I am sharing my experience because I believe customers deserve to know what happened during my…read morevisit. When I first arrived at the salon, I immediately felt uncomfortable. The owner did not greet me or acknowledge me, but I noticed a completely different attitude when other customers entered. Unfortunately, the service I received from the employee who performed my pedicure was even more concerning. The employee was extremely rough throughout the entire service. She handled my feet aggressively, including repeatedly moving my feet roughly in and out of the basin. The service was painful and uncomfortable. The way she treated me made me feel like I was not being respected as a customer. During the appointment, I noticed employees looking at me and speaking amongst themselves while looking in my direction, which made me feel even more uncomfortable. The entire experience felt unprofessional and lacked basic kindness and customer care. What was most upsetting was that the owner was aware of what was happening but did not step in. She was informed about the situation, yet she continued working as if nothing happened. There was no immediate apology, no attempt to check on me, and no concern shown for the fact that I was being treated roughly. After leaving the salon, I realized how much pain I was in. I walked into the salon normally and walked out struggling to walk. I am now dealing with pain that has affected my ability to do everyday things, including working, exercising, and standing for long periods. I am also concerned about the cuts/open areas on my feet and the possibility of complications. I called the salon afterward because I wanted an explanation for how this situation was handled. The owner told me the workers apologized, but my concern was that she personally witnessed what happened and did not step in or acknowledge it at the time. It took me calling and expressing how hurt and disappointed I was before receiving an apology. When I returned to receive my refund, I felt dismissed. While I was explaining how much pain I was in and how this experience affected me, the owner's reaction came across as if the situation was not serious. I was also told that the pumice stone used during the service could cause damage, especially for new customers. However, I have been receiving pedicures for years and have never experienced anything like this. A customer should not leave a salon in pain because a service was performed too aggressively. A salon service should be relaxing and safe. Customers should never feel mistreated, uncomfortable, or leave injured after paying for a service. This was one of the most upsetting customer service experiences I have ever had. I hope this review helps others make an informed decision before booking an appointment.

The best nail salon I have ever been, I've been coming for months now, and all I can say is book…read moreyour next appointment here! The environment is amazing and the quality of the nails is out of this world! Mind you I pick hard designs and they exceed my expectations every time!

Kim and John are the best! Been going there for years.....excellent work, clean and reasonable…read moretoo!! Super nice and friendly!!! Recommend Nails 4 U HAUPPAUGE ANYTIME!!!

I have been going to Nails 4 U for 17 years, and highly recommend them. Kim and John are amazing…read more... I am always happy with my nails and waxing, and they have always been extremely kind and friendly. 5 stars for sure!

Found the nail salon close to my hotel. Was in town for business. Great quality job and super…read morefriendly! I had an acrylic fill with gel polish, and a toenail polish change. I couldn't be more pleased with my fills and polish! Looks fantastic! Price is spot on! Highly recommend!

Just went here for the first time this weekend. I got a spa pedicure, and it was very affordable…read more Not only was it affordable, but it was a full spa experience. They really made sure to do a great job. I will definitely be returning.

First time coming here but definitely not my last! Such a great experience! They took their time…read moreand really paid attention to detail when it came to cuticle cut, massage,etc. it didn't feel rushed at all & the price was so good!!!

They did such an amazing job. Vivian did my nails and wow she is amazing. Karen is such a beautiful…read moresoul and so kind. She's super patient and you can tell they all really care about their customers. I had an amazing first experience and this will be my new local go to nail salon

They did their best to accommodate me and did a great job with my nails. My gel manicure lasted 3…read moreweeks and they guaranteed to fix my nails if chipped within 2 weeks of getting them done which is nice. The place is very clean. They provide you with your own nail files for $5 which you bring with you every time. Not to mention the place is super cute and girly.

The name says it all! The owner Peggy is fantastic. She listens to what I want and makes great…read moresuggestions. The boutique salon is so welcoming, relaxing and everywhere you look you see PRETTY. My nails came out amazing and she had me in and out in no time.

I'm very disappointed with my experience at this nail salon. I only wanted a simple white French…read moredesign, and I already had my nails painted. I was only asking for the French design, nothing more. When I asked about the price, I was told they couldn't do it, and the response was given with a very unpleasant attitude. I understand if a salon doesn't offer a certain service, but there is no reason to make a customer feel uncomfortable or unwelcome for simply asking. It's not just about being told "no"; it's about the way I was treated. Customer service and a respectful attitude matter, and unfortunately, I did not receive that here. I will not be returning.

It was my second time going and it was great! Staff is friendly and my nails turned out great.read more

I stopped at La Véna to get my nails done while I was in New York over the weekend, since I didn't…read morehave enough time to get them done for a wedding before heading out of town. I've driven by here a few times so I figured why not give it a shot. A decision I did not regret! I went with the lavender CBD pedicure ($68) and it came with a 20 minute leg massage (that was the winner for me). This was one of the most relaxing pedicures I think I've ever had. Already know I'll be back for this next time I visit. I also got a gel manicure ($35) which came out wonderful. The vibe was chic, everything was clean and the staff was sweet. I highly recommend if you're looking for a nail salon in Smithtown!

Wonderful nail salon. I made an appointment because I've seen them very busy before. I got a…read morespecial pedicure for $58 and it came with a 15 minute foot massage, hot stone, paraffin and even a lip or eyebrow wax!!! Totally worth it!! I took my daughter along and she got a manicure/pedicure and they were so kind to her. Put sparkles on her nails and a little flower too... totally recommend this nail salon. Very clean and nice. Sue and Tina were great!

I wanted to like this place, especially since I called to make an actual appointment and explained…read morethat I was a new customer who selected them based on seeing so many great reviews on Yelp. But...unfortunately, they were incredibly sloppy with their powder manicure. I showed them a photo of a design I wanted (mentioned this when making the appointment as well), and when I got there they gave me all confidence they could do it but I could see on the tech's face that she had no idea how to even begin. What I showed them was a very simple Mickey Mouse design (this was after showing them several others and then saying they couldn't do it). What I ended up recording was as something that looked like two cherries hanging off a vine. Keep in mind this for a trip to Disney, so... I will say that their pedicure was great-it included hot stones which I love and the massage was also really good. But, that came at a crazy price. The polish application for the pedicure was also sloppy, when I asked for a simple French. All in all, I left there spending $130, which even by Long Island pricing standards is ridiculous. Regardless of the shotty work, I still remained polite and gracious while voicing my concerns along the way in a nice way because I knew there was a huge language barrier that didn't help matters. I still tipped my tech well because after all she did perform a service, but I know I will not be returning here nor recommending them.

Been going here for years stopped awhile back just because I wanted my nails to breathe. When I…read morewent back I started going to Emily she is super sweet, gentle, and caring. She will do any design exactly how you show it to her! Place is always crowded so definitely recommend going during the week if you can I'm making an appointment!