Their hostess was patient and honestly awesome. After multiple changes to our reservations, we came as a family to remember our uncle who passed away 4 years ago. For the price point, we expected better service at the table. The truth is we had to constantly call for help. The restaurant was not in wish hour, so there was opportunity for proper service. We ordered alcapurrias for appetizers and they were good. The pana tostones were the best I've had in PR. Unfortunately, they ran our when we ordered an additional order. We asked for the bistec encebollado which was nicely presented, but the rice was more al dente than cooked so it was hard and very lukewarm. My uncle had a gazpacho that was in his opinion delicious. The best part of the meal was the bread pudding. It's worth every penny. If I do return, that's what I'll have. The ambiance is chic and cozy. So it's very enjoyable, but they need improvements in service and food. read more

Okay where can I go with this review. 1 Waiters needs to understand what Gluten Free is. Risotto has no flower so it's safe? He said it was pasta and could not eat it. 2 We had to tell him do not add bread to any dishes. 3 We ate some appetizer and we ask for fresh plates witch they brought but did not take the dirty dishes away. We had to ask them to take away the dishes away. 4 Why do they do not have a wine list. I ask what wines they had and his response was I'll bring you some bottles and you decide what I have? 5 Wine selection is fantastic but you have to walk around and they are not in any order of country, region. It's only in price. Best thing with this restaurant is free mall parking. LALA'S downstairs has better service and the waiters know how to treat this type of customer. FOOD? Okay. read more

Great place! And the food and wine were amazing. Very large portions, so order accordingly.

Started well but then service turned south today. Took forever and meat was cold and no explanation was given. For the price they charge it was horrible. May not come back again. My name is Fernando Rojas MD 787-435-2737 read more

En mi cumpleaños decidí darle la oportunidad a este restaurante ya que era lunes y mi favorito estaba cerrado. Éramos 6. La experiencia fue muy decepcionante. La atención no es paralela al costo de sus platos, nada impresionante, vasos de aguas vacíos, y mesa sin recoger constante. Pero nada de eso es importante hasta que uno de los mozos derramó vino tinto en mi PJ nueva y mi bolso. Nadie se disculpó. La gerente Sheila Rivera se acercó: "creo que se derramó un poco de vino sobre los paquetes". Con paciencia le indiqué que no fue un poco y le mostramos la PJ y bolso manchados a lo cual contestó: "quiere que les mueva los paquetes para la esquina, si necesita que enviemos algo al laundry nos deja saber" No podíamos creer que encima fue nuestra culpa por tener dos bolsas en una silla vacía. Su actitud fue poco profesional. Un accidente lo tiene cualquiera pero como reacciona el restaurante es lo que lo hace diferente. La cuenta fue de casi 600$. Nada iba a arruinar mi cumpleaños pero lo que me mató fue cuando al preguntar como responderían al agravio de manera burlona eliminaron unos Dumplings de la cuenta. Fue un insulto sin hablar. En silencio, procedimos a pagar y aún así se le dio su 18% al mesero y determinamos no volver jamás! La comida (churrasco y filete) desabrida y de baja calidad. Así es el servicio de este lugar :( read more

This place is frustratingly inconsistent. At times, service is great, but the food is awful. Today, food was great, but service was very, VERY poor. Don't think I'll be going back any time soon. read more

I visited Vinus on Saturday, June 28. Sadly, this was just another underwhelming visit -- and probably my last. I've been here a few times before, and while none of those experiences were great, this one really stood out (in the worst way). The service and atmosphere were fine, and the appetizers were decent. No complaints there. The real issue was the New York steak I ordered. It was cooked to the right doneness, but whoever was at the grill completely burned the outside when searing it. The steak had a strong burnt taste that ruined the whole dish. For a place that markets itself as a steakhouse, it's frustrating how inconsistent they are with their meat. After several chances, I think I've given Vinus more than enough opportunities to impress -- and unfortunately, they just haven't delivered. read more

Food and service was fantastic. Very clean and bright place. Tons of wine options. Out able went family style as well ordered two current salads (chopped and Greek) and then a churasco flank steak and a filet mignon . I will be returning to this place read more

Super expensive. So be forewarned it's a unique experience because you walk into a wine shop and sit down for a meal. You just get up pick your bottle bring it to the table. They have exquisite selection of wines. And a full bar. The food is fantastic! Wicked expensive, but worth it. We were on a girl day out, and I selected a red and a fabulous white, light French Chardonnay. Paired it with a chop salad and mushroom stuffed with chorizo. For the California Cabernet a 1/2 bottle, we enjoyed the Churrasco and cheese empanada, and some goat dumplings. Shareable dishes, delectable flavors. Great service! Make sure you make reservations ahead of time, or deal with the hungry and rambunctious Puerto Rican people hiding from their children! read more

