They have good attitudes and are genuinely nice people. If you are in need of a loan, they are fair…read moreand reasonable, they don't try to rip you off because you are getting a loan unlike the status quo's in the business. When you are buying, they are very fair there as well, if you are interested in something they will work with you on price. A lot of people are in the business but many of them do not have the customer service that they do at all.

Depending on who is servicing you. Everyone who works there has been very nice but I had the most…read morerude and maybe racist old man servicing me on my last visit and I've been giving them my business for years. 1st time I believe in 2010... last time 2023. 1 bad apple can spoil the bunch.

The staff were very knowledgeable and were very helpful in assisting me with my purchase. They even…read moreset up the items I bought as well as walked me through how to use it. Highly recommend!

Worst conversation I've had in my entire life. I told this company I was from out of town and was…read moretrying to make a good business decision by driving 2 hours to make a deal with them and the owner told me just not to being the product in. (In a nasty way). DON'T DO BUSINESS WITH THIS COMPANY

Always good deals and Dan is extremely hopeful! Great Morgan dollar selection and unique pieces of…read morea variety of coins

I have bought coins and bullion here and have gotten fair prices. The dealer has always been…read morefriendly to me. It is definitely worth browsing the inventory to see some really nice, historical, coins and currency.

I needed to get my engagement ring appraised for insurance reasons and was told by where we got my…read morering (Emily Warden) to come to Richmond Jewelers. I brought it in and they told me it would take about a week and they were done appraising it in about a day. I think it helped that I had all the paperwork that mentioned what kind of stones and metals were used in my ring. When I brought the ring in, I was helped immediately and given a yellow piece of paper to bring in when I returned. They asked for my full legal name and address. They gave me a call when they were done. When I returned, I showed the slip, got my ring back, and an appraisal sheet. They had me review the sheet to make sure everything was written correctly before getting the Appraiser's signature. This cost me $90, which after some research seemed to be the cheapest and most affordable cost for an engagement ring appraisal. It's a tiny shop with Carytown style parallel parking out front. The only downside about this shop is that it smells like cigarettes, but I was in and out of there so quickly this didn't affect my experience. Plus I got great service! I highly recommend visiting.

Needed batteries in my watches replaced and this is the closest place to me. It's one of those…read morethings - not many people need this service anymore but what a crime if they all go away.. They have a good selection of jewelry on display. But since I was on a mission I didn't pay too much attention. They service is friendly and they replaced the two batteries in 10 min time while I waited. I think the price is fair and they worked very fast. Definitely recommended!

I recently visited this cash-for-gold shop right outside my neighborhood, and I couldn't be happier…read morewith the experience. If you're looking to sell gold or silver in Fairfax, this is the place to go. The staff was incredibly honest and transparent. Unlike other shops, they took the time to explain the evaluation process, showing me the weight and purity of my items right there. They offered a very fair price based on current market rates. It's rare to find a business that prioritizes customer education over a quick sale. I will definitely be back for any future transactions!

Great service! Ali is very helpful. He calculates everything and gives you all the information. He…read moredoesn't pressure you and is very fair. I would come back again.

Quick, professional, and no nonsense. I sold some silver recently and the quote vs spot price that…read morethey informed me of on the phone the prior day was exactly what I received.

Would definitely recommend. Decent selection of gold and silver. The owner was laidback and very…read moreknowledgeable in answering our questions.

Do not go to this shop if you're looking to sell something. They have a reputation for not offering…read morefair deals.

The guys at this shop are always professional, polite, and knowledgeable! The store is clean and…read moreeverything is displayed in a great way. Will definitely be back!

Great prices paid for precious metals!! Fast, friendly service. Highly recommended, I've come here…read more4 times already, headed back soon.

Amazing service most money paid compared to all the pawnshops don't waste ur time like I did just…read morecome straight here :)

On 3/17/2021, at around 3:30, stopped by their shop on Stoney Creek Drive. I looked around a bit…read morebefore going over to the collectibles area. I waved the young clerk over to take out a collectible NFL football. He unlocked the glass door and proceeded to take it out. While still squatted down, I asked him what the price tag was. He then looked up at me with a displeased look, and with a raised, irritable voice, said, "Hold on! I can only do one thing at a time! Ok?!" He looked like he wanted to fight. So I looked right at him and said, "I'm not rushing you. Take all the time you need." But I wanted to say, "God damn ... what's with the fking attitude? If you hate this chink, just say so!" The clerk is a skinny white boy, probably in his early twenties. I've bought from them before. But being that they seem to be part of the "we hate Asians" movement, I won't be visiting that shop anymore. I refuse to give my money to a shop that promotes racism.

I love LPG! They give you great rates abs also work with you! Forgot his name already but thanks…read morefor the gas card!