I always come here for my alterations. They do a great job at a very fair price. Sometimes I even tip if I don't think they charged enough.

I rarely write negative reviews, particularly about a business I have patronized repeatedly, but my final experience with King's Custom Tailor was so upsetting that I feel other customers should know about it. I had been a loyal customer here for approximately 2 1/2 years and brought a significant amount of business to this shop -- well over $1,000, and possibly closer to $1,500, in alterations. I also recommended King's Custom Tailor to friends because, despite his consistently abrupt and unfriendly demeanor, I had generally been satisfied with his work. Recently, I brought in several pairs of shorts for alterations. One pair came back fitting poorly. I returned, tried them on for him, and he acknowledged the problem, re-pinned them, and corrected the alteration. I appreciated that and thought nothing more of it. When I picked up those corrected shorts, I left another pair to be altered. I paid $20 for that alteration. When I picked them up and tried them on at home, the alteration was also poorly done. The shorts laid strangely and had odd-looking seams that simply didn't look right. I returned to the shop and explained the problem. He had me try the shorts on, looked at them, acknowledged that they weren't laying correctly, and re-pinned them to fix the problem. Then, at the counter, he told me it would be another $15. I explained that I had already paid him $20 to alter these shorts. His response was that he had never altered them. I honestly thought I had misunderstood him because it made absolutely no sense. He had just examined the shorts, acknowledged that there was a problem, and re-pinned them for correction -- yet he was now insisting that he had never worked on them in the first place. The conversation became increasingly bizarre and unpleasant. When I pointed out that I had been a very good customer, had spent a substantial amount of money with him over the years, and had referred other people to his business, his response was essentially, "No more business for you." I was stunned. Rather than simply standing behind a $20 alteration that clearly had not turned out correctly, he became argumentative and rude and denied having done the work. He then removed the pins from the shorts and asked me, "I charge you $20?" When I said yes, he threw the $20 at me. That was the end of a 2 1/2-year customer relationship. What bothers me most is not that an alteration went wrong. Anyone can make a mistake, and in fact, he had previously corrected another pair for me without an issue. What matters is how a business treats a loyal customer when something does go wrong. After the amount of business I had given him and the people I had referred, I expected basic professionalism and a willingness to stand behind work I had already paid for. Instead, I was treated with hostility, had the work denied despite what had just occurred in front of me, and was essentially told not to return. Needless to say, I won't. There are plenty of tailors who will appreciate loyal, repeat customers and stand behind their work. After this experience, I cannot recommend King's Custom Tailor. read more

I brought four items in here to be altered. I picked them up two weeks later and when I got home found out that they didn't even touch one pair of my pants. I called on the phone and the gentleman was extremely rude and hung up on me. I went back in 15 minutes later and asked to be refunded for the pants that he did not touch. Instead, he argued with me. and I had to threaten to contact my credit card company before he refunded me. Very dishonest. practices. BTW, after reading a few of these other reviews, I concur 100% with some of the customer comments. He actually tried to deny that he even knew who I was even though I was in literally 15 minutes prior. read more

I heard a lot of good things about this place and have never used a tailor but I decided to give it a try. My mother and I gathered some clothes and we went in. I had a favorite pair of jeans that I only needed the waist taken in. Picked up the clothes 2 weeks later. When I put them on the next day, I realized that he also shortened them. He took 3 inches off the length. We never discussed shortening, he didn't pin them up at the cuff, there was no talk of hemming. So I went back the next day to show him how short they were compared to another pair that I have that are identical. He simply said, "Too late." I'm in shock and my jeans are ruined. He offered no help, no refund, no nothing?!! Clearly we won't go back. I guess they have enough business to not care. read more

King's Custom Tailoring & Alteration - Side by side of the length they used to be in another pair of jeans that are same brand, identical - Sewing & Alterations Near Me - Thousand Oaks, California

Wow let me just say how lucky I am stumble on this place, skills can absolutely trust and reasonable pricing !