The food is amazing I highly recommend the salmon. The wine selection is good however as others have mentioned they do charge a ridiculous amount for the cheapest wine you can find at a grocery store that is the wine nobody gets. Definitely make reservations since this restaurant tends to be pretty busy. Service is quick and attentive. read more

Vin'us - Salmon - Wine Bars Near Me - San Juan, Puerto Rico

Celebrated my birthday here, the wine was very good - the waiters are very knowledgeable and helped us find new wines within our likings to try out. The poke nachos were to die for, the beef carpaccio also delicious got so full off that but somehow made room for main courses and everybody loved their meals, fan favorite was the risotto! read more

Vin'us - poke nachos, SO delicious - Wine Bars Near Me - San Juan, Puerto Rico

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This is one of the places that has stayed spot on after the Pandemic. The food is exquisite and you can share the plate for 2-3 people! What we have always ordered was still delicious and it saves money we order the skirt steak with fried plantains (Churrasco con tostones) and Puerto Rican Chinese Rice (Arroz Chino Criollo). We have rice for the next day so it's great for lunch or even brunch Soo the dumplings.... they were good, but i expected them to be steamed for some reason‍ We came here for my Mom's birthday and the only downside was that we ordered her cake as a SURPRISE and another waiter came to put the dessert plates at the table... that really tipped my mom off for the surprise Our current waiter would disappear and we had to call others, but I noticed he was the only waiter for the outside tables. We were having such a good time that it was ok-ish for him to take longer than usual. Overall the food is great, they have great selection of wines & you can share everything read more

Vin'us - Arroz Chino Criollo - Wine Bars Near Me - San Juan, Puerto Rico

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Great menu for this Californian. I had wedge salad with medium rare steak and it's huge and the steak was perfect. Tried champagne and cab savignon and bought some bottles to go. Nice vanilla ice cream with berries. I tipped like a MOFO. read more

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Cold cold cold raw food. Server tried his best but that can't make up for a terrible dinner. Just terribly prepared and cooked. Every dish was raw and cold. The sides were uncooked and the meat was raw. read more

Service due to the employees excellent... Food the worst 50. dollars charged for a burger... worst salad and worst ever French fries...

NOT FOR SPECIAL OCCASIONS. We were vacationing to Puerto Rico for my husband's 40th birthday. Our driver recommended Vin'us and really raved about it. So I made the reservation and put in the notes that it was my husband's birthday. Upon arriving, we knew it wasn't our vibe but tried to be optimistic and still gave it a shot. Not once did anyone refer to our reservation note and tell my husband happy birthday. We had 3 different guys before our assumed waiter. Drinks were not it. We ordered the pork belly bao buns and the bread was way over done (should be soft and fluffy and they were literally toasted), and the pork belly was so tough my husband was picking it out of his teeth a good half hour later. After the appetizer, we left and went to Morton's. read more

I you are "solo" don't expect a good service! I was planning to have a late lunch with a bottle of champagne on a Friday at 3pm. Also I was planning to buy 2 bottles of wine for a gift. Regardless that I explained that to the hostess, she denied me a table because I was alone and the only option was at the bar. The place was more than halfway empty but still because of the policies as she referred she can't accommodate my request. Ask for a manager and she right away told me in a diminished way that "he was on a break" read more

The food never disappoints here. And ask your waitress/waiter to make the drink special and they will. It's our new favorite restaurant. read more

Vin'us - Deliciosa red snapper and pesto pasta. - Wine Bars Near Me - San Juan, Puerto Rico

First time at this upscale wine house. The chorizo manchego stuffed mushrooms were full of flavor and the my main dish of chicken breast with spinach ricotta was unique and housed layers of delicious flavors that please the palate. Accompanied with a nice bottle of Cabernet wine it was a very enjoyable experience. Bravo Vin'us!!! read more

Vin'us - Chicken Breast with Spinach Ricotta - Wine Bars Near Me - San Juan, Puerto Rico

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I took my gf for valentines here. They had reservations all booked, but let us sit in the bar. The food was really good the Mac n cheese was yummy and the meat was cool to perfection. Had a brownie with ice cream (fyi to share this thing is huge).The server from the bar was very attentive and very proper. I had a great dinner. read more

