Outstanding service from honest, expert technician-mechanics…read more Robert Hanshaw is knowledgeable and personable, forthright and honest, and he is a car enthusiast himself! This is the best group of people I know in the business.

My initial call for service was not answered. I left a voicemail which was returned by the owner…read moreabout 30 minutes later. I had a fantastic conversation regarding what I was looking to do to my car. An appointment was scheduled where everything work out exactly like I was told. I would definitely go back and would recommend this shop to anyone with a performance minded car, five stars for sure.

I have been taking various domestic and foreign vehicles to them for 20 years..they are on the…read moresecond generation now. But still totally professional and they know transmissions. I have taken some domestic but not have taken 2 different Volvos. Volvos can be to ouch to work on plus Volvo makes it hard on nondealer shops to work on them. No problems for advanced ..they even had gotten the particular tranny fluid the suv required. At 115 k miles it's running much smoother the service was at least 1/3rd to half of what the dealer would have charged. So get it in gear and go see advanced for any tranny issues.

Tl;dr it looks like the shop doesn't really care about the cars or customers that come into the…read moreshop. Attempts to discuss were met with indifference. In February, my car's transmission had seemingly developed an issue all of a sudden. I looked online based on the symptoms and we looked at what the common issues were. We saw the breather valve on this make/model would become clogged, so we cleaned the valve thoroughly and topped off the transmission fluid. I then opted to take the conservative path forward and wanted to bring it to Adavnce Transmission to let them inspect the transmission and make sure everything was good. The car had close to 190k miles on this transmission and I understand things don't last forever. I talked to both the woman at the front and one of the mechanics and explained everything that had occured with great detail and specifically asked for the transmission to be dropped, inspected, and look for any issues, warnings, or concerns that they might find. I picked up the car on the following Monday. "We cleaned the breather valve and brought the transmission fluid levels to the correct level. Nothing wrong with the transmission at all. The mechanic was surprised how good the transmission was especially after seeing how many miles were on it. You can pick up your car when you're ready." 28 days later. I'm driving to work at 4am, while driving up a small hill the car loses all gears. Thankfully, I was close the peak of the hill and was able to coast down to gas station and safely park while waiting for a tow truck and a ride. Once parked, the car had transmission oil dripping out from it. It was clear there was a leak. I called the shop as soon as they opened and explained what the car had experienced that morning. I requested the transmission be looked over, to see where the leak was coming from and any other indicators of what happened and if it was salvageable. Shortly after getting confirmation the car made it to the shop from the towing company, the same woman at the front of the shop called and said "the mechanic says your transmission is just dead." I mentioned that just 28 days prior they told me everything was great. How could it go from great to dead in such a short time? "The transmissions can just go out, without any warnings or signs sometimes. You can either pay $7,000 for a new transmission plus labor or pick up your car whenever you're ready." Obviously, I've shortened this call but the same indifference was shared throughout the 5-7 minute call. I had the car towed to another mechanic. What he found shows the level of indifference the mechanics had for the car, and the shop's desires to sweep things under the rug: He first filled the transmission with transmission fluid to see where the leak was coming from. He let it sit for 3 days then lifted the car. One of the transmission sensors was loose, not even hand tight. He inspected it, then tightened it down to spec, and refilled the transmission again. 3 more days, no more leaks. He then started the car up. It's now been several days and there hasn't been any issues of leaking or of the transmission being dead. If you want to spend thousands of dollars to fix an issue they may have created, take your transmission issues to Advance Transmission. If you want honest work on your vehicle, you'll have to go somewhere else.

There are not enough accolades to describe the awesome experience at Japanese Auto Specialists in…read moreGreenville. Johnie and Bri at the front desk were courteous, insightful, and provided a detailed estimate of the cost. My Subaru Forester front lower control arm needed replacement (100K miles )and the repair was scheduled and performed promptly. The cost was reasonable and slightly lower than AI estimates. Out of the JAS parking lot, my car drove like it did when leaving the dealership 100K miles earlier. Amazing! Other services that I requested based on an assessment from another highly-rated repair shop were not deemed necessary. Let me repeat: Repairs deems necessary by another repair shop were not deemed necessary! JAS was superlative in every aspect of my repair from initial interaction to driving off the lot with a smooth running Subbie! These folks represent integrity and fidelity in automotive repair and deserve the Five-Star rating.. This was my initial visit but I'm now a committed follower! Gregory Bechtel, 08/25/2026

BRING YOUR CAR TO MASON & SONS. ITS SO MUCH BETTER. TRY IT ONCE YOU'LL NEVER MISS JAPANESE AUTO…read moreREPAIR. If I could give them less I would. I had my car towed on Wednesday morning. Called Thursday afternoon almost closing. I was told my car was too complicated so they would "tackle it on Monday". That's fair. I waited until closing on Monday to call. The rep told me nothing was done. They weren't sure when they would analyze my car. I left a voicemail that night asking if I should tow my car to someone else? This was their response: "Hey Bill, this is Bill at Japanese auto I got your message. Please feel free to send whoever you want to tell your car away. Way too busy and this is not gonna be an easy fix so Please come get it take us somewhere else. Have a good day...." the voicemail they left me. Mason & sons were done in 3 days. They are too busy and don't care. Do not bring your car to this place. It's a joke with customer service. 8 DAYS THEY DIDNT LOOK AT MY Car. 8 DAYS NO COMMUNICATION FROM JAPANESE AUTO REPAIRS. I SPENT $580 ON UBER DURING THIS PERIOD THEY DIDNT EVEN LOOK AT MY CAR. Do not trust this place. My quoted voicemail should be enough. Mason and sons will provide much better service especially customer service. Honestly, I am disgusted by the way I was treated by Japanese auto repair. Believe the negative reviews they are more honest.

