Clearly washed our whites with darks and discolored them. The manger is regularly rude and she seems like an unhappy person in general. I am surprised the owners permit such subpar service with their customers. Maybe they are unaware ‍ read more

I have been a customer of Virginia cleaners for over 30 years. I dropped off a number of shirts for cleaning and no one said anything about a change in price. When I picked up those shirts they announced that the cost had more than doubled to 2 1/2 times what they had been charging before. This company is a rip off and I recommend that you do not have anything to do with them because they will not treat you well. There are plenty of other cleaners who can do a good job and you do not need to deal with unethical People like this. read more

1 star for poor customer service and extremely expensive prices. The lady at the counter gave the rudest attitude because I took an extra second to make sure I had all my items and for double checking a stain was removed before I left. Also 75 dollars for dry cleaning 4 pieces of clothing. Might as well just buy a whole new wardrobe for that price. It's the first and last time I will be giving them my business. Also my clothes came back with a ton of lint and not to mention they take well over a week. read more

Got my alterations to my bridesmaid dress done in about 1 week! they are super friendly and sweet. they have a fitting room so they can measure to hem the dress for you & are super kind. i had a lot of layers to my dress and about 3 inches hemmed off the bottom - ran me around $50 for this service but they did a fantastic job read more

Expensive, careless, and slow. This review is for their wash and fold service. When Central Launderette closed, we needed to find a new wash and fold service, and based on reputation, gave Virginia Cleaners a try. They charged 3 times what Central would have (almost $4/lb!) and took 5 days as their standard turn around time. When the clothes were returned, the folding was terrible, everything was horribly wrinkled, and all of it had to be refolded. They also gave us FIVE things that weren't ours and we are missing socks and underwear from our order. They broke the zipper on one of our laundry bags, too. I can't speak to their dry cleaning service, but as a wash and fold they are a huge fail. read more

Highly recommend Virginia Cleaners! They were super efficient and helpful. All the employees were so kind and accommodating. 5/5 would recommend if you're in the area! read more

Was recommended this place by a friend and was very happy with the quick turnaround time and amazing customer service provided! They did a great job with the cleaning, and I will definitely be coming back. read more

As someone new to Berkeley area, I am so happy to find a reliable and friendly dry cleaner. Doing some spring cleaning and took an assortment of sentimental old clothing to get them dry cleaned in preparation for the summer. The worker was super friendly and they did an amazing job! read more

Virginia Cleaners - Entrance - Dry Cleaning Near Me - Berkeley, California

Extremely happy with their service!! I went in last minute and needed a blazer cleaned and pressed for a presentaion. I was very impressed with how fast they were able to fulfill my request and I had no issues with my blazer. This place will definitely be my go-to cleaners from now on. read more

Amazing service!! Found this place through a friend, and now I couldn't be happier with the recommendation.

DO NOT TRUST!!!! I dropped off a number of items to be cleaned and one of the items was a extra long tablecloth. I was given a reciept for the clothing and nothing for the tablecloth. Since I was in a hurry, it didn't occur to me that the tablecloth would go missing! My husband picked up my clothes but he didn't come back with the tablecloth. I have asked about the tablecloth and I get nothing. Something happened and I am out of luck. I asked the employee for help and all she could say is that we don't have it! I asked for the owners telephone number and she went and hid! I am not going back and you should not either!!! read more

I only go to dry cleaning services for my professional clothes and winter coats, and they did a great job with all the items! Was recommended this place by a friend of the owners and would definitely come back when I need to. read more

My new go-to cleaners for all of my delicates! In December of 2019, I hosted a Christmas party and spilled cranberry juice on my favorite white cashmere cardigan. I've tried to gently remove the stain myself multiple times and even took it to another local dry cleaner, but to my dismay, the stubborn stain remained. I left it in the back of my closet for over a year until I recently visited Virginia Cleaners based off of a friends five-star recommendation and l couldn't be happier! The staff was super friendly and accommodating, service was speedy, and my cardigan looks good as new! I can't wait to pull it out to wear next Christmas. read more

My friend suggested this place for my dry cleaning needs. The staff was super friendly and my clothes came out perfect. I'll definitely be back for all my dry cleaning needs. read more

Recommended by colleagues and I'm very glad for that! Overall, the service and experience were great!

