the sales team and general manager refused to tell me who I was speaking to after asking when they…read morecut the knees from me on trade value of a tractor after they were provided the make, model, hours and details of the tractor itself. they provide a value then went to see it and stated to me looks good. Next day 5K removed from value on trade to blame research of tractor, but had all that information well before seeing it. I would never purchase from them again. or recommend anyone else do so for this shady tactics and poor customer service. prior to this I was a customer and spent 25K on equipment two years prior with them and returned thinking I would have a pleasant experience, that did not happen. they are no good and word is no good. do yourself a favor and travel to a different dealer. trust me it will be worth it.

Went to many dealers before I purchased a Massey Feguson 4608. 80 hp with some "ass" to knock down…read moretrees and do utility and construction work. Had the dealer fabricate a plate to protect the loader hydraulics. Did a perfect job. With the tractor I purchased a heavy duty 84" box blade and heavy duty grapple and factory massey loader. I think the box blade fell off the truck from the vendor. Very nice heavy duty woods brand box blade. Dealer gave me touch up paint. All was good. I had some warranty issues but dealer stepped up on 3 occasions. Their mobile mechanics were awesome. I recommend this dealer without reservation. Make sure you talk to Steve Mallory in sales. He is very knowledgeable and understands customer service. Massey Ferguson corporate followed up with me and left messages. I was impressed with Massey. I am used to dealing with total idiots at verizon cox and direct tv. It is refreshing to know Massey actually cares. Nice job.

These guys are easy to work with and have great prices similar to or if not lower than Lowes and…read morebetter quality products. Always enjoy talking to them and their personal service is outstanding. If you live in Albemarle county and want to support a local business I recommend Blue Ridge Builders Supply.

I went into the store today to buy two gallons of paint. I knew what I wanted so didn't think I…read morewould be high maintenance. The man who "helped" me seemed so annoyed when I asked if he could test the paint color on the lid that I asked if there was a problem. He rolled his eyes and said he didn't have a key. There was one within 3' of the register. I expected that for $100/gallon of paint, I would have a better buying experience.

New homes come with lots of work outside. Thankfully, K&M was our rescue. We've rented equipment…read morefrom them about four times now (skid steer with auger, dingo, etc.) and couldn't be happier. The prices are great, the staff is friendly and courteous, and they are willing to work with you if anything goes wrong. Best of all, they also deliver in case you don't have a truck to transport the rental equipment. I highly recommend K&M and will continue to support this small business for my equipment needs. K&M is located right off the highway and there is plenty of parking.

Always great to deal with. Deliveries are always on time and even when you need something in a hurryread more

Great service with educated emplayers to help me find what I've been needing for a home project…read morefrom their selection of well priced value. I'm shocked about them only being open until 5pm. If someone needed to pick something up after their day job, they'd be forced to go to a bigger store, bummer! I liked to support this handy store!

Randy's hardware is hands-down the best. Old-school feel. super well organized and excellent staff…read more Every time I go in they are incredibly helpful and have a better selection than anywhere around. If you're looking for that special part or just regular nuts and bolts they have it all!

I visit Martin's many times a month, and all the employees are always ready and willing to help me…read morefind what I need. The checkout clerk Rosemary is always so warm and welcoming and ready to help. It is the small things that set Martin's apart and the way they make you feel when you need help problem solving a project or finding something in the store is no short of amazing. Martin's is a staple in the Charlottesville community.

This historic hardware store, founded in the 1800s, is a true small-town gem. The staff is friendly…read moreand knowledgeable, always ready to help. They have a great selection of hardware, tools, and supplies.

Northwest Ace Hardware, Oct, 2025. This store was formerly the True Value hardware store. My…read morehusband was doing some end-of-season maintenance on our old rider lawn mower, and dropped into this store to pick up a few supplies. He found exactly what he needed -- a can of rust treatment ($6.00) and spray paint ($5.50). This store generally has products to meet our hardware needs and the staff are always helpful, though the prices seem a little higher than big box stores. That said, we appreciate not having to drive the much longer distances to the big box stores.

Great Hardware store . Has a little bit of everything from yeti to Stihl . You can always find what…read moreyou need

Disappointing experience. I would not use them again. Of the 8 doors ordered, 4 were incorrect…read more It's now 4 months since the order and we still are waiting for the final door. And did you know that some doors at G&W come with hardware while others dont? We didnt either. G&W said the final delivered door was correct per the architectural plans. But there were conversations since then about this door changing its swing. On April 9, we agreed to split the cost of the final door, which is due in June, long after construction.

I am GC'ing our personal total house remodel, a first for me although I have done major remodeling…read moreon 3 past homes. We are blowing out the old small windows and framed in huge, non-standard size windows. This is complicated by the fact the house is a 1950's Brick Ranch house, changing window sizes on a brick house not recommended (lesson learned). So, when it came time to order windows I researched how to measure correctly, read code requirements and went to two locally recommended shops. After going back and forth for 3-4 weeks, and both refusing to double check my measurements (I was unsure of my accuracy and once bought, you own the windows, no refunds). A construction company we hired to help with the brick work and window install recommended Gaston and Wyatt. We called them, they came out and we walked through the house, discussing our goals and they made recommendations. They caught a couple code issues I missed being a rookie (and codes change). They solved a few window size, opening and style questions for us, and they measured everything. We had our windows installed last week (and a big sliding glass door) and it is beautiful. They are quality windows that fit wonderfully in the space. I am so relieved, no reorders, no delays, no reworks or adjustments. The windows just fit, and work wonderfully. Go with a pro, it makes a difference.

Excellent customer service and support. Wide selection of quality equipment at fair prices. Been…read morehappily dealing with them for over 10 years.