Called in to get a price, spoke to Barbara she was very rude, she tried to dictate where I take my…read morescrap metal saying because I am in a different city I NEED to do business with my local location. I have my own reason why Im going to Santa Fe which is none of her business at all. Gas prices are high and she's concerned where I take my scrap as if she's paying my gas and maintaining my vehicle... I don't think so mam. I'll do business where I please. If you don't like it, find another job. Otherwise this business is usually really good we have never had an issue with Santa Fe or Las Vegas locations, both Steve and Brian are wonderful to do business with.

Who was very pleased with the service, I found a very polite and helpful. I was looking for a…read moreparticular part that they were able to explain that it was unusual and that it was very specific and at that time they did not have it. But gave a good explanation of why it wasn't available and I would certainly work with them the gun.

I had a major blowout and wouldn't you.know it, the dealer didn't put the lug nut cover tool back…read morein the vehicle after servicing the tires. Isaiah was able to remove to the covers with a hook and get me on my way. The wheel was frozen to the hub and there was no way I could have changed it myself.

Parked at the Santa Fe Brewing Company for an event and my car sank into a culvert. AAA summoned B…read more& G Towing to dispatch them to our site. We couldn't have been served by a more professional and polite associate named Sean ( Shawn). He apologized for the late arrival on a busy Saturday evening. Within 10 minutes we were on our way. He checked to make sure there wasn't any additional damage or leaks to the undercarriage of our vehicle. Total professional interaction; much gratitude!

These folks do not need me to join in and sing their praises, but I am anyway…read more What a nice, competent, knowledgeable, and helpful bunch by of professional people. I called with no expectations of getting in for at least a week and before I knew it I was booked in for the very next morning. My problems were diagnosed and I was called with a clear plan of action and a great price. They've been a staple in Santa Fe forever and now I know why. I, as a woman, have been so talked down to by Mechanics that I could hardly even bring myself to hire one at all. Not anymore. Alex Safety Lane will always have my business now. THANK YOU for being a bright spot at a difficult time!!

Horrible Experience, I brought my Highlander in for rotor and brake job all the way around. I…read morewanted to purchase my on parts but they would not warranty them and assured me that their parts would be high quality parts. Two weeks after the work the rotors turned powdery bright orange. Which you could see through my jet black 2000 dollar TSW wheels. They said oh that's not important as long as they function. It was obvious that I had updated the look and performance of this older Highlander. What the heck? .....absolute nuts. They refused to fix it. So I shelled out the money for all new parts and Peerless did the job. Personally, I feel like, if I was man this would never of happened. Every time I drive by I flip them off. hehehe

I cannot speak more highly of Safelite Santa Fe. We discovered that our car had a cracked…read morewindshield just days before we were to leave on vacation but we were able to make an appointment for remote service through our local Lewisville TX Safelite shop. The fellow who came to our home was friendly and professional and finished the job in a few hours and it seemed all was well. We left for Taos NM and had no problems until about a week later when we encountered our first rainstorm. I turned the wipers on and to my horror the passenger wiper went straight up and stopped but the driver's wiper went back and forth a few times before the blade caught the now stuck passenger wiper and flew off as though a prop in the movie Twister. I crept home in the storm at the pace of a slow jog and made it shook-up but safe. I immediately suspected the broken device must have been related to the new windshield so I called Safelite and after a great deal of AI runaround was finally connected to a very pleasant woman who took my information and said she would arrange to have someone come to the home where we were staying to look into the matter. The issue was that we had left the Lone Star State and were now staying for an extended period in the Land of Enchantment. Unfortunately, there is no Safelite shop in Taos, but they connected me with the store in Santa Fe, (1&1/2 hours away), who set up an appointment a few days later. This is where I was introduced to hero technician John Fernandez who called me to ensure he had the right info and said that since he lived in Taos I would be his last stop that afternoon. He showed up as promised and said that the problem stemmed from the fact that the Texas repair fellow had failed to reset the wiper motor after he'd removed the wipers but that it was an easy fix. He reset the motor but try as he might, he could not get the new wiper blade he brought from Santa Fe to attach to our Mercedes. He ended up calling his boss, (at home,) who Googled it and discovered that Mercedes uses proprietary wiper blades and only their wipers would work. Naturally the nearest Mercedes dealership is also in Santa Fe but the next day, while John was out in the field, his boss, (who also deserves kudos), obtained the appropriate blades from the dealer and John brought them to Taos that evening. I have to credit John for sticking to it like a pit bull on a bone - he was not going to let us down and he didn't. He should be made president of the company or at a minimum be given a medal.

We had a break in to our truck a week ago, and needed a new side window. Our insurance company has…read morea glass claim office and scheduled with Safelite in Santa Fe. Safelite called mid-week wanting the VIN to make sure they were getting the right glass. We never heard from them for our Saturday appointment, so stopped by the shop to confirm. My wife comes screaming out of the office in tears because there is no glass, no appointment, and the receptionist should not have a job anywhere. She needs to be fired. No one cared. No remedy. And we still have an open truck. You have to wonder what kind of a manager could run a shop so poorly. Your customers are everything.

