I am so happy to have this office close to where live. The…read moreentire staff who treated me was super nice and professional, and the dentist told me that work recommended by another dentist in the area was not needed, and I appreciated his honesty. This is a great place to get all your dental work done. If you're looking for a dentist, give them a try.

I've been a VA family dentistry patient for close to 20 years and 3 or 4 different locations…read more I can safely say I don't hate going to the dentist. Everyone that works here so pleasant and kind. They never try and upsell me on teeth whitening or retainers. They just care about you and your teeth. They are SUPER busy but if you need an appointment they do get cancellations pretty frequently so they can probably squeeze you in.

Dr. Patel has been an incredible dentist to my family for several years now. She's great with my…read moredaughter and her front office is awesome and super friendly. If you're looking for a welcoming dentist office that can treat the entire family, they are your best option in Short Pump.

Dr. Patel and all of the staff here are so kind and welcoming. I, like most people, dread going to…read morethe dentist but this team truly makes everything so easy and relaxing. Every time I come, they ask me about my job and what's going on in my life (I don't know how they remember all this because I barely remember myself lol). My appointments never feel rushed or impersonal. I highly recommend Village Family Dentistry!!

Receptionist told my wife they had bent over backward for us(new patient) because we had to cancel…read morean appointment. Then went on to say she was cancelling an appointment for Monday. Inexcusably rude I would have cussed her out but instead we are taking our business elsewhere. Dr. Tse was the dentist we were to see. F-all of them.

had a horrible experience with Kelly the front desk worker who was unprofessional and truly rude…read more asked if we could receive a call back from the dentist and she said "probably not". Would not recommend to anyone needing dental care.

While going to the dentist is never on anyone's bucket list, I never dread visiting this practice…read more Everyone here is a ray of sunshine. The lovely ladies at the front desk always greet me with a smile and are always accommodating when it comes to those pesky insurance questions. Over the last twenty-plus years I've seen several hygienists and have no complaints about any of them. All were/are good about insuring my comfort level during my routine cleanings and explaining the next steps rather than just barking, "Open. Close. Open. Close." I did have two minor surgeries with Indrani as my Dental Assistant. There aren't enough words to express what a beautiful, caring person she is and how she made sure I knew everything the dentist was going to do. Speaking of dentists, Dr. Haueis and Dr. C are both tier one doctors and people. Their energy is reflected in the vibe throughout the office. I was scheduled for a procedure with Dr. Haueis and the timing would help me use up my FSA funds. Unfortunately, he was called out of the office for a personal emergency and my appointment had to be cancelled. When the staff realized my circumstances, Dr. C fit me in the same day and I didn't lose my funds. This was the epitome of caring for the patient. I would have no qualms about recommending these fine folks to anyone, even if it meant I had to wait a little longer for an appointment!

Dental services here are amazing. Superb staff and Hygienist Johna is nothing short of SUPURBread more

I have been trying since Monday Jan 5th to talk to someone in the Short Pump office with no…read moresuccess. I have called and left several messages with no return phone call or text messages. Want to make an appointment for teeth cleaning for my husband and to request copies of my x-rays to hand carry to my oral surgery appointment on Jan 14th. My very first appointment was professional and pleasant. Very disappointed.

To tell the tooth, I thought River Run couldn't get any better, but I was wrong! I love this…read morelocation in Short Pump so much more than the Richmond, Shrader Road office! I definitely will "root" for this dental practice! It's in an office building behind the Lidl, on the 2nd floor. The patient lounge is just as aesthetically pleasing as their sister office. Cool hues, relaxing seating and a generous beverage/snack bar. I was ushered in and went through the standard Covid protocols before being led back to see my "new to me" dental hygienist. Let me just rave about Christine... she's not only gentle and professional, but she's charming and personable as well! A winning combo to set even the most trepidatious patient at ease. She offered their extensive comfort menu, I declined as I weirdly love going to the dentist and getting my teeth cleaned!! I actually look forward to it! Christine was awesome and we spoke like we were fast friends. I "crown" her Queen Hygienist! I had a small pinpoint cavity which needed to be filled and Dr. Wheeler graciously fit in to her busy schedule. Although I had to wait a bit (my choice), I didn't mind because it saved me from making a second trip. So convenient as I didn't want to make another appointment during to Covid. Dr. Wheeler hummed as she quickly filled my cavity and the only uncomfortable part of the process was the rubber dam they use for safety protocol. I've referred many family and friends to River Run, they even give you a referral reward! Their attention to detail is not acci-dental, no, they prepare their patients for excellent care! River Run deserves a "plaque" for their customer service!!

Dr. Mueller has been my family dentist for over two decades and I have (and will continue to) refer…read morehim to anyone looking for a dentist. He always takes his time to explain (in detail) any treatments and/or procedures necessary. Additionally, Dr. Mueller's patients know that he will be there for them should anything happen after hours. For me, personally...knowing that my dentist cares means everything. If you're looking for a dentist who really cares about his patients, look no further...

Dr. Mueller has been my dentist for over five years, even after I moved 35 minutes away three years…read moreago. I trust him, and he is an excellent dentist. He is a meticulous, he uses the latest technologies to be sure of his work, and he handles any surprise issues as soon as he can. His staff is always friendly and efficient, too.

I have a foreign exchange student in my care. Sadly, she developed an abscess and needed a root…read morecanal. The entire staff was so welcoming to her, easing her nerves a little. Dr. Murchie was so kind and patient with her, forever grateful. Thank you all!

I recently went to Goochland dentistry and saw Dr. Gillespie. I had to have some extensive work…read moredone and she and her assistant were amazing. They didn't leave my side for two hours! The technology was also extremely helpful and I can honestly say I am not as afraid to get dental work done anymore! The staff is also amazing and you just feel really safe and taken care of!

Hand's down one of the best dental/medical groups we have encountered. They got the approval of a…read morefamous Orthodontist Dr. Neal Kravitz who we met out of town and raved about James River Orthodontist. We couldn't be happier! Cost, professionalism, care and staff. After two and a half years to use the big day, my daughter's braces are off

I chose to visit after seeing a friend/employee share a promotion on social media. I came for an…read moreInvisalign consult and was so impressed at the chairside care and friendliness of all the staff from the moment walking in, xrays, billing, consultation, and follow-up. The office is modern and vibrant, the staff are so kind and empathetic, and the location is convenient. Highly recommend scheduling a consult and experiencing top level care!

LOVE this pediatric dentist. I tell every parent of little to see Dr Jeff…read more My kiddos been coming since they got their first teeth and we're working up to sitting in the chair and using the spinning toothbrush. Dr Jeff and his staff make it so so welcoming for little kids.

Poor. Left my daughter's braces on for way too long causing PERMANENT damage to her teeth. We now…read moremust take him to court because of his acute negligence.

Love this dental practice. Every team member is highly skilled, professional and super nice. Dr…read more Neal is an excellent dentist. Always well cared for!

I grew up back when dentists were to be feared. And if I'm being honest I was super reluctant to go…read moreto the dentist and for years and years I just didn't go. But, when my kids needed to go to the dentist we were fortunate enough to try Dr Neal and the kids loved him! After watching the kids grow up going to Dr Neal, I finally took my own turn in the seat and it was a night and day difference for me compared to what I had experienced when I was younger. Now I'm happy to say that my teeth and gums are in good health and my teeth are even straight now! I honestly enjoy going to the dentist now, something I would have never thought I'd say. Thank you Dr Neal and everyone there for helping me with my oral health!!!