Fantastic service. The employee from Croatia (I missed her name.) was very helpful and friendly. We…read morewere able to get exactly what we were looking for quickly. Great experience.

Very rude employee greets me with we have clothes for tall dudes and really big dudes out waist…read morestart at 44...I'm thinking does he not realize that I could be looking for a gift ? I'm 6ft 10 but in great shape with a 34 waist , but really. Also the apparent manager was wondering around saw me twice and didn't even say hello Rude

I've bought a suit and a tux from the team there and it was tailored perfectly for my weirdly…read moreshaped body. Customer service is top notch and is a far better value than any other brand name store in the area. When I need a new suit, I will absolutely be buying from Mike and the team!

The person who helped me asked what I wanted, looked at me, and proceeded to select a just what I…read morewas looking for in the correct size, first try. The tailor took measurements and I was in and out in under 30 minutes. The suit was ready for pick-up on the day they said it would be and was tailored to a perfect fit. Additionally, the price/value and level of service was beyond what I expected... really a great experience.

SoldOut LA Been coming here for a while now. The Gentlemen…read morethat work here are so nice and professional. They really know their stuff. They have amazing clothes, shoes, and designer items. They work well on giving you a deal and they are always super nice! I have to say I got quite a bit of new clothing items here like a supreme Skittles jacket, KAWS ,Labubu, and many more amazing items. You can also trade items which is fun. If you need something Stylish this is the place to go. I love coming here and this place is very well run! Gentlemen here are great :)

Always a pleasure doing business with the fine folks at SoldOut LA! They are knowledgeable and…read morefriendly- have a great selection of new and pre-owned shoes, and offer very fair prices. It is rare to find a sneaker shop these days with employees who actually care to engage with their clients and don't try to "cool-guy" you. 5 stars!

This was easily one of the worst customer-service experiences I have ever had at a shoe store…read more The employees gave me shoes that I did not ask for, and when I went back to return them, the store refused to refund my money. Instead, they only offered store credit. That makes absolutely no sense when the return was caused by their mistake. I did not change my mind about the shoes--they handed me the wrong pair. Why would I want store credit at a store that already proved it cannot handle a basic purchase correctly? Giving me credit only forces me to spend my money there again, which is the last thing I want to do after this experience. The manager, Jan, made the situation even worse. They were rude, dismissive, and acted like they could not understand a very simple explanation. I had to repeat myself several times, and the conversation felt like I was trying to explain basic customer service to a teenager. Instead of listening and taking responsibility, Jan kept talking in circles and showed no real interest in solving the problem. A competent manager should understand that when the store gives a customer the wrong product, the customer should not be punished for it. Jan showed no accountability, no empathy, and no ability to handle a straightforward return professionally. Their attitude made it clear that keeping my money was more important than treating a customer fairly. This is a no-name shoe store acting like it is some luxury boutique, but the service does not come close to matching the attitude. People would honestly be better off going to Payless. At least there, you would probably get the shoes you actually asked for and deal with employees who understand basic communication. The entire experience felt cheap, disorganized, and unprofessional. They made the mistake, refused to correct it properly, and then treated me like I was the problem. I would not recommend this store to anyone. Check every item before you leave, because once they have your money, they apparently do not care whether they gave you the correct product.

I had a great experience shopping here, and Jaden was incredibly helpful from start to finish. She…read moretook the time to show me several different brands, put together complete outfit options, and made the whole process feel easy without being pushy. Unfortunately, the other employees didn't seem interested in helping and were mostly on their phones or chatting with each other. Jaden really stood out because of how attentive and knowledgeable she was about the different fits and styles. She also helped me find the correct size in a pair of Japanese denim that I probably would not have chosen correctly on my own. Excellent customer service from Jaden, and I'll definitely be back!

This company deserves a standing ovation as "Heart" and "Compassion" are not only its foundation…read morebut also its driving force. May "Don't Eat The Homies" quickly spread its wings ALL OVER OUR PLANET. Slaughterhouses began in Babylon - aka "the city of Sin" aka "a hub of moral decay and wickedness" Animal slaughter and animal carcass meat consumption along with the horrific and evil mistreatment of animals in multiple industries, is the "Fall of Man". https://hrcak.srce.hr/clanak/356321#:~:text=In%20ancient%20Babylon%2C%20the%20butcher's,later%20be%20replaced%20by%20merchants. I ordered online a t-shirt and 2 zip down sweatshirt hoodies with the "Don't Eat The Homies" slogan. The quality and fabric is tops. The t-shirt and sweatshirts feel super comfy and the design and message is absolutely fabulous!! Only blessings to the owners of "Don't Eat The Homies" :) FREE the ANIMALS!!!! The time to act is NOW!!!

I've stopped by 3 times now. The first time out of curiosity while leaving Target and the other two…read moretimes trying to check out the merchandise to purchase something. All 3 times they have been closed for one reason or another. The sign says they will be back in 2026 but with how things have gone, they will probably be closed the next time I decide to stop by.

This J.Crew factory outlet was so clean and nice. They had such great bargains today. I love the…read morefit of their clothes and they had many colors to choose from the staff was great. I picked up an order and even bought an additional pair while I was there. Great value selection, and service.

Nice clean new store ! Good selections of clothing , spacious dressing rooms. will be going back…read morelater.

