I used to shop there alot. Somehow lost track. Needed my all leather hat sized. Took it in they…read moresized it right away. They NEVER disappoint.

Good selection, nice people. I have shopped there for years and bought shirts, shorts, pants, hats…read moreand jackets.

I had not been in a Patrick James for years, but due to my recent needs I was attracted to this…read morestore. Like the other stores I previously visited, this store has a simple elegant feel, with a good depth of traditional style men's clothing. For upper middle tier designer branded clothing, the prices are high, but not out of line for the quality. Service was excellent. The overall experience was similar to what I used to get at a Nordstrom menswear department. I will return and shop again.

I have been a loyal customer of Patrick James for many years and used to shop frequently at…read morePavilion location on Fair Oaks Avenue. I always had an excellent experience there -- the sales team was professional, personable, and made every visit better than the last. Since that store closed, I have been visiting Folsom location, but unfortunately, my experiences there have been quite disappointing. It began with a challenging return process for a sweater I purchased -- the level of questioning made me feel uncomfortable and unwelcome. Most recently, during my visit yesterday, I purchased a cashmere cardigan ( transferred from another store) and mentioned that I had a 10% off coupon. I was told that the coupon could only be used online, which I found unreasonable. I could have easily made the purchase online at a lower price, but I intentionally chose to buy in-store to support local business. Despite paying full price, my coupon remains unused. Today, I called the store regarding a 100% Merino wool sweater and requested to have size L and XL transferred from another store so I could try them in person before purchasing, like I did with the cashmere cardigan-- a process that had been accommodated in the past. I was informed that I now need to prepay for at least one sweater, as transfers between stores are not allowed, which contradicts my previous experiences. As a long-time customer, I am deeply disappointed by the decline in service quality and flexibility. Policies and customer service attitudes like these discourage customer loyalty and erode the brand's reputation for excellence. Regrettably, I will no longer be shopping at the Folsom store and will also discontinue my online purchases with Patrick James. I also intend to share my recent experiences with friends and colleagues who are loyal Patrick James customers so they can be aware of the challenges I encountered. I hope this feedback encourages reflection and meaningful improvements within your organization.

I had a great shopping experience at Folsom Premium Outlets! There is a wide variety of stores with…read moregreat brands and excellent discounts. The outlet is clean, well-maintained, and easy to walk around. The staff in the stores were friendly and helpful, and I was able to find everything I was looking for at great prices. I would definitely recommend visiting if you're looking for quality shopping and good value. I'll be back again!

I was in the area and this is my first time being here. I like the shops it's spread out & similar…read moreto premium outlet in Livermore. The selection of stores is plentiful but to my disappointment, there was no luxury brands here like the Livermore Outlet. Adidas and Vans has 40 + 50% off on select items. For front parking at the main entrance the outlet charges a fee however there is free parking outside the main entrance. It's a nice outlet to visit however I don't think I would come back because of the limited selection of luxury stores and the parking situation.

I was unsure after reading the reviews, but I went in and there was a great selection of…read moremerchandise, I was greeted right away, measure, and helped to find what I need. I prefer this location over Roseville.

RE: Folsom, CA location…read more The suit I purchased was grossly over-priced. Then, without any advance notification, I had to pay additional for tailoring AND beyond that, the tailoring charge was line itemed for every touch point adding an additional & $150 to the total cost. Finally, after having spent more than $750, they wanted to charge an addtional $3.00 for a plastic garment bag. I don't know what I'll do the next time I need a suit, but I sure as hell won't be a repeat customer of yours.

Came in for another online order pickup up, for some new business/Winter attire. Banana Republic…read morelike the other stores at the outlet were having sales before Black Friday, so it was the perfect opportunity. With ordering online I decided to try everything one before leaving. Everything fit great, which w was a plus, and the reaming g things I bought were shipped to my home. Staff was really friendly and extremely helpful. And I was in and our without an issue.

If you are a fan of Banana Republic clothing and love a bargain, check out their outlet shop in…read moreVacaville, CA. They carry men's and women's clothes. Currently the women's inventory seems to be centered around an urban western theme. Fringe faux leather jackets, poncho shawls, duster jackets, and oversized button up shirts. I am too square to carry off any of that. However not to fear, they do have other clothing that do not fall under this theme. Another thing to note is the current inventory barely has any petite sizes.