Under new ownership now. Great staff and friendly service. Luckily their mechanics could fix what…read morethe other local small shop messed up. Will definitely be going there from now on!!

Bought a new ID4. This dealership helped get me out of a vehicle that I was way upside down in…read more Also took my vehicle for its first service and it was a truly exceptional experience!

We are on vacation in Santa Fe and our tire kept losing pressure. We called Amigo tire and they…read morefit us in immediately. The staff was super friendly and the service was excellent. Thank you Amigo Tire!!

I hate to write this review, but i am compelled…read more. Techs- Incompetent- see pics- left a plastic bag and a rag under the hood after AND did not tighten my skid plate. caused bolts to come out...it was a simple oil change Sales staff- laaaaacking communication and trying to problem solve by sending "my guy" to auto zone for an OE bolt for my Raptor R. then promise me Monday...no wait 2-3 days...now after 6 they tell me monday... nah homie. Owner-NO INTEGRITY. didn't apologize or take responsibility. Instead he wanted to "sever the relationship". we ain't dating! FIX THE PROBLEM. He would rather refund me more money than reimburse me for the bolts i got from the dealer down the road. SMH sh*t happens in a shop...i know that more than most...but what defines the character of a shop is how they deal with it. Obviously the owner, Eben doesn't care for his customers.

The brakes on my RV-towed Chevy Colorado froze up and completely destroyed the brake pads & wheels…read more Chevrolet Cadillac of Santa Fe correctly diagnosed that and replaced brakes & wheels. However, they overlooked the brake system which allows me to tow the vehicle behind my RV. I paid them $2100 and the same thing occurred again in Espinoza - 25 miles. Their service Advisor was extremely efficientu& responsive. Yet when we returned to claim the truck, we had to wait an hour. They lost it. The new Dealer manager came to the huge lot & with the help of a couple of his hands, found it promptly. I later took the Colorado to a small mechanic business in Pagosa Springs. They did the same replacement Total charge? $1600. They also recommended that I have the brake controller checked out as that may have been the problem. Turns out that WAS the problem. I've already posted a review on them. So if you're near Pagosa Springs, needing brake work, read the ALL 5-star reviews on brake work. You'll find them.

I always bring my car here for service and oil changes. Ray takes care to get the best parts and…read morebest service for my car. They have a wonderful waiting area and clean bathrooms. If you want to shop for a new car they got your back too. I am always happy with their care of my car and its service here. They are great! They know what to do, and do it well! Thanks Ray for all you do! Thanks Chevy Cadillac of Santa Fe!

I don't often write reviews for car services... but I had to compliment this crew. I bought a truck…read morefrom a nearby dealer & there was a chip in the windshield (in the driver line of sight) so they scheduled me to go to Touch of Glass (ToG) to replace it. There was a small leak after replacement & they (ToG) wasted no time in getting me back in to remedy it. They didn't hesitate to replace it AGAIN to make sure it was done right. While I was there, someone came in to get an estimate on replacing a windshield & the price quoted was VERY reasonable. If I ever need to have window work again, I'll DEFINITELY come here FIRST. I trust the couple who own it. I chatted with the female owner while I waited. A very nice & professional lady. I believe they are honest. Thank you!

Other auto places said my windshield couldn't be fixed. It had come unglued believe it or not from…read morethe to of windshield to the car. Touch of glass glued it tightly in place without cracking it.

I am so grateful for Anaya Towing!!! From Victoria on the phone -- what a relief!!! --…read moreprofessional, helpful, and kind. And then Billy showed up with his winch and pulled me out of the ditch. He was kind, helpful, and professional. Plus, this was taken care of in a very timely fashion. So, if you need a tow or winch, please call Anaya Towing. I am so grateful for their help. Sincerely, Polly Severy 6/24/2021

Never worked with a better towing service. Everyone was fantastic. I just bought a school bus and…read moreneeded it towed quickly. Everyone worked together to make that happen. My bus had some special issues and it wasn't a simple straight forward tow and they stuck with it until the job was done well. Billy especially was great. I wanted to know about everything that was going on so I could be able to take good care of my bus in the future. He really went out of his way to explain everything to me. I felt the tow was very reasonably priced especially given all the effort that they put in. 11 out of 10 service. Thanks!

I popped in later in the day after my windshield got a knick on the freeway. The owner was kind…read moreenough to help me out, even though he was short staffed; and his repair job was amazing. He took a nickel sized knick and sealed it in such a way that it was barely visible -- down to less than an 1/8 of an inch in diameter!!! Seriously impressive -- the coolest part was that he did it free of charge! Very rare, and just goes to show that there are good people out there. My windshield is restored, and so is my faith in humanity! I tried to take a pic, but the spec is now so small that my iPhone couldn't even really capture it in focus. Thank you speedy glass!

Called Speedy Glass for a quote and they were cheaper than the rest Jessica is…read moreamazing/patient/friendly and the installers were fast and friendly! they quote you like an hour but it's more like 1/2 an hour. my window was ordered for the next morning and installed that same morning! very happy with them! they will be my go to for my glass needs!