There is something wrong with these people, sadly, specifically the man. I went in to have some jeans hemmed, he made ONE chalk mark on them - I'm used to a tailor pinning them so I can see! Anyway, I trusted he knew was he was doing, Picked them up, went home, not only were both sides uneven, they were both too long! Went back in and got my money back. My friend got a skirt hemmed, the stitching is uneven. Oh - and when I went in to get my pants, I forgot my ticket, and the woman looked at me with this both nasty and incredulous face, it was almost comical. Weird place. Not worth saving $10 to have a hem here. My local drycleaner does a much better job. read more

Tried them recently to hemm jeans that I had purchased but were too long (short people problems). I was able to get measured there and they took care of the rest They did a superb job on the tailoring. The turn around time was super fast and they dry cleaned them as well. I plan to use them for any future needs and the pricing was fair for all the services included. read more

Had my wedding dress altered here and it was an amazing price, service, and quick turnaround (only took a few days)! Run by a really sweet husband and wife. I had my dress shortened and tightened around the waist and sleeves, and he did it absolutely perfectly. read more

The owner does NOT stand behind his work. Instead he denies that he even did the work and there is no receipt to prove otherwise because he doesn't give you one. The prices and turn around times may be good but you do get what you pay for. He did a hem on a pair of pants and the thread started to unravel. I went back to ask for a quick repair so that it wouldn't continue to unravel. He refused-- and after inspecting the hem-- denied he even did the work because it was a bad, uneven stitch job. I have lived in Thousand Oaks for 30 years. This is the first and last time I will use this tailor. There are plenty of other competent tailors in the general area. Sometimes paying a few dollars more and getting a receipt to prove your purchase is worth it. read more

I come here at least once a month as a 5'3" girly whose clothes never fit her right! They always bring my vision to life and know exactly what to do. Amazing job and great time windows. Will be coming back! read more

The ladies at a local boutique referred me to King's. Not only were my jeans hemmed in 24 hours but they were also $10 for a very professional job! read more

The work on my dress was done beautifully by this husband and wife team. There is ample parking in their strip center. Be prepared that the man doesn't smile or greet you, and maybe he was in a bad mood (both times). It's not lack of English. read more

Quick turn around service and great work. Had to have a suit altered for a sudden funeral and they were able to turn it around in just a few days and did a lovely job. Will continue to use Kings for any alterations and tailoring. Great value and location. Thank you! read more

King's Custom Tailoring & Alteration - Sewing & Alterations Near Me - Thousand Oaks, California

Quality and speed of service is great! Very reasonable pricing for hemming and they did a beautiful job on relining a vintage jacket with silk material that I supplied. They even made a scarf for me out of the extra discard material! read more

My fiance dropped off a wedding dress here for simple alterations. We call to try to go pick it up, and nobody answers. Weird, they've had it over a wee. Once she goes to pick it up this sign is on the door. That end date is scary close to our wedding if not done we are in huge trouble. No calls, texts, or emails letting us know about this, no way to get her dress. We checked on the 4th as well and nope, sign still there. I fully understand the emergencies, but not letting us come pick it up or giving us any heads up is ridiculous. We will for sure. Never be coming here again read more

King's Custom Tailoring & Alteration - Sewing & Alterations Near Me - Thousand Oaks, California

Shortened a dress on short notice on a Saturday morning. They did the job quickly and great result!

Reasonable prices and very quick turnaround. I am so happy I found this place. and tell all my friends about it.

Stopped by to get quick measurements for my wedding dress. Super simple they were very helpful and paid $10 to get it done. Would stop by again if any tailoring was needed. read more

This tailor repeatedly proves why they are the best in town! I bought 2 dresses on Amazon and wanted the top of 1 sewn to the bottom of the other. I went to a highly rated tailor down the street who kept me waiting forever before giving me a quote of $140. That was more than I spent on both dresses! I drove down the street to Kings and he did a beautiful job for $25! I've since been there many times. I've purchased items for a last-minute occasion and they are always willing to rush my tailoring job, (though I don't like to ask this of them.) On top of always doing a perfect job very quickly, their prices are dirt cheap compared to other places. I hope they can pay their rent with prices so cheap. Make sure you take your tailoring to them to keep their doors open! P.S. I use Google translate into Korean if I need to use detailed instructions. The owners really appreciate it and it works really well. (For simple jobs, this isn't necessary.) read more

Great work for a great price. Brought them a pleather dress with an intricate hem to shorten and they did a fantastic job! Was ready within a short time & the price was great. Definitely will become my 'go-to' tailor! read more

Amazing service ! I came in with my mom a day before we needed 2 long dresses cut and they were the only people that didn't tell us no! They tailored our dresses to our liking and had them ready early the next morning. read more