Vin'us - Mac n cheese - Wine Bars Near Me - San Juan, Puerto Rico

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Stopped by for dinner with a group of friends last night and the dinning experience was quite disappointing. The food was average at best, however the service was really good. We ordered a couple of appetizers for the table. Started with the Spicy wonton asian nachos, the pork belly buns and the veal parmigian lollipops. The nachos were good maybe my favorite dish. The lollipops were ok, the marinara sauce was cold. Pork belly buns were good butv very salty. For entrees the linguini with clams, chorizo stuffed mushrooms and shrimp with mojo sauce. The linguini was disgusting, you can't tell from my photos but underneath the linguini was a ton of oil, I've never seen soo much oil in a dish in my life like I did last night. I requested some parmigiano cheese on the side and the dish came with congealed cheese on it. The flavor was nice but good god it was just soaked in oil. The shrimp was awful extremely oily it didn't have that garlic mojo flavor, bland and average. Mushrooms were alright. Overall the appetizers were better then the entrees. So on to the good... the service was great, our server was very attentive and took good care of us. The many bottles of wine we ordered were very very reasonably priced and also very good. It's such a beautiful restaurant I really wanted to like this place considering Vin'us has adopted the "Bottles" concept. I'm a huge fan of bottles but this place isn't even close to being the same. Sorry I will not be back. read more

OMG! I'm a steak eater and this was one of the best fillet mignon I had ate . It was so tender, to the point, nice portion a very nice portion of vegetables and roasted potatoes. I was so satisfied that I didn't need a dessert. Thank you! read more

I am beyond happy we got to celebrate our 24th anniversary there. The location was perfect. The staff was beyond and sitting with reservation was immediate. Michael was our server and he was amazing. The food was delicious and we eat out good restaurants. One of the best steaks I have ever had. To end our night as a thank you and congratulations, w were giving some amazing Chivas Whiskey. Best vacation and if we are ever in San Juan Puerto Rico again, you better believe we will be going again. read more

Bruce, Bruce, Bruce! By far we have to thank our excellent experience to our server Bruce. You can really tell when someone loves what they do and this guy just shines! We went in to Vin'us for some quick tapas and wine. The food selection and wine suggestions were just perfect! Thank you Bruce for making our experience so great! Cheers to you! We will definitely come back next time we are in PR. #FOHInAction read more

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Very poor service. It took two hours to get our main dinner. The food is ok, not the greatest. Good ambience but very very slow service.

The food came out frozen. The fish mussels were the worst mussels I've ever eaten. Do not waste your money. Service was good.

The customer service I experienced was very good. They were willing to explain and help the customers regarding menu items. The waiters were very friendly and approachable. We sat close to the kitchen and it seemed fairly clean. However, they didn't seem to be wearing netted hair gowns, and the chefs did have rather fantastic hair styles. I can say they had gloves on. Moving on to the food, it was above average. I highly recommend the bao buns, as the duck filling was really good. Also, the fries are amazing here. Overall, pretty good bang for your buck. read more

Bottom line: incredibly disappointing experience service wise for what is supposed to be fine dining (or at least priced as such). Food is average, wine at least is priced well. Will not return. Gluten line: not only met with ignorance, but then with resistance (chef apparently could not be bothered to modify anything). Side note: we were a table of 4 physicians...and all speak spanish. Avoid unless coming only for wine and a steak. Long line: what was supposed to be an upscale dinner with friends turned into an outright struggle. When asked about gluten free options, the server was definitely caught of guard. He stated only the portobello main dish was gluten free, which made us think maybe he thought it was the same as vegetarian. We explained to him we just needed to make sure the food didn't come into contact with anything wheat, barley, malt, flour, etc. He almost had to be convinced to go ask the chef (who we expected to come describe what he could prepare, specially for a $$$$ restaurant, yet never came). He returned stating they could do the salmon, and that the stuffed mushroom appetizer could be done as well. Within 10 minutes, the manager finally shows and informs us that indeed the stuffed mushrooms are riddled with gluten, from the chorizo to the cheese. We inquire about having the truffle fries pan fried in fresh oil as we've had in other restaurants instead, only to be made to feel as if we've just requested their first born. They go back again to "see if the chef is willing" (lol) and tell they'll do it. Meanwhile, 3 of us share a 40z steak ($125), which was delicious. The carpaccio was nothing terribly special. The fries (when they finally came) were very truffly and crunchy. Overall, we spent a solid 45 minutes just trying to eat. We've had an easier time at smaller, cheaper, more tucked away restaurants all over Puerto Rico. We implored the manager to please educate his waiters about allergies and the upper ups to request having the menu at least appropriately labeled. We will for sure not return and I would recommend coming here for the quality of service and food for the prices. read more

