Why review a paint store? Because the employees provided exemplary customer service and advice that…read moreis worth an acknowledgment. I wholeheartedly echo the previous review. I visited this location to redeem a builders coupon for 2-pints of paint and to purchase a gallon of paint for a new project... what a great experience. Not only were the employees friendly, they were helpful with recommendations and transparent with pricing. For example, I had a 50% coupon and already went online for pricing so knew what expect... or so I thought. I was told (before purchase) that the store prices are different from the online purchases. I was appreciative of being made aware of this prior to making a purchase. I selected the brand, color, and paint type then he took a few minutes to mix the color according to the type I requested. Upon completion of the purchase, he boxed up my items and loaded them into my vehicle. Even better, 1-pint of paint listed on my coupon was out of stock and he took down my number to call when it became available with a free drop off at my house since this company is frequently in my neighborhood... saving me a job. I recommend this place to anyone who is undertaking a home project requiring paint!!

We have used them for years due as McCormick is a great product, but in the end it comes down to…read morecustomer service. Always friendly and ready to help. A special praise for John Facer as he educated us on the different paints we may want to use when we remodeled a house for our mother. I highly recommend them.

When I bought my condo a year and a half or so ago - the builder, Beazer, used McCormick brand…read morepaints to paint the place. Beazer left me with a pint of the wall paint and a pint of the trim paint for touchups. I recently used up most of that pint of wall paint for repainting a couple of sections of wall in the living room after having the walls ripped open for a custom surround sound speaker cable run for my HD TV setup. I figured I had better get some more of this paint and hold it in reserve just in case (you never know when the manufacturer is going to discontinue a color!). I found that McCormick Paint is not available at Home Depot or Lowe's - you have to go to their own stores. Fortunately, there is one nearby in Manassas. I've gone by here once before on a Saturday afternoon - but they have limited hours on Saturdays - they close at noon. It's located on Route 28 south of Manassas - a bit just past the interchange of Route 28 and the Prince William County Parkway/Route 28 Bypass. So I made a point to get there about 11:30 am this morning. They had what I needed in stock! Picked up a gallon of their "Tempo Premium - Interior Semi Gloss Acrylic Enamel 18012 Designer White." Cost was $33 and change. Guy snagged me a gallon, rang me up, and I was on my way!

The owner, Barry Childress, is friendly and very helpful about all things relating to paint! He…read morespent a lot of time on repeated visits helping me choose wall colors for our home. He has a much better eye for color than I do and was willing to humbly share his expertise. I highly recommend shopping for paint at Childress Paint & More.

This is the best paint store around. The owner is extremely nice and everyone is very helpful and…read moreattentive. The prices can't be beat for the quality of paint that is similar to the high-end namebrand paints from BM and SW (half the price). Cannot recommend enough. We recently did a huge addition and remodel and bought all of the interior and exterior paint from Childress. Will never go anywhere else!

Stay away from the manager lady/ interior decorator lady. She is COLD. There's something very…read moreabrupt about her. The men working there are really nice and they mentioned that we can talk to their interior decorator because we had just bought a new house. They said she could help us with color transition and I was excited. Well, when the interior decorator/manager came out, I was NOT comfortable asking her questions. She's a very much "Tell me what you want and get out because you're a waste of time." I get that we're not contractors buying a butt load of paint but we're still customers. We're painting our third room and my hubby went in there with the dimentions of the room we wanted to paint (along with the closet and window dimensions). She acted as if it was an INCONVENIENCE to calculate how much paint we would need. HELLO? We're not professional painters. Does it KILL YOU to help us? HAVE YOU HEARD OF GOOD CUSTOMER SERVICE? It's stupid to expect extraordinary customer service at a paint store but can I at least feel WELCOMED to ask questions? We're thinking of going to Sherwin-Williams paint shop up the street to avoid the NASTY lady. Or just try to go on a day when the lady is not working at the counter. The men there are so nice. Lady, please work in the back because you truely are scaring away the customers.

