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    VIP Nails & Spa

    3.3 (325 reviews)
    Open 9:00 am - 7:30 pm

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    Response time

    10 minutes

    Response rate

    15%

    Services - VIP Nails & Spa

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    We have noticed suspicious review activity for this business. This sort of activity can take many forms, including when a number of positive reviews originate from the same IP address or when we've identified reviews resulting from a possible deceptive review ring. Our automated recommendation software has taken this suspicious activity into account in choosing which reviews to display, but we wanted to call this to your attention because someone may be trying to artificially inflate the rating for this business.

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    Reviews With Photos

    Hi,  Best customer service!!  Thx
    Cherilynn H.

    Hi, I have been attending this nail salon for 6+ years and they have been so good to me. I have a great connection with Lisa and Amy. They treat me like family, and I always look forward to visiting them once a month. Such good people at this nail salon. So humble, peaceful, non judgmental, loving, caring, and passionate people. Best customer service! Happy holidays!

    Holiday nails by Lisa
    Jessica D.

    Not only is Lisa a talented nail technician, she's a beautiful person. She always remembers the shape and length I like my nails, and doesn't make me feel badly for wanting a design on short nails. She always does an amazing job! Photo: grinch nail with candy canes! Tip: cash only

    I've gone several times with my small daughters to get gel manis and pedis, they have the cutest kid sized pink salon chairs that my girls love. Great quality nails

    Jessica S.

    Ellie gives the best pedicures, she is attentive and does not make you feel rushed. Always very clean when I come in and the staff are very friendly.

    Jamie T.

    I always come here with my grandfather for mani and pedis and they always take care of us

    Nancy Y.

    very sweet and welcoming ladies, each of them interacted with me and were very sweet. i'm not sure about what their names are. i had to wait no time the moment i got here. i was attended super quick and easily! my pedicure took no more than 15 minutes, super quick and cute! 5 stars!

    VIP CHAIRS UP FRONT
    Elizabeth C.

    I RECOMMEND JULIE 100%!!! Julie does an amazing job everytime I get a pedicure. She takes the time to clean each individual toe nail and cuticles. The massage is so relaxing. The overall customer experience makes you feel like a true VIP! You have the option to choose the VIP CHAIRS with the massage that work in the front or in the back where it's a lot more private. FREE WIFI

    Beautiful Red #229
    Anthony N.

    I take my beautiful fiancé here regularly whenever she wants a pedicure or a manicure; her favorite person is Sandra! She always take such great care of us and make her feel at home, very kind and professional. She always brings us drinks to enjoy while we are being taken care of, and talks to us about our day and lives. The inside is beautiful and clean, the service and welcoming nature is what will always bring us back. We will never go to another nail salon! Thank you Sandra and thank you VIP Nails and Spa

    Karli C.

    I try to never leave negative reviews because as a small business owner, I like to support other businesses. However, after my 3rd time in here in 6 days (not by choice), I had to share my experience. I came in to get "builder gel" nails done here when visiting my family. I get them done in my hometown and they are always great - they a last long time and never break. I noticed right away that the application of the so-called builder gel was much different than I have had anywhere else, but I'm not an expert so didn't think much about it. However, within a day and a half after I got them done, I had a couple break, and very far down on my natural nail - super painful! But things happen, so I came back in to get them fixed. The man at the front (I believe the manager) looked at them and said multiple times "oh, you broke your nails?" Basically like it was a "me" problem and nothing to do with them. Mind you, I was not doing anything crazy - making the bed when one broke and reaching in my purse to grab my wallet on the other. He reluctantly agreed to have a tech fix them after informing me that it was a long wait. They did fix them (and charged me ). THAT DAY two more broke off. I also noticed almost every single one was cracking pretty far down on my nail. SO, I went back in the next day to get them removed - the same manager guy was SO rude (which is why I decided to write this review). I told him that I always get builder gel, however the application is different in my experience and much stronger. He proceeded to roll his eyes and gave me a sarcastic laugh. I tried to show him the cracks and he cut me off completely - ignored me and helped someone else. He then became nasty with his tone and facial expressions when I told him that I would like to get them removed, instead of fixed. The nail tech herself was very nice and informed in a hushed tone that yes indeed, in her experience working at other salons, the gel nails always come from a powder-like substance which is why they are usually strong. She said she knew "this would happen" as it's not regular builder gel. This salon uses something completely different to save money I am assuming. However, this post is less about that issue and more about how I was treated by the front desk. On a side note: every time I was there, the manager and a couple other guys who work there were smoking in the front doorway causing the entire interior to smell like cigarette smoke. This was not pleasant, and completely inappropriate when there were little girls in there getting pedicures for Easter.

    The salon is beautiful

    The salon is beautiful, they have a large variety of colors and I like that they accept walkins with minimal wait. The pedicure was solid. Will come back

    Over view of main area.   Just enjoyed another amazing pedicure from Santa.

    Has another amazing pedicure by Sandra. She always does a great job on my toes and fingers.. check her out for the "cat eye" nails

    Saved my toes from a previous horrible experience. VIP Nails took care of me!

    Quality work. Compassionate and caring. My technician listened to my complaints from a previous encounter at another salon just a few days ago. She was very gently and understanding.

    Liz And Aaron A.

    Love this salon! I love the convenience and it's so pretty inside! It is wonderful every time!

