Trying to leave town, I made a dumb mistake hooking up. They returned my call promptly and told me…read moreto bring it in. All I had done wes plug in the seven pin wrong. The tech walked over to it, loked, turned it and bingo it worked... After a good laugh by both of us, he sadi have a good trip and sent us on our way - no charge. Thanks

I had two very good experiences here. Helpful and friendly staff. I had a list of a bunch of things…read moreon my older RV that needed to be done..things that I just could not do myself. All were done and I am happy with the results.

Genuine crooks. I was charged for a $4,000 sensor and some…read moreother stuff that after further inspection with another mechanic seems was never replaced. Highly discourage anyone reading from trusting these scammers with your vehicle.

I would really rate them one star. The work they did was not flush, my bumper stuck out more than…read morebefore the accident. The paint chipped. I go to pick up the car and there is work that is not done. I had to leave the car again get another rental waste more time and the staff was very nonchalant about it. The only person with decent customer service is the receptionist. This is a Geico authorized repair shop. They are not worth that credential. I will never go here again. Caliber Collision is better. I have a had work there and they're good, they just aren't a Geico authorized shop.

They did a great job of getting me the new car I wanted, with the features and colors I wanted…read more There was no pressure, no upselling, no flim flam. I had questions about maintenance and one of their very astute technicians was happy to have an in depth conversation with me over the phone, explaining the engineering behind my questions. The popular model I chose took some time to arrive from the factory, but the wait was well worth it. During that wait, when questions came up, I received enthusiastic assistance from several other members of the sales staff, even though I was another salesperson's customer.

I'm new to Santa Fe, and a friend, who is a longtime resident, recommended this dealership to me,…read moreand I'm glad she did, because I tried this place out and it's great. Excellent, efficient, courteous, and helpful service--across the board. The technician who checked me in figured out a way to save me money (always a plus!), and I waited for my car in a very pleasant area. Honestly, I don't know how this experience could have been improved upon, and I look forward to being a regular customer. Highly recommend!

I just received extraordinary service at Master Tech today. I'm heading out on a roadtrip, and…read moreneeded to make sure my Rav4 Hybrid is road-worthy. Not only did Amy and Annie do everything possible to get me in and out before my ETD, they were both warm and funny and authentically welcoming. Ari and his team are knowledgeable, skillful, and compassionate. While handling my tune up they found and resolved many issues for me, and alerted me to additional issues that might wait until after I return. Ari took the time to go over in detail, with both photos and drawings, everything that they discovered, and how they fixed the most pressing problems. They even popped my rear bumper back into shape where someone had caught the edge. Ari was keenly present and patient while reporting his findings. He answered all my questions and made helpful suggestions regarding what might be the next priortiy to address when I am ready. I walked away smiling, feeling like I received so much for a super reasonable final bill. I am beyond impressed. I feel 100% safe driving across the desert and beyond, and am looking forward to the next time I visit Master Tech. The integrity and caring are truly heartening. I've found my forever mechanic.

I originally went to the Master Tech garage on the advice of a friend of mine that started working…read morefor Ari. He told me that Ari was really thorough. Little did i know that Ari thoroughly ripped me off. He initially told me via text that my bill for the work would be $1100 plus tax but when i arrived to collect my vehicle, the price was more: $1587.51 Ari explained that my van needed new software for the electric engine and of course Chryslar charged for the software but having called the dealership after, I learned that Chryslar didn't charge anything for new software, Ari charged me $495 for software and charged me for labor (an hour) which normally takes 15-20 seconds to upload. He told me that he had to replace the electrical harness to replace the broken hood latch switch. If I had the foresight to order the hood light switch on Amazon, it would have cost $35.00, Ari charged me $225.00 for this item. After paying for service, I noticed that even though supposedly doing a overall performance check, ($75) they didn't bother to air up one of my tires, leaving me in a lurch and having to get it done somewhere else. At the performance review, Ari explained the repairs still needed on my vehicle, these included two new tires, a tuneup, allignment, replacing the spark plugs and other maintenance stuff. Of course, Ari and his technicians could do all of these repairs. He said that spark plugs would cost $400. When I looked them up on Amazon, they were priced at $99.00. I won't take him up on his offer to do the work on my vehicle. Thank goodness, I didn't make another appointment with Ari! Don't read any of the positive reviews, they were written by owner Ari. If you notice, the positive reviews are only a paragraph in length, whereas the negative ones are longer to include all of the complaints. I noticed advertisements for Master Tech in our local newspaper. How many mechanics need to advertise their services? Only the ones that have alienated previous clients, only the ones that are beginning to see their over charging finally costing them their reputations. Santa Fe is a "word of mouth" town, Ari 's karma is finally catching up to him and unfortunately, to the rest of the technicians that work at his garage. I told my friend that he needs to find another job. Even though I had to pay through the teeth, and I felt like I had been scammed, the garage fixed my car. It really was a win/win.