I rarely need dry cleaning done but had spilled on a vintage silk blouse and needed the stain to be removed by a professional. Virgins cleaners had been recommended to me by a friend and I'm so glad that I took their advice. The response was quick, pricing was great, and they did an excellent job removing the stain! I will be coming back for sure, and continuing to recommend them! read more

I'm a sucker for cleaners and nothing tops Virginia Cleaners! Customer service and management are off the charts. Would recommend to anyone 10/10! read more

I recently traveled to Berkeley for work and needed my suits dry cleaned ASAP, I was so glad I found this hidden gem! The service was amazing, the turnaround was quick, the work quality was great! When retrieving my suits, they felt like they were brand new! I highly recommend!! read more

The owners are very nice and accommodating! I would come back without a doubt. They treated my clothes with great care! Very satisfied. :)

It was my first time going to a dry cleaners and they were so nice and helpful! Took in a coat that I recently thrifted and it turned out so nice and clean (can't even tell it was thrifted)! Will definitely come back again! read more

The service I received was well above my expectations. Usually I feel that cleaner companies aren't as friendly, however at Virgina Cleaners they are very helpful with my needs and obviously my clothes are clean as expected. read more

Great dry cleaning services! Owners are very nice and takes care of clothes very well!

Nice dry cleaning place and nice people! Had a chance to bring in my suit, and it came back so very clean and nice.

Amazing job. I would come every time! Helped with all my clothing problems. There was this one time where I spilled oil, and I had no where else to go. Other places were open and closer but this was the place. It took care of me quick and fast so I can make it to my grandmas. Unfortunately I got more stains when I got there but just as Virginia Cleaners do... they got it right off. Always my first pick when I have stuff to clean. Thank you Virginia Cleaners. read more

I use to attend Berkeley and there were a few occasions I needed my clothes to be professionally dry-cleaned. I browsed Yelp, found this place, saw its reviews, and decided to check it out for myself. It became my go-to spot while I was there so I thought I should leave a review of my own! Would highly recommend. read more

Brought my clothes here recently after a wedding and the workers were so friendly. Great customer service. Made me feel relieved to be leaving a suit with some small stain. And they did end up doing a great job. Will definitely come back here. Covid adherence Friendly Quality read more

Amazing job! I recently spilled on my favorite work shirt and I pretty much ran out of options to get rid of the stain at home. I tried Virginia Cleaners and my clothes came out crisp and clean! Low prices and great service, will definitely be coming here again! read more

Virginia Cleaners is consistently good. Amazing cleaning services. Very reliable for any cleaning job needed.

I took some of my son's jeans in for alterations. They complained they were "dirty" (they were clean but had some cat fur on them due to cat slept on them). So what? Are they not a "cleaner"? Also, every time I have gone in the service person is very discouraging, can't do this, can't so that. They don't want my business. Fine. read more

Great place with great service! Managed to get the stains out of my favorite pieces. Great prices as well

AMAZING dry cleaning services! I had an extremely important event to go to and my dog completely ruined my dress. Fortunately, Virginia Cleaners was able to get the stains off in time. The people were extremely nice and understanding! I would definitely come again. read more

Probably one the most efficient cleaners that I've been too! Owners were really nice and sweet. Definitely recommend and will be coming again!! read more

This is a great place to get reliable cleaning services for your clothes. They provide responsive customer service and I would recommend this place to friends and family! read more

Great and affordable place for professional dry cleaning! Love supporting mom and pop businesses in the community. Everyone is friendly and prices are very reasonable. Just a short walk from the north side of campus and very accessible for Berkeley students! read more

I brought my brother's suits here to get dry cleaned and the quality of the service was great! He's particular about his suits and he liked it so that's saying a lot. Service was very friendly and fast! Would come back :) read more

Used to be that you would walk in and the owner, a tall man with white hair, would be there and be just as likely as the counter staff to take your items and give you a slip. Turns out that a year or more ago, he sold the business. The new owner apparently installed "green equipment" and has never heard the term "customer service." According to one employee, many of the staff are actually the same people. The same people that used to know a little about customer service. That was the beginning of the end for me. The actual end came in July 2008 when I took a very delicate, hand-beaded, silk crepe wedding dress to be spot cleaned. They were all smiles and oohs and ahhs and said that the wedding dress cleaner person would be in to take a look next Tuesday and that they would give me a call then. I get a call, as expected, but what I didn't expect was this conversation: V Lady: The dress can be cleaned but you will have to come in and sign a notice that you agree to any damage to the dress. Me: Hmm, I don't think that I'm going to sign anything actually. V Lady: The dress is very delicate and it could be damaged, especially the train, from tumbling around in the machine. Me: MACHINE??!! V Lady: Yeah, the cleaning machine. Me: I was pretty clear when I came in last week that the dress had to be hand cleaned and that if you can't clean it that way, then I will take it somewhere else. V: I understand that you are stressed out about your wedding... Me: I am not stressed out about my wedding, I am stressed out about you RUINING MY DRESS. V: So what do you want to do? Me: Can I talk to the manager please? V: I am the manager. Me: Can I talk to the owner? V: She's not available. Me: I want to pick up my dress. I will be there before you close. V: Oh it already went out. Me: What do you mean out? V: The wedding dress cleaners have it now. And I'm supposed to call them back to authorize that they clean it. Me: OK. You need to get the dress back... and tell them NOT TO TOUCH IT. V: After tomorrow, they are on vacation for a month. So you can get the dress back in a month. Me: That's not gonna work. You need to call them and have them FEDEX the dress to you before they go on vacation. I cannot wait a month to get the dress back. V: If they FEDEX, you have to pay for it. Me: No, you will pay for it. V: Maybe we can pay half. Me: You will pay for it. and in my book, they're still paying for it. read more