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This is one of my favorites restaurants near Carolina. It's conveniently located at the Mall if San Juan. They have a huge list of wines and very plates for a family dinner. Although their plates are very good, beware of the sizes, two people can eat from a single dish because their huge! read more

Absolutely amazing experience. I am so glad I trusted my gut versus some of the reviews. My husband and I were in Puerto Rico for our wedding anniversary and to visit family, so we picked Vin'us for our anniversary dinner. Soon as we walked in the hostesses were super sweet with their greetings, COVID precautions were visible and there was literally no wait time as we were seated immediately (we had a reservation). Our server was Michael and I cannot say enough about this amazing young man! He made us feel so welcomed and truly went above and beyond to share in our anniversary celebration. He walked us through the process of selecting a wine from their vast collections, which was so much fun. You get to walk around and there are so many amazing ones to choose from that we ended up with two bottles! I highly recommend that you try Laurent-Perrier Cuvee Rose Champagne. Also, Michael made sure our glasses were never empty! Dinner was outstanding and our food was delicious. I had one of the best seasoned and well cooked steaks I have ever had in my life. My husband was obsessed with his Fontina Truffle Gnocchi with Alaskan King Grab. We had such an amazing time I had to give my praise to the manager. I cannot wait to return! read more

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Located in Mall of San Juan. Great service and great food. Lots of wines to choose from. read more

Vin'us - Wine Bars Near Me - San Juan, Puerto Rico

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Went with a group of friends (6) as required by law and was disappointed when I walked in (my friends were seated already) hostess had her mask down and only placed correctly to greet me. They accommodated a group of about 18 to 20 people in 2 tables next each other (including some children). This breaks protocol and exposes all of us and staff. They even made us move our table several feet to accommodate... we will never get out of this mess if people don't follow rules. read more

Soo chic restaurant! Beautiful setting! All the food was superb! All was 5 star Excellent service, top quality food and large wine selection. Recommend! read more

Vin'us - Ribeye with sautéed vegetables - Wine Bars Near Me - San Juan, Puerto Rico

This place can see pricey, but most of the side plates are served to be shared. The stakes, if they are not bone-in, the come cut and you can share them as well. There are some options of streaks that are aged and very tasty. I had a Filet Mignon rare and we also ordered a Ribeye medium rare. They serve at the temperature you ask. As a side we went for the Risotto de Gandures. Everything was amazing. The servers are well-trained as it relates to the food and very service oriented. If you are in San Juan, try this place. You'll not regret it. read more

We order Rib Eye steak with gandules risotto. Mu kid order house fried rice. The service is pretty generous. The meat was excellent. The service exceeded expectations. The wine list has large variety. Highly recommend. read more

The food is usually very good, great actually, but the service is terrible. We had this one waiter who looked like he never slept in his life and he would come to the table every 20 minutes if we were lucky. He would otherwise disappear. There were many empty tables and they had said they were full, and there were so many waiters and waitresses doing nothing, just chatting and having fun. They forget about their clients. All the chefs are also just playing around and socializing only. Everyone seems around the same age, early and late 20s. Again the food is good, but the service terrible. I don't NOT recommend the place, but visit at your own risk, you were warned. (I came at about 5, so maybe at another time with other shifts it is different). I would have given it 2 stars, but they get an extra for the food. read more

Vin'us - salads, sides, sandwiches, kid's, desserts - Wine Bars Near Me - San Juan, Puerto Rico

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Amazing Ambience. Great Variety. Plates are for sharing. Wine selection is spectacular and very good price. Service top notch. I would highly recommend the mac & cheese truffle balls. When you order a steak it is brought medium rare to finish the cookint at your table read more

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When me and the wife heard that American Cut at Mall of San Juan was closing, we were disappointed. Yet after todays visit to Vin'us , which replaced it, we are happy for the change. We would always go to American Cuts hoping to enjoy some good meat plates, unfortunately they never delivered. Vin'us delivered, and then some. The food was delicious and plentiful. The staff was able to sit us, even though we had no reservations. (PLEASE MAKE RESERVATIONS AHEAD OF TIME, IT'S PACKED) #OpenTable Thanks to Jose our waiter for the great service. We will definitely visit and recommend this new and trending spot. read more

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Slow service and sub par food at this or any price point. Definitely would not recommend. There are better options at the mall, or else where. read more

Two instead of zero stars given for charming ambiance. There are much better restaurants in San Juan. Most disappointing was the slow service once we were seated--no water or even menus given to our table of four for ten minutes. Server people were nice enough but getting our order placed and delivered was not remotely prioritized. read more