp when my fav laptop physically crashed to the ground. Fortunately…read moreit's a Toshiba and solid as a rock, but the screen wouldn't turn on, and the directions for tearing it down to test it were just too complicated. (Turned out I needed a new LED screen entirely; the last step in the testing process. So glad I didn't attempt the repair on my own!) They had it done in no time for cheap, plus cleaned out the entire laptop (tore it down, wiped out the keyboard, etc) for no extra. Runs better now than it did before. And their ideas for the future of their company are innovative; I'm excited they're in the area and do local repairs (and sell nicely refurbished, all-legal computers and peripherals), as well as work the larger companies in Charlottesville, Lynchburg, etc. They give you a card, stay in touch through email or phone, and work fast. Worth the visit and a bookmark imo, esp for what they WANT to do with wireless in the future. I got some GREAT ideas from them to save money and get faster internet. Nothing but love for these guys; they clearly love their work and the community, and tell it to you straight. No punches pulled, and very professional.

It was around noon on a Saturday, and my Dell Inspiron laptop "fell" off the bed in what can only…read morebe described as an angry and forceful manner. I'm a W&L college student, but unlike many other students, I'm on complete financial aid with limited (if any) support from my parents. I tried over and over to get my "stupid, useless" laptop to turn on, but of course it did not. At around 7:30 pm I started calling IT companies even though I knew I wouldn't be able to afford any repairs. I had no luck until I called Your IT Department, who miraculously picked up the phone at 8 pm on a Saturday (I'm from Chicago, that's just simply unheard of). Though their prices are extremely reasonable, with my situation it would not be possible for me to pay upfront. Upon expressing this concern and asking about payment plans to the owner, Matt, he simply laughed and said "don't worry, we'll take care of you". By 9:30 they had met me to pick up my laptop and begin repairs. They were super nice and very reassuring that I would have the data I needed recovered (I was mildly freaking out, the philosophy proposal for the 15-20 page final philosophy paper worth 60% of the final grade was lost somewhere on my oh-so-broken laptop and had not been backed up anywhere else - on top of this I'm a writer and none of my incoherent babblings are backed up anywhere else either). I can't describe how grateful I am for the compassion of Your IT Department; not only was this the most efficient and exceptional service that I had ever received, but they had a complete understanding for my particular situation and were willing to work with me still, something most places would scoff at in our "wonderful" capitalistic society. My computer was finished with all repairs by Sunday night, which I can only describe as either remarkable or magic - they must have used magic - since I didn't even hear back from other IT places in town until Monday afternoon. When I got it back, it was in better condition than before (I'm serious, magic is at work here), and all my data was recovered. I would not only highly recommend Your IT Department for any technological needs, this is the ONLY company I would recommend. Thank you guys again for AMAZING service and for saving my poor little laptop's life.

I don't know what I would do without Top Notch Computers period. They just did a fantastic job on…read moremy home desktop computer, updating it to Windows 11. Wow, amazing , innovative, kind , highly efficient and best of all , reasonably priced. If you go anywhere else you are doing yourself a disservice. Top Notch Computers is the best and don't forget it---I highly recommend them for anything after all they gave me a Happy Thanksgiving 2025.

I was never able to connect with a live person to discuss my need, so your service was non-existent…read moreand I will have to go elsewhere.

this guy fixed an asus laptop screen for me and I'm less than a week it blew off. He bought the…read morescreen which sat over sized after installation. Don't ever repair laptops just buy a new one.

My Macintosh laptop went south, and in less than a day Mike had installed a new battery (the old…read moreone had failed) and all was well. Price was reasonable and I'd recommend anyone in Lynchburg consider him if something goes south with your setup.

It's been a while since I was here but I have continued to be unhappy with the service this place…read moreprovided. I took my laptop here because it was not fully charging. After picking it up they said it was the power supply cord and it just needed to be replaced. Ok, simple enough. And they changed me $50 to diagnose the problem. I was surprised at the time they were going to charge me $50 to tell me I needed a new power cord. I guess that was my fault for not understanding how the pricing worked. Anyway I paid and left and still had a laptop that wouldn't fully charge but at least I new what the problem was. I then purchased a new factory power supply which was around $80 from Dell. My laptop still doesn't charge fully so the power supply was not the problem and I am now out $130 because of incorrect information.

The service at the Timberlake location was as good as I could have asked for. My computer was…read moremissing some screws and one of the employees gladly helped me out. I highly recommend Computer Exchange because of they're great service and willingness to help.