I brought four items in here to be altered. I picked them up two weeks later and when I got home…read morefound out that they didn't even touch one pair of my pants. I called on the phone and the gentleman was extremely rude and hung up on me. I went back in 15 minutes later and asked to be refunded for the pants that he did not touch. Instead, he argued with me. and I had to threaten to contact my credit card company before he refunded me. Very dishonest. practices. BTW, after reading a few of these other reviews, I concur 100% with some of the customer comments. He actually tried to deny that he even knew who I was even though I was in literally 15 minutes prior.

I heard a lot of good things about this place and have never used a tailor but I decided to give it…read morea try. My mother and I gathered some clothes and we went in. I had a favorite pair of jeans that I only needed the waist taken in. Picked up the clothes 2 weeks later. When I put them on the next day, I realized that he also shortened them. He took 3 inches off the length. We never discussed shortening, he didn't pin them up at the cuff, there was no talk of hemming. So I went back the next day to show him how short they were compared to another pair that I have that are identical. He simply said, "Too late." I'm in shock and my jeans are ruined. He offered no help, no refund, no nothing?!! Clearly we won't go back. I guess they have enough business to not care.

Seta is incredibly talented! She takes great care of each piece of clothing and ensures a perfect…read morefit!

I come here often for custom pieces and each time, it turns out perfect! Friendly staff and…read moreattention to detail make this my favorite place to get alterations!

Elizabeth is the sweetest and they did an amazing job dry cleaning and pressing my wedding dress…read moreand my husband suit. Phenomenal job, quick and so thorough!!! Their workers are very miraculous and when I tell you they found the teeniest tiniest little speck of a stain and brought it to our attention immediately like they are SUPER thorough! I trusted them with all my most expensive clothes and they delivered above and beyond! Highly recommend them!

After using the same cleaner for over 25 years (Westlake Village Local), they've officially lost my…read morebusiness. Most recently, there was a giant burn mark on a really nice pair of trousers and I had to buy a new pair. They weren't cheap. Afterwords, they took over 4 business days to do my cleaning now because they don't believe me and thoroughly check my clothes. They have not reached out to me once regarding my pants. That's just bad business.

I do very little business with dry cleaners. My previous experience with a dry cleaner was a…read moredisaster and I've never been back. I left a Yelp review for them. This was my first time at Murre. I dropped off a men's suit. There was no rush so I accepted the 4-day pickup date. The suit was cleaned which is all I cared about and the cost I assume was average. I didn't shop around. So with nothing to complain about I consider that a win.

Do not take your clothes here unless you want to get taken advantage of and berated if you speak…read moreup. Very expensive alterations for shoddy work.. If you say something about it, the owner becomes passive aggressive.. I moved my business to another company and have not looked back.

I was in a BIND this afternoon shortly before a wedding... my husband accidentally dragged my gown…read morethrough some dirt and grime on the pavement of a parking lot and I was up a creek with no dress to wear! In a panic, I brought my dress to Agoura Cleaners, explained the situation, and crossed my fingers. The lovely woman running the shop (didn't get her name because again, in a panic here) was super empathetic, extremely knowledgeable about the fabric of the dress, and said she would do her best to get it in shape in under an hour. Neither of us expected any miracles but we figured we'd try. Lo and behold- an hour later I'm here with my dress, as good as new, if not better. I cannot thank Agoura cleaners enough for being not only amazing at their job, but also honest and forthcoming about the reality of the situation. Not to mention, at a stellar price. If I lived anywhere near here, I would bring every single piece of clothing I own to get cleaned here and only here. Thank you!!!

I recently needed a dress hemmed pretty quickly. I went to Agoura Cleaners and alterations. They…read morewere able to have it done quickly. I was nervous about how it would turn out, but they truly did an amazing job. I definitely recommend this place for alterations!

My friend recommended to go here, telling me that the tailor is very fashion forward and modern…read more I brought in many garments and she been amazing. She made repairs to jeans, cardigans, and shirts. I had one piece that was falling apart and with consulting, it was made sturdy and better. She does a fantastic job with patching, it's seamless and looks like the fabric healed. She is very fair in pricing and very effective with timely return. Would totally return and recommend to all.

Laura is sweet and does amazing work! I came here on a recommendation from a friend. Laura had…read morehemmed/alternated her wedding dress and her bridesmaids' dresses. So, I decided to trust Laura with my gown for the Emmys. In 3 stages (3 visits), Laura took her time to get my dress just right for my 5-ft body and curves. I liked that she made sure I was comfortable with the proposed alterations before proceeding. Prices are extremely reasonable. Thank you, Laura.

Alex the Tailor - Thousand Oaks…read more I found Alex the Tailor completely by accident while looking for a dry cleaner near Whole Foods in Thousand Oaks--and that "accident" turned into a quiet win. I brought in work pants and shirts for tailoring and dry cleaning, and it was immediately clear: these people know exactly what they're doing. Precision, judgment, and an experienced eye you don't have to second-guess. My clothes came back fitting beautifully--clean, sharp, and handled with real care. For years, I drove all the way to Santa Clarita to see Alfred at Santa Clarita Valley Cleaners--an old-school professional, a master tailor, and genuinely good man. I loved him and trusted him completely. But life shifted, my commute changed, my car started acting up, and I planted myself closer to Thousand Oaks. I was honestly bummed thinking I'd lost "my guy." Finding Alex the Tailor has been a godsend. It's rare to find a place you can trust with your work clothes--especially when fit and presentation matter. Alex the Tailor delivers that same level of craftsmanship, discretion, and confidence. They see the garment, not just the hemline. I still miss Alfred. Great people leave an imprint. But I'm genuinely grateful to have found Alex the Tailor. This is now my go-to in Thousand Oaks, and I don't say that lightly. Reliable. Skilled. No guesswork. Highly recommend.

They don't know how to work with faux fur, asked if they could relax the collar of a brand new…read morecoat. She said she would burn it if she pressed it? She said to dry clean it. She is also not very nice or friendly or helpful! Alterations prices are also high!

Passion Cleaners goes out of their way for customer service. The owner Molly is very helpful and…read morecharges reasonable prices They are full service and also provides excellent Alterations by Anna. She has been sewing and providing alteration services for decades, listens carefully to exactly what you want done, and is very detail oriented in her work. Trust that you will get a well fitted garment when she is done. You won't be disappointed.

I have been coming here for years and Molly has always been amazing and made magic happen! She has…read morealways been so professional and friendly and has helped me with different dresses throughout the years! Thank you to Molly for always being so amazing!