Aggi did this 3 weeks ago, I advised her I had a shoulder replacement in Oct. I also informed her…read moreI was in physical therapy on my left arm. She used a brass or metal object not her hands for the massage. Where this bruise is exactly where metal joins bone. Aggi explained that I would have to go through pain before my arm got better. I just feel that she was neglect in my health and pain caused to me. I wasn't sure what I should do. Just a heads up to others.

I had to write this review after trying this Spa for a second time. The first time I went, it was…read morefor a massage. I needed some knots and tension worked out of my neck and shoulders. I just wanted some peace and quiet and down time while the masseuse did her thing. However, before the massage began she felt the need to inform me that she was upset because she had just broken up with her boyfriend etc etc. this immediately made me start rethinking the entire thing. Instead of the relaxed experience I'd been looking forward to, I felt the need to comfort her and play therapist for an hour. I did not leave feeling relaxed. I knew I couldn't write my review based on that first experience. So I waited and stewed a bit because I paid over $100 dollars for a massage and I left feeling even more tense and not relaxed at all. For my birthday this year, a friend presented me with a gift card for this spa and I decided to give it another shot. I went in on March 13, my appointment was scheduled for 4pm with Dakoda. He'd be giving me a deep tissue massage. During the foot soak he asked me some basic questions like the amount pressure I wanted applied and where I wanted most of the focus; which was of course my neck and shoulders. Dakoda was AMAZING! So professional and kind. I never felt at risk of being exposed or uncomfortable. He ensured the sheet kept my lady parts completely covered and he was very gentle when handling/moving my limbs to adjust. He focused heavily on my neck and shoulders and back as requested and I could feel the tension melting away. He should have those hands insured! There was no unnecessary chitchat, which I appreciated as an introvert. He's the only person I want massaging me. I am looking forward to booking with him again. I just cannot compliment him enough. All of the amenities at this spa are really nice and it's a very calm and tranquil environment. I am so glad I gave it another chance. Dakoda rescued my view/opinion of Spa Lux!

Vision Salon has its old vibe back. I love it. Shanna is not just the best stylist I've ever found…read morebut she knows how to manage a business. She's doing some redecorating and she brought in new stylists. It's also nice to be able to buy eggs that come from humanely raised chickens. She has displays of homemade canned food you can purchase.

Had an appointment with Brian today just to do a color and I called him and I never got a call…read moreback. I was told that they got their scheduling straightened out because the owner was supposed to be doing some redecorating or something but I guess they don't care about new clients or maybe it was because I was just getting one color done that's it. Maybe I'm not important enough.

Cons: I have a complicated relationship with European wax center. I had a bad experience years ago…read moreat another location. I finally started coming back to this Bixby location they built closer to my house. This was my 3rd visit at the Bixby location. I had a bad customer service experience. I did not complain to the manager. But she heard about it, called to apologize, and she made it right. Pros: I will definitely be coming back here. I like the services I get (waxing and tinting). They do a really good job with my eyebrows. Much better than other places I've been going to. Clean. The customer service is typically very good. Scheduling is easy and convenient.

Hope was quick, friendly and made me feel comfortable. Highly recommend ! I have been to this…read morelocation twice and had different people provide services and both times had zero concerns!

I've been going here for years and would not switch for anything! I don't live in BA but am willing…read moreto go out of my way and make the drive just to have Lauren Willis do my lashes! She is very professional, sweet and great to work with. I love the beautiful decor and atmosphere and the feeling of being pampered while I'm there. Book with Lauren and I promise, you will not be disappointed!

Love it here! The decor and atmosphere is amazing. I've been going to Lauren for about 2-3 years, I…read morelove her and her classic set of lashes. She takes her time and doesn't rush and always perfects her work. I am constantly get compliments on how natural they look! She's so sweet and personable. I love having a little rant session with her! I recommend her to everyone who asks about who and where I get them!! I STRONGLY suggest booking with Lauren Willis for your next set of lashes you won't regret it!

New to the area, I recently visited Evolve Esthetics through my search to establish a connection…read morefor services with a local salon. Having had Brazilian waxes and facials done by the same esthetician for the last nine years (and others years before her) I'm very selective, especially with the Brazilians. The esthetician that performed my service here was courteous and professional. There was unfortunately a misunderstanding and miscommunication regarding follow-up appointments I had. I appreciated that Hailey, the owner, and the esthetician I had scheduled with reached out to apologize, addressed my feedback, and explained their perspective which was a proactive approach.

Although I get Brazilians, This was my time getting a sugar wax. Hailey was amazing. She's super…read moresweet and freakishly quick lol. The shop was adorable and quite inviting. I absolutely loved the decor. I highly recommend this place! She gained a new customer today

I booked a pedicure with Selena, I was in desperate need of a pedicure but also needed my nails…read moredone. I didn't book that appointment because I had hard gel and wasn't sure she could do them. I asked Selena if she had a solution & she said I could do fiber gel and she fixed me right up!! I was so happy I was able to get both hands & feet done at the same time. My nails look so beautiful and she did such a great job!! She was gentle and took her time, she's super sweet too!! The salon is very nice with a friendly vibe. I will definitely be back soon for my next appointment.

Love the customer service they know how to take care of a person and make them feel goodread more

Sara Jean was amazing! I called her last minute around 1:30pm to do eyebrow and upper lip…read morewax/threading, she answered the phone and got me in for 1:45pm! When I got there, she was on time and very sweet and accommodating. It had been a long time since I had my eyebrows threaded and was worried because it's hurt in the past and upset my sensitive skin. She had the most gentle hands and asked me if I was doing okay often. Great prices and had me in and out. Plus when my skin around my eyebrows got red and a little inflamed (not her fault) and she gave an ice roller and it really helped! I will come back every time!

The service was great! Sara was so gentle when she shredded my eyebrows I hardly felt her doing…read morethem. She has a soft hand. I already have my appoint booked for my next session. I totally recommend Sara. I had my eyebrows and upper lip thredded.

Cassandra did an awesome job with my brows! I have extremely sensitive/allergy prone skin, but I…read morehad zero pain or redness due to her meticulous technique and natural products. She is my go-to for all waxing and skin care needs. Great prices and soothing environment too!

I absolutely love this place. Cassandra is wonderful. I go her for facials and waxing. By far the…read morebest waxing/facial services I have ever had!!! She definitely knows what she is talking about. I used to spend thousands on dermatologist visits but nothing worked. Some advice Cassandra gave me cleared my face up with a $4 over the counter cream! Best thing about this place is how clean it is and her attention to detail. Definitely recommend!!!!