Very expensive however the individual I spoke with continued to talk about how the new president…read morewould take care of things. Not interested in talking politics with a business

My wife and I had a recent trip to Niagra Falls and we used a Touch of Class for our ride from the…read moreairport to the Hotel. I emailed them to get a quote and it came back very quickly. John who contacted me back was extremely professional. He went over Covid protocols for going into Canada and back to the US. Even gave us good times for pickup to make it back to the airport on time. We did find out the two days before the trip that passports were not up to date. Contacted John and he made all the changes for us. Now for the night of the flight into Buffalo. The plane got delayed into Buffalo by about 60 min, so we are now a little after 11 PM to land. We get to the baggage claim area and meet John (not sure if it was the same John as on email). He was amazing and friendly. We waited for our bags, and it appears that one of our bags did not make it with us. John patiently waited with us while we went and filed paperwork with the airline. John still made the night special for us even with all the problems. John got us into the limo and the ride was amazing, he even offered to stop and get us something to eat because everything was closed nearby. The pick-up from the hotel was perfect too. John picked us up in the SUV for the return trip. The car was still amazing and the drive was smooth. Had a great talk with John and he was able to talk about all the history of the area. Not being from there it was extremely interesting. This was an anniversary trip for my wife and me, and we felt like VIPs the whole time. I could not have asked for a better experience. Thank you all for helping make this great, and for anyone reading this review please know that A Touch of Class will take care of you.

Normally I do not bother writing reviews. I just use the service and go about my business, But this…read moreexperience was somewhat different. I recently had a flight leaving from Toronto Pearson International Airport, which is an extremely busy and confusing place at the best of times. I have little regard or respect for taxi services. I have found very few of their drivers to be what I would call safe drivers. In fact, I had recently used one and regretted every minute of the ride, and ended up telling the driver to slow down, because he was making dangerous lane changes at high speeds during, passing traffic in the rain, on the expressway at night! I was glad I made it home safe and equally glad to see the last of them too! It was for that very reason I decided to try a limo service for the first time. I was both pleasantly surprised and impressed with the service that I received and with the reasonable rates. The rates were all explained to me prior to booking, including taxes and airport authority surcharges. My Speedy Limo Service driver was punctual, courteous and drove professionally. My ride to the airport was smooth and comfortable in a very clean new limo. The driver knew exactly where my airline was. I would not hesitate to recommend their service to any one or to use them again.

Well-appointed and clean car. Our driver Sam was great: punctual, knowledgeable, courteous,…read morehelpful and an excellent driver. I would use this service again.

Gayle and I had a nice ride from Pearson Airport (YYZ) to the Toronto Hilton (Financial District)…read more Our guy wasn't particularly chatty, but he did do the "basics" very well: - Loaded and Unloaded Our Luggage Luggage - Provided a Clean and Comfortable Taxi - Safely Drove us to Our Destination - Took the Most Direct Route Which Resulted in a Reasonable Fare

will charge your credit card multiple times if you try to change a pick up time or cancel. driver…read moretold my wife her card was declined then they charged both her card and mine. fraud.

This is a free airport mini bus that goes between Fairmount Royal York and Billy Bishop Airport. It…read moreruns approximately every 15 mins. The pickup location at Royal York is on the east side of York St, just north of Front St. The mini bus has luggage racks. The service is courteous. There is free WiFi. The bus is wheelchair accessible via the front door. There are no washrooms. Review 2024-045

Had the best experience EVER with this company. John was an amazing chauffeur, and made the night…read moreeven better. We were on the 20 person limo bus, and had the time. I will 100% be using this company in the future, and I will recommend this company, especially John, to everyone. He even decorated the bus for my birthday. Thank you John and 716 Limo!

My experience with the customer service is similar to some of the reviews below about the office…read morebeing rude and claiming to be "super transparent" about prices. I usually get a bus service 4-5 times a season and have never had an issue like this. I booked a Sprinter from 716 Limousine for the 1/12 Bills game and was quoted with a base rate of $695 plus a 20% gratuity and 4% fuel surcharge (~$867 total), but after changing my time to pick up time and discussing with them, my new charge came out to $933.72. The extra $66 was what I had assumed was the charge with the added time, as I was told it would be "not that much". Also, this was on my invoice before the game and up to the afternoon of 1/13 as seen below. Without being informed, they had processed an extra $190 charge labeled "Additional Charges 1" bringing the grand total to $1130.72. I did not receive any documentation of this beforehand and when I called to discuss this, I was told it was for the additional time. I was also told that "their staff was well trained", so there is no way they could have been wrong about the pricing ahead of time, and that, "they were very transparent" despite not sending me updated price documentation. Out of the dozens and dozens of buses I've taken to Bills games, this was by far the least transparent, and the most expensive. Not once have I had the price change like this without advance notice and then have the company imply that I should've known. You don't have to look far to find better, cheaper options. Book with someone else. Also shoutout to our driver Dave. 5 Stars to him.