What a find. Another great experience at King's. I brought in my jacket with a broken zipper. He had it fixed in 5 minutes and didn't even charge me. In the past he has helped me with a difficult tent repair that no one else would do and repaired my work clothes quickly and for a very reasonable price. I highly recommend this tailor. read more

A small business with no frills tailoring! Very kind and costs a fraction of other places (I was quoted ~200 for some simple fixes (hem, button attachment, ect) and King's did for $80 and turned it around in 1 week! They take card, but the reader is old and slow so maybe cash would be better if you have it. read more

This was literally the best alteration service I have ever had in my life. I had such a wonderful experience. I am graduating college this year and my grad dress was too big on me. I called to make an appointment with King's, they said come in today, so I went in that day. I tried on the dress and explained my issue -- chest and waist area needed to be tightened. The owner took one look at me in the dress, stuck a bunch of pins everywhere, and said "good?" And I said, "looks good." Then he had me take off the dress. Whole process literally took 4 minutes. Then he said "come back in several days". I came back in several days, and the dress was so beautiful and fit so perfectly. So, so perfect. I am so impressed and amazed. The best part is, it was so affordable. $20.00. I literally recommend this place to everyone and anyone. I'll be coming back again for sure for all my alteration needs. I wish I found this place sooner when I needed my prom dress altered. read more

See all

I have used King's tailoring several times in the past 15 years. The most recent I asked him to hem 2 jackets in less than 24 hours and he said "of course I can". Amazing service and always done with a smile. read more

very good and really nice- reasonable prices! been searching for someone to do alterations in westlake village but everyone is ridiculously priced!! they are so fast and good quality with low prices read more

I love this tailor. I come here always ever since getting my GRAMMYs gown hemmed by them. They have really reasonable prices and the family is very friendly and talented at what they do. read more

I have been going to them for years! Everything from my daughters school uniform to ball gowns and simple dresses. Simply the best! Fast, easy and always available.... read more

Dropped in, left my clothes, went back the next day and they were ready, and done right. Terrific service, and exactly what I wanted.

Great work! They know how to do a jean hem! Highly recommend. Thank you King's! Easy and fast!

Great place to do business and the prices that you can't beat. The owners are very friendly and nice. 5 Stars!

Went in to get 2 suits tailored. I was in and out of there in15 min. Picked them up when promised. Tried them in in the store and everything I fitted perfectly. I was in and out of there I. 15 min again. Great and easy process. read more

The man that runs the place did such an amazing job on my bridesmaid dress and he only charged me $20 for the hem I needed for it while other places were going to charge $50-$60 !! I seriously can't even tell that he worked on it that's how great of a job he did! I brought my dress in Monday and got it back by Thursday! Seriously no complaints. His English isn't amazing but his service sure is!! Will for sure be coming back again! read more

See all

Very straightforward, responsive, good price. Will definitely return. Had 3 jeans hemmed. Only tried on one pair and tailor adjusted others accordingly. All 3 pairs turned out great. read more

I got my bridesmaid dress hemmed for only $30, while other places were quoting me $75-$130! Their service is fast as well; I dropped off my dress on Monday and picked it up on Wednesday. I'll be coming back as a regular customer. Thank you to the kind owners! read more

King's Custom Tailoring is amazing! I brought my dress in the day before a wedding after my zipper had come off, and they were able to fix it and steam it for me the same day! I am so so grateful, their prices are great too! read more

I have used King's Custom Tailoring several times, most recently to take in several suits and high dollar Tommy Bahama shirts after losing some weight. In total it was 14 items about $850. This was very reasonable for the amount of work being done, and likely saved me more than $3000 in buying new cloths. Quoted 1 week for the work to be done, and it was done on time. This is the only tailor I use and will continue to recommend. read more

King's Custom Tailoring in Thousand Oaks is wonderful! Their work is great, they are fast and very reasonable. They are also open on Saturdays. Thanks very much to King's! You make my life easier. read more

Best tailor in town! The only one I will ever be coming to when I need a dress or jeans altered he is always so amazing and understanding! Also great prices! read more

Small parking lot in a strip mall. It is a small store filled with bolts of wonderful cloth. There's a dressing room and the work space in back. He made 3 vests and tailored a number of suits, shirts, pants for us. Friendly gentleman with broken English. We didn't have trouble communicated what we needed. He was able to do the tailoring quickly but the custom items took more time. If you need more alternations- this is the place. read more