I was horrified and lost faith in humanity after a recent experience that my family and I had with this company.
I contacted VA Building & Remodeling recently regarding a renovation and addition to my parents house to make it accessible for my little sister, who became paralyzed several months ago.
Shane and Karen came over to take a look at the house in April, and we had a good conversation although there was a pronounced lack of focus. We discussed building an approximately 100 sq ft addition to the house that could be used specially for my sister and her son since she is currently sleeping in the dining room, and remodeling the bathroom next to it to accommodate a wheelchair. There was some damage to the roof as well that had to be repaired. For these issues, they quoted an absurd price of $150,000.
Since we desperately need the work done, we discussed the project further. Shane balked when we discussed a payment arrangement since the estimate came in 50% over the budget we had discussed, and he had been aware of.
When we came to an impasse for funding the addition, we briefly discussed proceeding with just the roof, bathroom and hallway remodel. When I mentioned our original budget, Shane told me, verbatim, that the $100,000 project "wasn't worth it" for him because he was "having a banner year". The project, as a reminder, was to make my parents house-- both on social security-- more accessible for my paraplegic little sister and her four year old son.
On principles of ethics and basic humanity, I would avoid this company at all costs. I understand they're not running a charity, but to be so dismissive, inflexible and inhumane as Shane treated this project and my family is inexcusable. If you're as outraged as I was about this situation, show them the only place it seems to matter-- their company checking account, and take your business elsewhere. read more