I have been going to Dr Simon for about 9 years. I had an awful deep cleaning experience with another dentist after Dr Simon left his previous office. So I looked him (Dr Simon) up and followed him to VCAD. VCAD has gained my trust, I only have good things to say. The dental hygienists have never been rough or given me pain. They offer local or gas anesthesia if you have very sensitive teeth. On my visit yeterday, Aislin did a wonderful job with my cleaning and explaining the status of my teeth. Need more, flossin...of course... Dr Bilajl (new) did my exam and NO CAVITIES!..She was great also! Since I don't have dental insurance, I pay out pocket. I thought $150 was reasonable for clean, x-rays and exam. The office is tucked in a back corner in a commercial plaza. Plenty of parking. If you are looking for a dentist in the Midlothian, Chesterfield, Richmond area, give the stellar staff at VCAD a shot. read more

Virginia Center for Advanced Dentistry - Cosmetic Dentists Near Me - Midlothian, Virginia

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Avoid This Dental Office at All Costs I'm writing this to warn others before they go through the nightmare I experienced. I trusted this practice because my daughter recommended it, and I regret not doing my own research. From the start, there were red flags, but I pushed forward anyway because their billing department was surprisingly efficient and had everything pre-approved. The dentist, Dr. Alexander, also had much more availability than others, which should've been a major warning sign in itself. Unfortunately, this turned out to be one of the worst decisions of my life. Dr. Alexander Simon, (or vice versa he has 2 first names) without a doubt, the most careless, heavy-handed, and clumsy dentist I have ever encountered. Despite having a good support staff, it's clear he's a micromanager who insists on doing everything himself -- even routine cleanings, which were the roughest and most uncomfortable I've ever experienced. He overbooks appointments, rushing back and forth between patients with little care or focus. I learned later that this is because when he's not here, he practices dentistry in India, squeezing in as many appointments as possible before leaving. During my implant process, I felt more like a test subject than a patient. He was abrasive and dismissive throughout the procedure, even laughing while I gagged and choked on water he flooded my mouth with. I was in visible discomfort, and rather than showing concern, he found it amusing. He repeatedly pressed metal tools against my lips with no delicacy or consideration. Once the anesthesia wore off, I was in excruciating pain that lasted far longer than normal. I later discovered that he had gashed my gumline, making it extremely painful to eat or even drink water. When I brought this up to him, he laughed again--like my pain was some sort of joke. I even asked if he'd like me to try it on him so he could understand how it felt. Despite the trauma, I continued with the implant procedure because I had already paid and assumed it was too late to change providers. About a year later, the implant started coming loose and causing severe pain. I didn't want to go back, but most dentists wouldn't see another doctor's implant patient, so I felt stuck. When I returned, Dr. Alexander Simon refused to take any responsibility. He blamed my pain on teeth grinding--something no other provider has ever diagnosed me with. I reminded him that he had gashed my gums previously and insisted he shouldn't bill my insurance again for a problem he likely caused. He casually offered to "work something out," as if that could undo the damage he'd already done. I didn't care if he offered to fix it for free--I wouldn't trust him with my mouth ever again. What's worse is that I later filed a complaint with the dental licensing board, only to find that someone else had experienced *the exact same issue*--a gashed gumline caused by this same man. It's unbelievable and infuriating. Now, because of Dr. Alexander's negligence, I need gum grafts and a completely new implant. My insurance won't cover it because they already paid once. Meanwhile, he had the audacity to bill my insurance again just for seeing me--even after everything. I'm furious, heartbroken, and honestly traumatized. I truly hope this man loses his license. No one deserves to experience this kind of incompetence and disregard for patient welfare. Please don't make the same mistake I did. Do your own research, listen to your instincts, and stay far away from this practice. read more

I have been a patient of Dr. Simon since 2021. As someone who has historically "dentist hopped" due to unpleasant experiences, I have enjoyed my experiences with Dr. Simon and his staff greatly. He ties for first place in my top 2 dentists ever. The staff is always friendly, compassionate and thorough. Having a great dental team ensures that I keep faithful to regular 6-month checkups. I cannot recommend this practice more! read more

I have had an unpleasant experience with this office. They forget appointments, schedule appointment times wrong, and cancel appointments. We have not been able to complete the dental work needed going on 8 months now. The actual dentist is great and does great work - when you can get to him. Seems like they need a new receptionist. I drive an hour and half away, so correct appointment times matter. read more

Dentist very knowledgeable. Very pleasent. Good work dental work and care given. I definitely recommend Dr. Alexander Simon.

Very professional but at the same time friendly. Thorough and thoughtful are words that come to mind. We have interacted with several members of the staff and they all embody these traits. read more

This dental practice always goes the extra mile to help a patient. A few years ago I needed urgent dental work done, and it needed to be done before my insurance went away. This dentist made a special effort to get me in while I still had insurance. I also believe I can trust them to suggest dental work because I really need it, not just for the sake of doing it. read more

Love dr Simon very detailed and takes care of my teeth

They did an amazing job on my teeth and noticed a tiny cavity and recommended I fill it, they had the office manager come in and talk about the prices with me to ensure that I know how much I'd be paying and then got started and finished within a few minutes! i highly recommend this dental office read more

If you have Dentaquest and are over 18, AVOID AT ALL COSTS. They will lie and tell you the work is covered, do half of the work, and then say that the insurance came back with a denial. It happened to me and is costing me close to $3,000 to fix what they started to my mouth. DO NOT USE! read more

Dr. Simon and his office staff provide exceptionally personalized service. From check-in to situation room (if you will) - It's service that exceed customer service standards. Your dental experience is meant by Dr. Simon's expertise and genuine concern for his patient overall comfort and health. read more