I am so grateful I found this practice . I moved from California and have been a patient now for…read moreabout a year and a half dr gray is amazing I don't think I've ever been to a dentist and had no pain from beginning to end. The staff are very pleasant. Madison is great. They're very cooperative and accommodating with billing but most importantly as an immuno compromised patient they take great care to protect my safety and make sure that I am comfortable and safe so I'm very grateful for the excellent care that I've been receiving so far and I'm sure it will continue.

Yesterday, my wife and I had our first visits at this friendly, well-run facility. Sam greeted me…read moreand guided me through the on-line forms, helping me with a part that she knew from experience would be tricky. Our hygienist Katelyn was thorough, professional, and friendly and had a great deal of feedback and information. Dr. Booth was warm and knowledgeable and took her time answering my questions. We are happy to have found such a wonderful place for dental care!

Good staff, great dentist. I recommend him and his staff. I feel confident that I'm getting the…read morebest care.

Doc Biggers has always been there to fix this old cowboy up. Doc and his staff are a blessing to…read morethe community. He is running around on some new fangled velocipede but still runs the show.

Always phenomenal care and an amazing staff!! I have recommended so many friends and family to go…read moresee Dr. Elias. It's just a great way to get your teeth taken care of by a completely professional staff that make you feel like family while you're there.

I've been going to Dr. Elias for 23 years, and I couldn't imagine going anywhere else. The staff…read morefeels like family and I always look forward to going. My husband was scared of the dentist growing up and into adulthood, until I introduced him to Dr. Elias. He and the hygienists are all so gentle and make sure we are always comfortable. I look forward to bringing my future children to Dr. Elias one day and I'm so thankful he has made my family's dental care so easy!

Reviewing a dentist office has to be top tier mid 30s behavior BUT I do love Dr Vacca's office!…read morePrior to coming here, I've had so many bad dentist office experiences, but it's been night and day (probably why I am still using them almost 10 years in and drive an hour first thing in the morning to have my mouth violated twice a year). Shalonda has been my dental hygenist for the last while and she is so, so sweet and pleasant to see. The dental hygenists here are very gentle and will make adjustments if needed for any particularities. The team is top tier and both Dr. Vacca's are so kind.

I cannot recommend this practice highly enough. Both father and son are exceptional and caring…read moredentists. I had a Saturday emergency and I actually was able to reach someone who took the time to discuss whether or I needed emergency care. When it was determined I didn't, they fit me in right away and every member of that staff knew why I was there and made me feel super comfortable. From the front desk, to the hygienists, dental assistants, and the dentists themselves, I give as many stars as possible.

I was a patient of Dr Hoover at her previous location and followed her to her new practice. Very…read morepersonable, professional, and competent. Her team is fabulous. I highly recommend her for anyone searching for dental services.

From the owner: Dr. Amanda Hoover grew up in the quaint community of Gloucester, VA She earned her undergraduate…read moredegree in Biology from Virginia Tech and continued her education at Virginia Commonwealth University School of Dentistry.

We've been coming here for years and honestly we have no complaints. My whole family comes here,…read morekids included. Dr. Doss is great, she's attentive, never makes you feel rushed, and actually takes time to explain what's going on. If something comes up and you need to get in quick, they work with you on that too. The staff is great as well, they are all very helpful and overall just kind, sometimes that is hard to come by. Honestly if you're looking for a dentist for your whole family, this is the place, it is nice they have several locations but this location is our favorite.

After 20+ yrs of being a patient at VA dentistry today I quit their practice. Seems as if office…read morestaff when you call to cancel an appointment decides to cancel not just that one but another for 2/26/2026. I only asked to cancel an appt for 10/14/2025. So when I showed up today as it was on my calendar I was informed that I didn't have an appt. Took time to rearrange my day for this appointment. Walked out seething . Called asked for office manager who did call me back who tried to explain and twist it like I canceled my appointment... didn't feel like I was given a true apology. This wasn't my 1st time with appointment issues. I suppose when your business is so large and have numerous locations and long waits for appointments that quality of customer service goes down the drain. Customer loyalty too isn't important either. Well I won't be recommending you anymore in the future if anyone asks me for a dental group. You can say what you want but trying to be a spin doctor and lay blame on the customer when your staff assumes to cancel future standing appointments without asking and confirming is INEXCUSABLE!!!

WARNING! This could have been so simple. Started out well but quickly turned rude and…read moreunprofessional. Finance dept quoted me and I repeated the info and wrote it down because my reading glasses broke. Got home and printout did not come close to matching the numbers quoted. Then...the "emergency on call " number? Dr O answered/promised to return my call within an hour and didn't bother. Apparently her time must be more precious than mine. Horrible experiences. Zero empathy here. Liars and cheats. I found out the hard way. I should have paid attention to the other reviews. FOLLOWUP: Went in to get my copies to go elsewhere (lied to about this as well) -everything was going well at the ft desk..until Dr O decides to OPENLY CONFRONT ME ***AT THE FRONT DESK*** in front of employees! WHAT "PROFESSIONAL" DOES THIS?! And the "customer service" numbers that says to please contact them? I did. Twice. They are apparently there to say and do absolutely nothing. How bad can it be? It's really worse than horrible!!!

The professionals do great work. When it comes to billing and claims management they are horrible…read more I have been calling them monthly sometimes twice a month since August. I keep being told that my claim has been mailed.Well today I was told that it was mailed on 11/24. I requested to speak to a billing supervisor they would not speak to me. Told me that I will get a call back...but understand that is is Friday. Yes, 10:00 a.m. on a Friday morning. They expect payment before the visit is started, before your insurance company is even contacted about your planned service. Then they push care credit on you for the full service amount before insurance pays anything. If you go here be prepared to pay all expenses up front and good luck on getting it refunded.

If this business is interested in a public perception of valuing patients and providing good care,…read moreDO BETTER. In booking the appointment for urgent dental care, I confirmed with the scheduler that the practice takes my insurance (high level federal employee dental coverage). I was informed when I arrived for my appointment that they do not take my insurance and was asked to self-pay instead. I canceled the appointment on the spot. Problematic on several levels: 1. Waste of 2 weeks to address an urgent dental need when another practice could have been found. 2. The possibility that treatment will now cost more because of further delay. 3. I had to ask the business manager *not* be charged for the scheduled visit. 4. The business manager, who was nice and listened, seemed surprised at my experience because "the practice takes very few forms of insurance". Nice. 5. Taking time off from work unnecessarily. In a climate of the corporatization of health care-- not a good look if the goal is to convince the public that the business cares about the community it "serves".

Dr. Drew Ferguson is AMAZING. I've had 2 surgeries with him, one removing a large number of teeth…read more(17 extractions in one day!!) just recently. I had an issue during my recovery and he was able to see me the VERY next day. He explains everything in a way easy to understand, and matches his explanations to your level of medical knowledge. He wasn't incredibly familiar with a genetic condition in my family SO HE LOOKED IT UP. At my second consult, you could tell that he had actually reviewed my chart from my previous surgery before the appointment because he referred back to a few things that because of my genetic issue would need to be adjusted with the sedation. That a doctor would pay that much attention to/for me was amazing. He's got a great bedside manner, smiling/laughing/joking and REALLY put me at ease. He also understands that deep fear of dentists some people have, and works hard to put you at ease. His entire staff is phenomenal!