Hamilton Best Airport Shuttle black Car Service Early Morning wake UP Call Excellent Servicesread more

From the owner: Hamilton Black Car Service welcome Last Minute Limo Service To Airport Early Morning Wake Up Call…read more pre Paid Service welcome Buffalo Airport USA Trips Michigan, Ohio New York City We Serves All Area

Great experience being picked up...driver text me before my flight and gave instructions on where…read moreto be picked up at the airport and the time - perfect!. Then you get to the return. Nobody from the company called or text the morning of pick up so I sent an email to the owner Cory and text my prior driver. It's an hour before we need to leave and nobody has set up a time or confirmed our pick up. I finally received a text from Cory to say he would be on time and then had the nerve to chastise me for checking up on him and told me to be patient. Funny, I get ghosted from Cory with no direction on a pickup and then he has gall to blame the customer. He then proceeded on sending multiple harassing texts to show his immaturity. If you have a flight, I wouldn't expect to make it if Cory is in charge however expect to get talked down to the whole ride. DO NOT USE THIS SERVICE!

I was looking for shuttle/car service that was reliable and that would take me from Buffalo…read moreInternational Airport to Niagara Falls, Ontario, Canada and back that was reasonable, reliable and had great service. This company had 5 star reviews on another website so I checked them out online and in emailing the company with my questions, Cory answered my questions and as a bonus I booked 3 months in advance and was able to use their winter discount special! The drivers I had for my round trip, Bill and Paul were prompt, professional, and friendly and you don't share the ride with anyone. I would recommend this company without hesitation! Don't forget to tip your driver at least 10 to 15%!

Great service and reliable taxi. They have experienced and licensed drivers so I trust them more…read morethan uber or lyft new drivers. You can easily book a car online or call them. Their cars are always well maintained and they are required to clean them everyday.

Great service! I use them every time I fly. Today I realized that I booked the wrong date for my…read morepickup and they still arrived to pick me up within 15 minutes of calling. They are always on time or early.

Very convenient service but needs an extension of hours! I know it may be wishful thinking but 24/7…read moreservice would be amazing. Or at least starting around 4am, as there are many early flights. Coming in late also might limit folks, as they plan to take the UP and come in later than expected. However, fast and efficient!

My wife and I rode the UP Express to Pearson to ride back downtown with our friend flying into…read morethere. It is a convenient and fast way to get to and from Downtown to Pearson with a couple stops on the way. You can pay by credit card easily. Ample room for luggage. Only complaint is it would be nice if it was cheaper.

ZERO STARS for the miserable, surly, hostile check in crew at Toronto's Pearson (in fairness, it's…read morea crappy airport and horrible environment). Five stars for the engaging, personable ground crew at Phoenix Airport who get the job done with minimal to no aggravation. FIVE MASSIVE STARS for the great cabin crew both on the inbound and outbound. I do like this airline.

Porter Airlines is easily one of the most pathetic and incompetent airlines I've ever dealt with…read more I was denied boarding because my ticket said "Jeff" instead of "Jeffrey." Yes, seriously -- THREE missing letters. Even after showing multiple pieces of ID that clearly showed I go by "Jeff," plus additional documents proving my legal name is Jeffrey, these employees still acted like they had uncovered some massive identity fraud case. Apparently basic human reasoning is too advanced for Porter staff. Instead of helping, they stood there repeating useless scripted policy lines like trained parrots, claiming they "couldn't change anything in the system." No problem-solving skills. No customer service. No common sense. Just a group of people completely incapable of handling an incredibly simple situation. Their incompetence caused me to miss my flight entirely. And because apparently ruining one flight wasn't enough, they also refused to make ANY changes to my return flight that wasn't even for another week -- even though I offered to pay every fee. At that point it was obvious nobody there actually cared about helping customers. They just wanted to say "not our problem" and move on. When I asked for a manager, I was brushed off because apparently accountability doesn't exist at Porter either. The funniest part? The two other airlines I booked with afterward immediately said shortened names like this happen all the time and are usually a complete non-issue. I had also flown with Air Canada using the exact same name just two weeks earlier without a single issue. So this wasn't about security or policy -- it was about Porter employees being lazy, inflexible, and utterly incompetent. Porter markets itself like some classy premium airline, but the reality is it's an overpriced joke run by people who can't handle basic customer service situations without creating a disaster. I will happily pay more to fly with WestJet or literally any other airline rather than ever deal with this clown show again.