Had services done with Ets auto recently, spent alot of $$, jobs were not done accurately and…read morethings were left undone and not fixed, after believing they were decent.

Et's is an amazing shop. A few years ago (I found his card and realized I hadn't written a…read morereview), my RV broke down in Santa Fe. I called no fewer than 45 shops in the city...none of them would be able to even look at my rig for days, if not weeks. My 46th call was to E.T.'s. Mr. Trembley said he was putting the finishing touches on the rebuild of a classic car and had a couple of days to work on our project. It turned out that our radiator was completely clogged and had to be removed and cleaned. In addition, the water pump was shot. Finally, the rig which normally lives at sea level was not running well. He gave us an estimate that I was sure was too low given the amount of work. He and his crew basically removed the front of our RV, lifted it up, and dropped the radiator out of the vehicle from the bottom. He had the radiator shop next door acid clean and test the radiator while he changed the water pump. He and his crew then rebuilt the RV and gave it a tune up for altitude. ALL IN 2.5 DAYS AND ON BUDGET!!! The amount of work Et's did in 2.5 days would have cost at least 150% more in Houston. E.T.'s is a truly amazing shop. I could not give any higher praise and thanks to Mr. Trembley and his crew.

1 STAR I contacted…read morethis dealership from out of state because I was seriously interested in purchasing their 2017 Range Rover SVAutobiography. The vehicle is beautiful, and I was prepared to discuss purchasing it and arranging everything from Georgia. What immediately turned me off was being told that I would need to put $5,000 to $10,000 down. I found that extremely off-putting. At the time this was communicated to me, I had not received financing terms from a bank showing that a lender required me to put $5,000 or $10,000 down. If a lender reviews my credit and says a certain amount is required for approval, that's one thing. But I don't appreciate a salesperson presenting such a large down payment as though that is simply what I need to bring to purchase the vehicle. I have purchased and financed vehicles before, and I expect the actual lender to determine the financing requirements based on my application, the vehicle, and the amount being financed. Being an out-of-state buyer should not mean I automatically need to hand over $5,000 to $10,000 of my money upfront. If there is a specific dealership policy for out-of-state customers, that should be clearly disclosed and explained. The vehicle itself may be beautiful, but this interaction completely changed my interest in doing business here. I would recommend that prospective buyers ask upfront whether the dealership has its own minimum down-payment requirements and get all financing terms in writing before proceeding.

Land Rover assist is just worthless, I ended up with two flats and needed a tow, Land Rover tow to…read morethe dealership which is across the street from Discount Tire. So I called Land Rover Santa Fe and spoke with Antonio and he had no clue so he transferred me to Eric who I feel is just rude and condescending. I was hoping the dealer would try to assist with the situation with Land Rover assist. His attitude was " Yeah that's how it works they'll tow here then it's up to you to get it across the street. That's just piss poor customer service!!

We are on vacation in Santa Fe and our tire kept losing pressure. We called Amigo tire and they…read morefit us in immediately. The staff was super friendly and the service was excellent. Thank you Amigo Tire!!

I hate to write this review, but i am compelled…read more. Techs- Incompetent- see pics- left a plastic bag and a rag under the hood after AND did not tighten my skid plate. caused bolts to come out...it was a simple oil change Sales staff- laaaaacking communication and trying to problem solve by sending "my guy" to auto zone for an OE bolt for my Raptor R. then promise me Monday...no wait 2-3 days...now after 6 they tell me monday... nah homie. Owner-NO INTEGRITY. didn't apologize or take responsibility. Instead he wanted to "sever the relationship". we ain't dating! FIX THE PROBLEM. He would rather refund me more money than reimburse me for the bolts i got from the dealer down the road. SMH sh*t happens in a shop...i know that more than most...but what defines the character of a shop is how they deal with it. Obviously the owner, Eben doesn't care for his customers.

Came home after a long shift on 4th of July to find unit/truck #2 parked outside my house taking up…read moremy whole parking space had to park else where because who ever was in the truck though it was a good idea to take up somebody's personal/private property space very unprofessional coming from a tow company I woulda called if I ever needed a tow how ever I will and wont ever be using this company in the near future as it was a hudge inconvenience for me and my wife to come home and have to find a temporary parking spot for us to park on the 4th of july.

Never worked with a better towing service. Everyone was fantastic. I just bought a school bus and…read moreneeded it towed quickly. Everyone worked together to make that happen. My bus had some special issues and it wasn't a simple straight forward tow and they stuck with it until the job was done well. Billy especially was great. I wanted to know about everything that was going on so I could be able to take good care of my bus in the future. He really went out of his way to explain everything to me. I felt the tow was very reasonably priced especially given all the effort that they put in. 11 out of 10 service. Thanks!