I brought my RV to Hal Burns after having a bad experience somewhere else. I am so happy that I…read moredid! They were able to fix all the items on my to-do list in 3 days time. They were professional and extremely helpful. When I had trouble disconnecting my fifth wheel, one of the gentleman helped me and then also greased it for me when I left. The technician who fixed the items walked me through how to winterize it and he did a great job on the icky refrig! Paco, I want to thank you individually. As a woman RVer, you treated me with the utmost respect. You were so helpful and I just really appreciate you! You guys are my RV shop for life.

Unsatisfactory work. 4 work orders. Stabilizer repair- sold us a replacement control module. On…read morethe trip following the replacement they didn't work. In actuality the hydrologic lines needed to be replaced. $800 down the drain. Winterizing service- couldn't figure out flood in bathroom. They didn't drain the toilet sprayer it cracked. Had to replace on our trip. Oil change and check up - supposedly checked tire pressure. Again on the trip following that, we stopped to check on a lug nut cover. They saw the passenger front tire had threads showing. So we had to spend 2 extra nights, Friday till Monday. Had to order the tires. De-winterize- couldn't figure out why no hot water. Again on a trip. Had to call them, they forgot to reopen the bypass valve on the water heater. Very unprofessional and they have high prices. Would not recommend them.

Chose this place due to a recommendation from a coworker and the good location (walkable distance…read moreto an Enterprise and several lunch spots right next to the shop). I c alled about an oil leak and they got me in about an hour later. The diagnosis was quick and the cost seemed a lot at first, but then I remembered it probably included the diagnosis cost. I also had no interest in fixing it myself so it was worth it to me. They have a very loyal clientele. Everyone that came in was familiar with the owner and spoke highly of the shop.

I took my Porsche in to them. I live in Taos so had it towed the 65 miles to their shop in Santa…read moreFe. They diagnosed and fixed the problem and I felt the price was fair and their work has been perfect.

I just received extraordinary service at Master Tech today. I'm heading out on a roadtrip, and…read moreneeded to make sure my Rav4 Hybrid is road-worthy. Not only did Amy and Annie do everything possible to get me in and out before my ETD, they were both warm and funny and authentically welcoming. Ari and his team are knowledgeable, skillful, and compassionate. While handling my tune up they found and resolved many issues for me, and alerted me to additional issues that might wait until after I return. Ari took the time to go over in detail, with both photos and drawings, everything that they discovered, and how they fixed the most pressing problems. They even popped my rear bumper back into shape where someone had caught the edge. Ari was keenly present and patient while reporting his findings. He answered all my questions and made helpful suggestions regarding what might be the next priortiy to address when I am ready. I walked away smiling, feeling like I received so much for a super reasonable final bill. I am beyond impressed. I feel 100% safe driving across the desert and beyond, and am looking forward to the next time I visit Master Tech. The integrity and caring are truly heartening. I've found my forever mechanic.

I originally went to the Master Tech garage on the advice of a friend of mine that started working…read morefor Ari. He told me that Ari was really thorough. Little did i know that Ari thoroughly ripped me off. He initially told me via text that my bill for the work would be $1100 plus tax but when i arrived to collect my vehicle, the price was more: $1587.51 Ari explained that my van needed new software for the electric engine and of course Chryslar charged for the software but having called the dealership after, I learned that Chryslar didn't charge anything for new software, Ari charged me $495 for software and charged me for labor (an hour) which normally takes 15-20 seconds to upload. He told me that he had to replace the electrical harness to replace the broken hood latch switch. If I had the foresight to order the hood light switch on Amazon, it would have cost $35.00, Ari charged me $225.00 for this item. After paying for service, I noticed that even though supposedly doing a overall performance check, ($75) they didn't bother to air up one of my tires, leaving me in a lurch and having to get it done somewhere else. At the performance review, Ari explained the repairs still needed on my vehicle, these included two new tires, a tuneup, allignment, replacing the spark plugs and other maintenance stuff. Of course, Ari and his technicians could do all of these repairs. He said that spark plugs would cost $400. When I looked them up on Amazon, they were priced at $99.00. I won't take him up on his offer to do the work on my vehicle. Thank goodness, I didn't make another appointment with Ari! Don't read any of the positive reviews, they were written by owner Ari. If you notice, the positive reviews are only a paragraph in length, whereas the negative ones are longer to include all of the complaints. I noticed advertisements for Master Tech in our local newspaper. How many mechanics need to advertise their services? Only the ones that have alienated previous clients, only the ones that are beginning to see their over charging finally costing them their reputations. Santa Fe is a "word of mouth" town, Ari 's karma is finally catching up to him and unfortunately, to the rest of the technicians that work at his garage. I told my friend that he needs to find another job. Even though I had to pay through the teeth, and I felt like I had been scammed, the garage fixed my car. It really was a win/win.

They go extra mile. Guacamole is great. Service is good. And the wait is reasonable. Doggies smile…read morehere.

highly recommend!! they helped me on the spot with my car when I was traveling from out of town!…read more you don't find that kind of hospitality very often nowadays

Seemed to be straight shooters…read more The facility was very clean and the place looked to be very organized.

Analysis of needed repairs inc. Alignment. They were very focused .did a thorough review and didn't…read morefind anything! I like their honesty. Four stars!!

Genuine crooks. I was charged for a $4,000 sensor and some…read moreother stuff that after further inspection with another mechanic seems was never replaced. Highly discourage anyone reading from trusting these scammers with your vehicle.

I would really rate them one star. The work they did was not flush, my bumper stuck out more than…read morebefore the accident. The paint chipped. I go to pick up the car and there is work that is not done. I had to leave the car again get another rental waste more time and the staff was very nonchalant about it. The only person with decent customer service is the receptionist. This is a Geico authorized repair shop. They are not worth that credential. I will never go here again. Caliber Collision is better. I have a had work there and they're good, they just aren't a Geico authorized shop.

Other auto places said my windshield couldn't be fixed. It had come unglued believe it or not from…read morethe to of windshield to the car. Touch of glass glued it tightly in place without cracking it.

I don't often write reviews for car services... but I had to compliment this crew. I bought a truck…read morefrom a nearby dealer & there was a chip in the windshield (in the driver line of sight) so they scheduled me to go to Touch of Glass (ToG) to replace it. There was a small leak after replacement & they (ToG) wasted no time in getting me back in to remedy it. They didn't hesitate to replace it AGAIN to make sure it was done right. While I was there, someone came in to get an estimate on replacing a windshield & the price quoted was VERY reasonable. If I ever need to have window work again, I'll DEFINITELY come here FIRST. I trust the couple who own it. I chatted with the female owner while I waited. A very nice & professional lady. I believe they are honest. Thank you!

Great? You bet! I have had the misfortune of 3 fender benders, two on Lexus RX in pics shown and…read moreone of my wife's Lexus IS. I have never seen better paint matches. I defy anyone to tell me where the new paint is, and in fact I just brought my RX home from there and it looks as good as it did the day I bought it new. And clean inside and out. These folks are magicians, and they are honest magicians. I will never go anywhere other than Mastercraft Collision Center. And they are really great people to do business with.

Mastercraft Collision Center provides exceptional service. We received an estimate in one day and…read moreour SUV was fixed within two weeks. Alan and his staff are top notch. We highly recommend them!