Wonderful mall! It's getting even better since they added Topanga Social. It's unbelievable how…read moremuch eateries and bars they have. It's located in the lower level next to AMC Theatres. I love it here and how they have a variety of stores. At first it was just mediocre now it's adding more luxury stores and renovations still happening. They will have Hermes, Dior, and much more. They recently opened a Alo store, which is definitely my fav store to go to get my yoga leggings :)...btw it right across from the Cheesecake Factory if you want to check it out. Overall, this mall has all you need and now you can literally be here all day. Go catch a movie, eat, play, and much more. They are going to have a bowling alley coming soon as well called pinstripes I believe... now that will be epic! Not too far from my house. This will def be the Valley's South Coast Plaza with much more! Come check it out when you can!

I had a fantastic experience at Bottega Veneta, and I want to give a special shoutout to Anthony…read more He provided exceptional customer service from start to finish and truly went above and beyond to make the experience enjoyable. What really stood out was Anthony's attention to detail. He took the time to understand exactly what I was looking for, listened to my preferences, and made thoughtful recommendations without ever making me feel pressured. He was professional, knowledgeable, patient, and genuinely attentive. You can tell Anthony takes pride in what he does and really cares about his customers. That level of personalized service makes a huge difference, especially with a luxury brand like Bottega Veneta. Thank you, Anthony, for making the experience such a great one. Excellent service and a great representation of the Bottega Veneta brand! Thank you Anthony!!

We were helped by Maria at this location. Obviously, their busiest time of the year -- high school…read moresenior proms coming up. Luckily, we timed it well by going to this store at 7:30/8pm, so that we didn't have to wait an hour to be attended to. They have an easy, formulaic set of choices, that make the entire process a lot easier. You still have choices to make, but they aren't overwhelming. The price seems reasonable, as well.

Amazing customer service. They answered all my questions and made the whole process go smoothly…read more I'm definitely coming back, thanks guys !

Their selection of clothing has declined and there is not a lot to choose from anymore. It feels as…read morethough they are going out of business.

One of the best boutiques ever. There are locations in Calabasas, Studio City, Del Rey, Westlake,…read moreVentura, and Agoura Hills. The stores are limited to Southern California; so, when I first moved to Los Angeles and began to explore (shopping is an activity that I just can't help but do everyday, whether I had it in mind to do or I had a full day in my "planner" ...actually, back in 2007, I did have a big "At-a-Glance" planner with an entire page per day... Anyway, I stumbled upon the Calabasas Commons because I had looked up in that app, "Around Me" and found that close to one of my three jobs I worked while going to School for my Doctorate, the Calabasas Commons was on my way home from work to where I lived in West Hollywood. I stopped by right away because it mentioned a Barnes & Noble being one of the stores there. First, I spotted M. Fredrick. I saw those gorgeous, hand-picked by their buyer. I didn't realize quite how much less expensive ever was in LA compared to San Francisco. Now, this many years later, it's no longer a thought nor a thing because I've lived here so long, but it was astonishing to me back when I was freshly 22. I picked out about 20-25 pieces of the most beautiful jeans, sweaters, shirts, shoes, tank tops and dresses. I also bought a pair of sweatpants that felt like thick silk, but mostly, like a white tiger- they were the first thing I bought the next morning on my break from work; so, I vividly remember that they were $600 before tax, which, to be honest, I did think they were on the pricey side, but I didn't think of it again. The many items I had purchased the afternoon prior came to almost $23,000, but I never ever in my life looked at prices of anything, so, it was no thing and to this day, I remember probably 7/8ths of what I bought. The clothes were definitely worth it and I would do it again, even now. The only problem is that they don't make clothes how they used to. We don't have the materials or aren't willing to use them on designer boutique clothing. Every chance I could, I went to an M. Fredric store for the next 10 years.

Whenever we have guests visiting from Canada or Europe, I like to take them to The Commons. They…read morealways enjoy the atmosphere. La La Land Cafe and the ice cream spot are our usual go-to places. Lately, the construction has taken away from the experience a bit, but I am hopeful that once it is finished, things will be even better. I just hope the updates are thoughtful and not simply focused on adding more retail, especially in place of something like the movie theater. It would be great to see additions that truly serve and reflect the community. For example, a fountain with a water show, similar to what you see at the Grove or Americana, would be a strong starting point. People and families already feel overwhelmed by the number of shops, and adding more does not necessarily improve the experience. Take Century City Mall as an example. After its remodel (many years ago) added many more stores, I personally stopped going. As someone who works in marketing, I know the first priority is getting people to visit. If visitors lose interest, as I did with Century City, then adding more shops defeats the purpose. I really hope they do not lose sight of what makes the place special. It would be a shame if short-term decisions ended up hurting the atmosphere that people enjoy.

I giving only 2 stars for whats left of the poor turtles in the pond!! Mr. Caruso u are NOT making…read moresomething beautiful but quite ugly!! It was bad enough to demolish the movie theater and today I noticed only handful of turtles in the pond and barely any Koi fishes!! What is wrong w u?!! Its not all abt $$$ God knows u have enough of it! Let nature remain as beautiful as it has been all these years! My kids are adults now but still talk abt how cute and funny the turtles would be on top of each other and I have taken so many of friends and their kids to see the beautiful turtle pond! The shopping center was beautiful and great place for all to walk and enjoy amazing music and scenery! Now ther is huge ugly blue tarp w "making something beautiful" in the middle, parking is horrific and barely any turtles or fishes!! Tis Tis Tis