1. VIP Formal Wear

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Raleigh, NC

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VIP Formal Wear

1.0 (2 reviews)
Closed • 10:00 am - 9:00 pm

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8 years ago

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9 years ago

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Jos. A. Bank

Jos. A. Bank

1.0(5 reviews)
0.0 mi

I walked in knowing what I was going to ask for but by the time I got to an associate I had a few…read moreitems in my hand. He asked if he could help and I said yes I'm looking for a plaid tweed suit and showed him a picture for reference. He looked at me and said, probably at a costume store. And I have to admit, now it's a little funny someone could be so bold, but at the time, I was so taken back, I just layed my items on the counter and walked over to your competition. And I tried to give ZERO stars but it will not allow

Do not come here for your formal wear needs. The staff, except for Sterling, was rude. I'm not sure…read moreif they are trained to try to not get business? All three of the men who got tuxes for my wedding had one of the items that simply could not be worn due to inappropriate sizing. The groom's pants had a hole in them. There were issues with making a "group" for our order. Such as, not being offered to make a group at the first visit, and then all subsequent visits being talked down to because we didn't make a group. Which we would have loved to do, had we known. I reccomend if a problem like that arises in the future, don't make your customer, who had no idea that a "group" needed to be made, feel bad or let them in on how much of a hassle it is that you have to do a few extra clicks on the computer. When you run into an issue, and all the customer wants to do is make a purchase in your place of business, move along and stop being so whiny. The bad service would have been tolerable, if the orders had been appropriately fitted and not come in later than we were told. When the orders came in late, it made it difficult to try to reorder the pieces that were wrong. Which by the way, staff was also rude to us about. I've heard good things about other formal wear places. The father of the bride had a great experience at a local formal wear shop, he said "the man that helped me was so nice". When your nice, people will love to spend money at your business. The bride and groom however, feel robbed after the experience here.

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Jos. A. Bank
Jos. A. Bank
Jos. A. Bank

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Vip Formal Wear - This is my receipt of my return date.

Vip Formal Wear

4.0(24 reviews)
6.2 mi
•$$

Edit: Terrel has made a great effort subsequently to verify the blank date on the contract and make…read morethings right with us. We appreciqte it. What started out as a good experience went horribly wrong upon the return of my son's tux. Measuring was fine, despite the manager working with 2 undertrained associates (this is key, later)for a busy store. Pick up was fine. Tux was fine. Prom was a Saturday night. Son returned the tux on Monday ealry afternoon. He was told he owed a $50 late fee because it was "due back Sunday". Well, if that were true, it should've only been a $25 fee. But it wasn't true because the return due date on our receipt IS BLANK. It should've been $0. We technically could've kept the tux, legally, for as long as we wanted. My son, being a non confrontational person paid the man and then contacted me. I told him to go back and ask to see where it said the return due date. Person working said they didn't have that "but was told when to bring it back". Not good enough. I called to try and straighten things out. Terrel tried his best to persuade me the $ was owed but I kept telling him my receipt doesn't have a return due date. I asked if we could agree on that. He said he didn't have it in front of him. His response was so rehearsed as if this has been done before. I offered to send a picture of it. He gave me a number to send it to, which I did (I have attached it here with personal info edited). No response as of yet. If you rent from here GO WITH YOUR KID and MAKE sure they don't try this again.

I had A-1 service at VIP Formal Wear today . It was a great experience shopping there . I had " Old…read moreFashion" service from Brian the manager . He measured my neck and arm length with precise. We tried a few shirts and found the perfect fit. He even hung in and placed it in a plastic cover bag along with the tie. He was very professional and he knew his business. I will return soon for tuxedo purchase. Thumbs up!

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Vip Formal Wear - Cummerbunds are in

Cummerbunds are in

Vip Formal Wear - Socks didn't come with rental!

Socks didn't come with rental!

Vip Formal Wear

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JoS. A. Bank - Rack em.

JoS. A. Bank

3.1(17 reviews)
6.1 mi•Crabtree
•$$$

So far, I cannot complain much. But…read more.. It's got a wide array of suits, shirts and so on, but there are definite imperfections. For instance, I needed a formal black tie suit and a casual jacket outfit for a gala in July. The employee Javi was personable and knowledgeable, helping me put together colors, textures, et. al. And yet, a place of this obvious capability did not have a black shirt in my size. I only wear 17.5 by 34. A black shirt. This was a shirt I promptly and effortlessly purchased at Brooks Brothers later on. But Jos couldn't handle it? A simple black shirt? And then, they had to order a white shirt for me because they didn't have one of those either. A simple white shirt? Seriously? That's embarrassing. I am presently waiting a couple weeks for all alterations (some of which they were late with) and that one shirt to come in. Overall, it was a fine experience, leaving me with a great ensemble, but when they show their shortcomings, those shortcomings do shine. A.

Very unprofessional experience at Jos. A. Bank. The staff…read moreacted like they didn't want to be there they were openly complaining about work and ignored customers for long periods. I stood waiting for assistance and was completely overlooked while employees talked among themselves. For a store that's supposed to specialize in professional clothing, the service was anything but professional. Definitely disappointing and not worth returning. The African American gentleman working there is a dick who just openly ignores you and pawns his work off onto other employees. Won't be returning

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JoS. A. Bank - Casual.

Casual.

JoS. A. Bank
JoS. A. Bank

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Brooks Brothers

Brooks Brothers

3.2(19 reviews)
6.1 mi
•$$$$

Two amazing men waited on us. My husband was looking a pleated tuxedo shirt with French cuffs. Ken…read moreand Danny went overboard to help us find one. Their store did not have one. These two men called several stores to see if the other stores had what we were looking for. Ken was able to locate a store that could accommodate us. I highly recommend this store and be sure to ask for Ken or Danny.

This store is 10 minutes from my place. I do all my BB alterations and online returns here…read more Sometimes I do purchases at the store if my size is available or place an order with their assistance. I shop for my friends who live at Fort Bragg and have them schedule their alterations all the way here (it's worth the drive if you want to get it done well the first time). The customer service and tailors are awesome. Alterations have been done in 24-48 hrs! It's such a convenience. I'm very surprised that the store's rating is so low because I'm always treated well. I have brought friends here; they get measured and purchase nothing, and the customer service never changes. I've wore jeans, shorts or running clothing, and I have always been treated the same. I've seen all kinds of customers here (age, gender, outfits, school level, etc.), and they get treated the same. I've read all the reviews about their customer service in Yelp, but I have not experienced any of that. Most of the reviews are of people being disappointed for not being treated like royalty. I don't expect to be served champagne here or at any other store. The customer service will help you if you need and ASK for assistance. Otherwise, why do you want a chaperon to follow you throughout the store? Ask your parents to shop for you in that case. I recommend anyone to shop here with confidence and ask for assistance when you need it (at the very start or throughout your experience). They are people just like you.

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Brooks Brothers
Brooks Brothers
Brooks Brothers - Loved the dress but did not buy it due to being ignored by the sales associates. Will not be back.

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Loved the dress but did not buy it due to being ignored by the sales associates. Will not be back.

VIP Formal Wear - menscloth - Updated October 2026

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