The only thing I can say is ... don't go there! They ruined two dresses already! The first time, I thought I might not be careful enough to request dry clean, but the second time I did, and this is what happened to my dress. Its white collar got badly stained by the color from the dress. The first time was a black dress with some white stripes. The same thing, the white stripes became greyish. I chose to go there because their location was very convenient for me, and they open for longer hours. Their prices are always on the higher side, but I was willing to pay for it for the convenience. But not any more. It's too high a price to get my two favorite dresses ruined! read more

Virginia Cleaners - Dry Cleaning Near Me - Berkeley, California

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I stopped going to Virginia Cleaners today. I started going when we got back from Oaxaca in 2005. I had a job in the city and it was relatively easy to swing by and park in front after having stopped at the Cheeseboard bakery for cherry corn scone and coffee. Most of the people who work here are very nice and customer-oriented. It's a bit different in the afternoon, but the morning is bustling and smooth. There are two main issues: 1) it is expensive, 2) they are very rough on clothes. Now, I can handle expense when it means that I'm taken care of. It's when I pay high prices to destroy my clothing that causes me some problems. Here is a list of the clothes that have been affected by Virginia Cleaners. 12 shirts - developed small, un-mendable holes in the sleeves. All in the same spot. 1 shirt - bleach washed out color in collar. 2 linen shirts - roughed up to the point of holes forming in the collar. I just went a couple of rounds with the management over the 12 shirts with holes. It's a bit awkward since the holes are small, but the fact is they are going to grow; several already have. The bottom line is that I came up with a value for replacement and was told over the phone that I could get the full value I requested if they were to keep the shirts, or I could get half back and keep the shirts. Since I truly felt the shirts were trashed, I said, "Okay, send me the money and keep the shirts." They agreed. That was a week ago. Today I get a response to the letter I sent with a new determination of the value--no mention of the original agreement we had on the phone--that was about half. This new value came after a round of "research". Well, I hadn't had any coffee yet when I got the letter. It nearly burst into flame in my hand. So I went to see the owner/manager(?). Short version is that I was able to sneak in an espresso at Guerilla Cafe first. That was good for all concerned. The best offer I could get at the counter was even less than they offered in the letter. He really wanted to give me back those shirts! (Full disclosure: the shirts were cleaned for free.) And then he pressed me to keep coming back. I had been poring over Yelp for some time to find an alternative. I ended up at Sam's down the street before getting another espresso at Peet's on Shattuck. Virginia Cleaners Summary: too expensive. Too rough on clothes. Not easy to get replacements for things that are destroyed (in degrees). Nice staff (very nice) and the manager was a decent guy. I can't trust this place to return my clothes to me safely. read more

Pluses: they do a GREAT job on your clothes. This is the best dry cleaners I've ever taken my clothes to. Virginia Cleaners really pays attention to detail. Really. Plus they have "drive through" parking which is very convenient. Minuses: they are more expensive than most cleaners (but, they do a great job, so you get what you pay for). They also charge extra if you need a "rush". Also, they have inconvenient hours for the normal working person - Monday through Friday 8:00 a.m. to 6:00 p.m. Uh, when am I supposed to drop off/pick up my clothes? I highly recommend this place to anyone if you're willing to shell out a little extra $$$ for your cleaning. read more

My go-to place for dry cleaners when in the Berkeley area. Customer service is always great and they deliver nice and crisp clothes by the agreed upon date. I've had a few times I needed a rush order and they always came through! Considering the quality of their dry-cleaning and overall customer service, I highly recommend you give them a try! read more