I have been visiting the Virginia Paint Company for many years and have always had amazing,…read moreprofessional service. The staff is knowledgeable and kind. I couldn't imagine painting my home without first consulting with their interior designer, Linda (she's awesome). I highly recommend the Virginia Paint Company :)

Like the one-star review from 10/29/2016, I too patronize local businesses whenever possible. Aside…read morefrom that point of agreement, I take strong exception to the rest of the review. I have always found the employees pleasant and willing to share their product knowledge to help me choose the right paint and accessories for my job. As fate would have it, I found myself in the Vienna Benjamin Moore paint store this week buying a quart of paint which, as it turns out, is priced exactly the same as in the Warrenton Paint Shop. I may be wrong, but I believe the 'List Price' of Moore paints is set by the manufacturer. Perhaps the other reviewer was lucky enough to get a nice discount in Vienna (I was charged full price). The people in the Vienna store were also very helpful. In the interest of full disclosure, I will admit to being a long-time customer of the Warrenton Paint Store. I am a regular customer, but I've never considered myself to be one of the "arrogant regulars". With regard to horse owners and non-horse owners alike here in "horse-country", you will find that not all of us are "uppity". I myself am often accused of being grumpy, but never "uppity". In summary, if you are looking to buy premium quality paint from people that know their business, I encourage you to stop by the Warrenton Paint Shop and decide for yourself if this local business is a place that you wish to patronize.

Very knowledgeable staff. They educated me about the BM paint line. They had the scuff x paint I…read morewas looking for as well.

Go to the Sherwin-Williams store in Fredericksburg (Jefferson-Davis highway), and have a better…read moreday! My wife told me the Sherwin-Williams people on Plank Road weren't good on customer service. Then halfway through painting a room, she needed another gallon of the paint she bought there & sent me to get it. It took me a while to get served. After that, it seemed they were trying to get rid of me quickly. Saying, "we don't have that", "there is a paint shortage", and "the base paint we need to make that might be in later this week; check back then". When I asked for alternatives or upgrades to finish our job, they seemed annoyed. They did check for the base paint in other stores, and said, "The system shows 5 gallons in Fredericksburg, but I know we took two, so I don't know if they will still have it if you go there." I called the Fredericksburg store. They had it, asked for the color code, and mixed it up while I was in transit. When I got to the Fredericksburg store, it was ready. Helpful, cheerful people took my order and had me on my way. Save yourself trouble and irritation. If you want Sherwin-Williams paint, just go to the Fredericksburg store. It's not that far away, and they act like they want your business.

My boss had called this store a couple weeks ago looking for a bright hot pink paint and was told…read morethey don't carry it but they can create the color, so I went in to go inquire about that color. The guy at the counter was extremely rude and was unwilling to help me AT ALL! I brought a picture of the color I wanted and he told me they couldn't match the color from a picture, that they needed the paint color to get the color and I said how am I supposed to get the paint color when we're trying to CREATE the color? He had ZERO interest in helping me and just kept repeating that he needs the paint color over and over. It would've been different if he said "we can't match a photo but let's see what we can do to get the right color for you" Not just keep telling me you need a paint sample, over and over. CANT BRING YOU THE PAINT SAMPLE IF IT DOESNT FICKING EXIST!!! Thats the whole reason behind CREATING colors!!!! You need to explain to your customers what can be done to achieve the color they want, not just keep repeating the same unhelpful lines over and over again. Your customers don't speak paint, this isnt our career, your job is to HELP US find what we're looking for! I stormed out of there and will never come back. That man should DEFINITELY not be working with ppl and should take his stank ass attitude somewhere else.

I had called this location in search of a particular wood stain because the place where I normally…read morewent to didn't have enough gallons as I needed. A representative named Sherry (I hope that's spelled correctly) answered the phone and she told me that they had several gallons of the stain I was looking for. I told her that I was going to stop by the next day and she said she would have them shaken and ready for me when I got there. I wanted to right this review because her customer service was outstanding. I highly recommend this location and I will be coming back in the future for all of my paint/stain needs even though it is further away from where I normally go to.

From the owner: High-Quality Customer Service, Locally-Operated,read more

This store has everything you could want from typical hardware you could ever need!! Plus Yeti,…read morepaints, cleaning supplies and flowers and seeds. And with the really well executed store reorganization, I whole heartedly recommend this particular Ace Store

Louisa location is now an ACE Hardware store. Don't bother, especially if you're driving from…read moreanother town. The Ace brand push broom I purchased was defective -- the handle could not be threaded into the broom head. The pitch and size of the threads on the handle did not match the threads in the head. When I returned it, the manager treated me as though I were too stupid to know how to attach the handle. She tried it on another example of the same item, just jamming the handle in a bit when it wouldn't turn in and declaring it fit for service. I patiently explained the problem again and showed her why the handle was not, in fact, properly seated. She denied the problem. Further, she refused to make it right by trading the defective item for a better-quality broom in compensation for the extra time and trip I had to make. She grudgingly issued a refund on the defective item and suggested that I was being difficult. I suggest that this is not the way for a hometown business to treat its customers if it wants to lure them away from the big-box store in the next town over.