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    6 months ago

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    6 months ago

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    1 year ago

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    6 months ago

    Great Service! My Birthday nails! I love them! I recommend for you to come here!! I will be back!! Don't by Lisa2

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    6 months ago

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    6 months ago

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    6 months ago

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    6 months ago

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    7 months ago

    Amy is the best!! Does an amazing job on nails & pedicures. Me and husband both happy with her work. Highly recommend!!

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    7 months ago

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    7 months ago

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    7 months ago

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    7 months ago

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    6 months ago

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    8 months ago

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    free

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    7 months ago

    Loved my experience here! The salon was super clean and the staff were so kind. My nails turned out perfect I'll definitely be back.

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    Thanks so much

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    2 months ago

    very beautiful place and did my pedicure nice 10/10 would recommend coming here customer service was great

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    6 months ago

    Jackie at VIP has been doing my nails for about a year and does a amazing job ! It's clean and everyone is super nice. Check them out

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    1 year ago

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    6 months ago

    Best pedicures here and they are so nice. Very clean I'm never disappointed with the services.

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    1 year ago

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    7 months ago

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    1 year ago

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    6 months ago

    Hannah is the best 100% recommend her. I don't think I've had a better pedicure experience at any other salon in town.

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    6 months ago

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    1 year ago

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    8 months ago

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    4 years ago

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    7 months ago

    Amys quality of her nails is top tier and the service is amazing! She is always very nice and understanding no matter what.

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    2 years ago

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    8 months ago

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    3 years ago

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    3 years ago

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    5 years ago

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    2 years ago

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    Page 2 of 9

    VIP Nails & Spa Reviews in Other Languages

    Ask the Community - VIP Nails & Spa

    How much for pedicures?

    Please see our wide menu: https://www.yelp.com/biz_photos/xF6RcspB-CJxtZTNqH8Uzg?select=NhcJ-RGYgxE0qxKns-zXGA&utm_source=ishare&utm_content=photo… Read more

    Do you do dipping?

    Yes full set starts at $35

    How much for a full set with coffin shape and chrome?

    It is $45 and up

    View All 10 Questions

    Review Highlights - VIP Nails & Spa

    My appointment was with Lisa, not only is she fast but her work is on point.

    Mentioned in 24 reviews

    Read more highlights

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    Such a beautiful place definitely get your manicures and pedicures here!! My mother and I were…read morelooking to get our nails done and stumbled upon this place, and let me tell you, we had such a great time. The salon was nicely kept and decorated, the techs did such a great job and are super nice! Definitely come here to get your manicures and pedicures!

    UPDATE AFTER OWNER RESPONSE:…read more Thank you for taking the time to respond. I do appreciate the professionalism in your reply, and I also want to reiterate that my frustration was never truly directed at Kaila personally. My disappointment comes from the overall handling of the situation as a longtime returning customer. I completely understand that scheduling conflicts happen and that businesses have policies and time limitations. However, what was most frustrating was the lack of accountability or meaningful effort to make the situation right after the confusion occurred. As someone who has supported your business for years for special occasions like birthdays, Valentine's Day, and Mother's Day, I expected a little more customer care and consideration rather than an explanation of why the situation happened. I think what disappointed me most was that the response focused heavily on justifying the circumstances instead of acknowledging the customer experience itself. A little empathy and flexibility can go a long way in retaining loyal clients. I genuinely loved coming to Perfect Balance over the years, which is why this experience was so disappointing in the first place. ORIGINAL REVIEW: I've been a loyal customer of Perfect Balance Day Spa in Lodi for years and have regularly visited with my mother for occasions like Valentine's Day, Mother's Day, birthdays, and other special celebrations. Because of the positive experiences I've had in the past, I recently called a week before Mother's Day to schedule two "Slices of Heaven" services so my mother and I could treat each other for the holiday. Unfortunately, this particular experience was very disappointing. After confirming my appointment for a specific day and time, I received a call asking if I could move the appointment to 3:30 PM. I was understanding and accommodated the change without issue. Shortly after, I received another call informing me that if they were to keep the appointment, the "Oasis" portion of the service would only be provided for approximately 30 minutes instead of the full advertised hour. I politely asked whether there could be a price adjustment since the full service would not be rendered, but I was told, "Yeah, no." The receptionist, Kayla, made it seem as though she had already checked with a higher-up regarding the matter. She was polite throughout the interaction and even acknowledged that she understood my frustration and agreed that the situation did not seem right. Because of that, this review is not necessarily a reflection of Kayla personally, but rather of the management decision and lack of accommodation from whoever she had to answer to, whether that was a supervisor or the owner. I also asked whether another day could be arranged instead, but the communication felt hesitant and delayed, which ultimately led me to cancel the appointment altogether and make arrangements with Appellation aka Wine and Roses. It's unfortunate because I have genuinely supported and enjoyed this business for years. The 3 stars are for the quality of massages and prior customer service experiences I've received in the past. However, I deducted 2 stars due to the repeated scheduling changes, uncertainty, lack of accommodation, and unwillingness to provide a fair adjustment for a shortened service that could not be fully delivered as advertised. Very disappointing.

    Photos
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    Perfect Balance Day Spa - Waiting area

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    Waiting area

    VIP Nails & Spa - othersalons - Updated May 2026

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