I would not recommend Devoted Automotive based on my experience. I originally brought my car in…read moresimply to have the transmission replaced. Since getting the car back, I've had nothing but issues. After the initial repair, I ended up having to purchase a brand-new radiator through them--something I had never had an issue with before the transmission work. I've now had the car back a second time, and I'm still dealing with problems. At this point, I'm extremely disappointed with the quality of the work and the way this situation has been handled. I expected the car to be properly repaired after spending the money I did, not to leave the shop with additional problems. I also had an experience with the owner that I found to be racist and completely unacceptable. That alone is enough for me to say I will never do business here again. Overall, a very frustrating experience. I would not recommend this business.

I've used Devoted now for several months for consultation and suggestions, oil changes, breaks both…read morefront and back, and tune up (plugs and coil packs). Not only are they friendly and professional, they are very fair in pricing and know what they're doing. They always take time to talk with you and explain what the problem is in detail, answer any questions you have and offer suggestions on how to make the problem better and what to look out for in the future. I still have a lot I want to do with my car to get it back in tip top shape, performance wise, and I'm happy to have found a place I feel confident will take care of my car and that I can trust to not take advantage of me.

I was trying to buy a used car from Auto Fleet (don't - go see that review) and Harris agreed to…read morecheck it over for me. They were thorough, they were happy to explain what they found and why it needed to be addressed. Highly recommend.

I have a 2018 Fiat Abarth 124 Spider. Cory and the staff are professional, friendly and most of…read moreall honest. They do an amazing service for a reasonable price. I had to replace my coolant tank and get a coolant flush service. They did it for MUCH LESS than the dealer's quote. They are top rated by their customers I can understand why. They have a new one with me. After my experience with Harris Automotive, I will never go back to a dealer again. I believe in Harris Automotive so much that I will drive to them from Greenville,SC. It's worth it.

Mitch is a crook. He kept my Volvo for over 2 months and didn't have a clue how to fix it. He…read morecharged me for parts that he did not install. One of those parts failed and I had someone else check it and I personally saw that it was old.....not newly replaced. He is a con man....Throws that religious angle at you. Not honest at all. The car was fixed by a 24 yr old Piedmont Tech guy.

i had a 2006 Saab 9-3 Aero with an A/C issue. I brought it in on friday morning and Mitch had it…read moredone and solved by the end of the day! Would highly recommend this shop! they are honest and friendly!

Super nice guys... my muffler had been rattling for weeks, driving me nuts. They ordered the part…read moreand fixed it all in the same day of me walking in. Save yourself money from the dealership service center.

Excellent Service, friendly staff and quality work, on older cars too, makes this an excellent…read moreplace for the service and repair of Beamers N Benz's

I called on a Monday afternoon at 3pm, no answer. I stopped by at 3:30pm during normal business…read morehours and arrived to a locked front door and a closed shop. Took my car to a competitor. Waste of time, the website says they're open M-F until 6pm.

I have been using L Japan Autoservices for the past 5 or 6 years. My experience has been one in…read morewhich Joe, who is the owner of L Japan Autoservices, has always charged me a fair price for his services. Recently, I decided to purchase a used Lexus and needed a pre-purchase inspection report. Now at the time, L Japan Autoservices was unavailable, on such short notice, and so I scheduled an appointment with First Class Halt. It was very easy to make an appointment with First Class (FC) and I was able to have my used Lexus inspected almost immediately. However, I soon found out that FC charged me roughly twice what L Japan Autoservices charged for the same service. FC charged me $250 for the pre-purchase inspection report and found a small oil drip near my engine. FC then told me I should have an UV Engine Dye Test to locate the source of the small oil leak for $200. They also said once we know where the leak is coming from we can fix it for an additional charge. I thanked FC for their report and after a few days was able to set up an appointment with Joe of L Japan Autoservices. Now, Joe only charged me $125 for his pre-purchase inspection report. Joe took a video of his inspection and sent it to my phone. He pointed out quite a number of small issues that I should be aware of, like my battery terminal corrosion. In addition, Joe showed me on the video where the very small engine oil drip was and felt that because there was no oil leaking on the ground, and no burnt oil smells, and the oil dipstick level had not changed significantly I could just watch it for now and address this issue later. This advice saved quite a bit of money and worry. Thank you Joe!