I love coming here as they have a great selection, and the staff is very helpful. They will order…read moreyou anything they don't have.

Came into Polo Ralph Lauren for the first time, while at the Folsome outlets picking something else…read moreup. And after deciding to look for early Black Friday deals for Christmas. Loked around most of the store to get a sense of everything, amd eventually settled on trying out several different crew necks and a quarter zip. I didn't decide to get everything here bit did decide on the an olive green crewneck sweater for myself. And a black ahort sleeve athletic t-shirt for my son. Multiple staff were very helpful. One male staff member in the floor was also able to provide a better description of sweaters I asked about and their differences. Which would help me describe them to someone else if they were to ask which ones I was interested in. A female staff member who helped me with the fitting room, also helped me at the counter. And told me abojthe extra savings on my purchases if I signed up for their free Ralph Lauren account. A 10% additional discount for a few moments of my time was definitely worth it. And Ralph Lauren also supports veterans and had another discount for service members, which I never expect but am really appreciative of. Out the door I think I saved about 50% on my purchases, which the sweater already being 30% off. And the additional discounts saved me another 20%. Overall: Great experience at this location, and I really appreciated their thanks to service members and their additional deals for them.

I've been coming here for years and I absolutely love everything I find and they always pick a lot…read moreof my clothes

Came in to buy swim trunks that were on hold from 7/11-7/14 employees told me to come in the next…read moreday because that's when they were off hold . I came in on 7/16 to buy them and they said I couldn't because an employee friend wanted them . Employee was completely rude about it and I will never come back to this establishment ever again after this incident and I had been coming here for years and sad to see this place going down hill especially since their new wave of employees being completely incompetent and rude. Do not shop here !

Debbie provided wonderful service to me and my family. We found hubby the perfect outfits for our…read morevacation to Hawaii this year. We will definitely come back soon.

Calvin Klein Outlet in Folsom is one of the stores I will check out whenever I visit Folsom Premium…read moreOutlets because of the selection they have in the store. The merchandise here is always offering a percentage discount. Some items are deeply discounted. The employees are amicable. I have always felt a warm welcome when I walked into the store.

I have such a great time shopping here, the employees are very kind and welcoming!! Always chatting…read moreit up with me, helping me choose what goes best together. Very cute, affordable, and mostly modest outfits! They're very kind about me coming in and out of the dressing rooms. It's a beautiful walk there too.

Review is strictly for the female who has a Pokémon pin on her lanyard working the cash register on…read moreWednesday evening at 6:45 PM, SA #731323. I came in to return two dresses that I ordered online. No acknowledgement, no greeting, overall super disrespectful and ill mannered. She happily spoke to the customer before me and told him to "have a great day," but funny enough, I wasn't given the same treatment. Please consider another career if you don't want to treat all customers fairly and with a smile on your face. I said "thank you" twice and wasn't even acknowledged once. Honestly should've just saved my breath and gave her the same treatment, but unfortunately, I wasn't able to swoop as low as her.

Kim is AMAZING!!! As soon as I walked in she asked if I needed help with anything and she answered…read moreso many questions and was so knowledgeable. She took her time and went out of her way above and beyond to help me. It's hard to get customer service like that these days. She makes you feel like a rockstar and she is so sweet. Never get rid of Kim she makes that store amazing

I have come to the Folsom Outlets many times. My daughter wanted some jeans so today we came into…read morethe Levi store. I was so impressed by the store. I usually think of the stores at the outlets to be disorganized and not a great representation of the brand. I was wrong. This store gave me the same vibes I get when we are at the San Francisco store. It was kept very organized. The staff was very friendly and helpful. We went in for one pair of jeans. Next thing you know. I am telling my wife to bring my son over as well. 6 items later we are leaving. I couldn't have been happier. The 7th item is being shipped. They didn't have any hesitation getting the items we needed sent to us. I think we spoke to 4-5 different employees. As they were all waiting to help. The Manager Rick(?) was even there and helping people from the register to the dressing rooms. The staff seemed to really enjoy being there. The store has great pricing. Great organization and are eager to help you find what you want. Even if it needs to be ordered online.