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VIP Tires & Service

2.0 (1 review)
Closed • 7:30 am - 5:30 pm
Updated 1 month ago

Services - VIP Tires & Service

Auto diagnosis or inspection

Auto maintenance

Auto fluids and filters maintenance

21 More Services

Fuel system cleaning

Oil changes

Auto wheel alignment

Auto repairs

Auto battery or electrical system repair

Auto brake repair

Auto engine repair

Auto exhaust repair

Auto HVAC repair

Auto light repair

Auto steering and suspension repair

Auto transmission repair

Auto wheel and tire repair

Routine automotive maintenance

Transmission leak inspection

Tire balancing

Tire installation

Tire repair

Tire rotation

Tire Pressure Monitoring System repair

Wheel alignment

VIP Tires & Service Photos

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2 years ago

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Colleen C.

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Ken Jones Tires - (l-r)  Brian, Darren, Steve and Jerry

Ken Jones Tires

(1 review)

We live in snowy New England, and during our most recent snow storm, our snowblower's 2 tires, fell…read moreoff the rims. The timing couldn't be worst! It was obvious to me that whoever assembled our relatively new snowblower, failed to seal the tires correctly onto the rims. I called around to a few local tires places and I was told by most of them that they would be unable to mount the tires today and they could have them ready by tomorrow. I needed to find someone who could help me today....I had to deal with the snow soon since we are a retail operation. I was referred to Ken Jones Tires by a friendly salesman at Tire Warehouse on Grove Street. Not only did Ken Tires mount the tires on the rims while we waited, they didn't charge us for the small repair. I was blown away!! I wasn't expecting to get this free of charge and I would have been just as happy with the service I received had they charged us the $20 or so to mount the tires. Customer service is a lost art and most retailers don't place any focus on it. If you are in the market for tires and value customer service, give Ken Jones Tires a call or stop by their store on Chandler Street. -Tuckerman Hal / Massachusetts Symphony Orchestra (Operations Staff)

From the owner: We are a the experts in the Farm, Industrial and Specialty Tire and Tire Chain markets since 1939…read more Authorized distributor of Carlisle, Goodyear, Titan, Firestone brands as well as many import brands. Foam Fill Tire Flat-proofing We ship nationwide. www.kenjones.com

Town Fair Tire - The lugnuts they didn't tighten!

Town Fair Tire

(152 reviews)

Unless you're looking for negligence, poor customer service, and a serious safety risk, do not go…read morehere. I spent over $1,000 on tires, rims, and a warranty. After they told me the car was ready and safe to drive, I left with my son and headed toward the highway. Almost immediately, the car began making loud noises and shaking. I called the shop and was told to return. They took my keys and came back two minutes later. There is no way they properly inspected anything in that amount of time. I specifically asked if the car was safe, explaining that I was about to drive on the highway with my child. I was repeatedly assured that everything was "good to go." The employee I dealt with was named Taj. I got back on the highway, and the shaking became significantly worse. I called again -- on speaker while driving -- and told them it did not feel safe. I was told it was okay to continue driving. I trusted my instincts, began pulling over, and thankfully did -- because as soon as I reached the breakdown lane, my car collapsed to the ground. They then told me to call a tow truck because they were about to close. I was stranded with my son, my phone nearly dead, and in a situation that never should have happened. When the tow truck arrived, the driver picked four lug nuts off the ground and handed them to me. He said if I hadn't pulled over when I did, the outcome could have been much worse given highway speeds. Their first excuse was that the lug nuts were the wrong size. Later, when I returned to the shop, Taj admitted there were "too many hands in the pot" and no one tightened the bolts. That means the car was never properly checked -- even after I brought it back a second time. Now I'm dealing with tire issues, and they made it clear they did not want to service me. I didn't want their service anyway and went elsewhere. The fact that they had the audacity to take that attitude after putting my child and me in danger is unbelievable. This was completely unacceptable and could have ended in a serious accident. Do not go here.

Ad was pay for 2 tires mounted/balanced and a free frontend alignment…read more 2 tires were put on my Ford Taurus. TF advisor called me to the counter to pay, said my car could not be aligned with out the large adjustment screws loosened for them, then return to Town Fair for the alignment work. (I am going to drive with the adjustements for steering loosened???) I was furious and told this idiot. They still charged for the 2 tires and mounting/balancing. I now know I could have contested the charge with my credit Card company but only learned this too late to get a reversal of the tire cost. Never again at any Town Fair Tire store will EVER have ANY work done!!!!! This advisor has destroyed the Town Fair Tire Brand!

VIP Tires & Service - autorepair - Updated May 2026

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