Great service, best value. Fast response. Never go to a car dealer again. Thanks Sam!!!read more

From the owner: We provide the best professional service at a fair price. read more

Service and attitude were GREAT! Came to our home; did exactly what needed to be done; cheerful…read moreand upbeat! Couldn't beat the pricing either. Will likely be calling upon them again -- soon. -Bill-

Had to wait few hours before they finally started to work on my car. Service requested was the oil…read morechange, whole down of my car was in oil. Doesn't worth it 50$

Number doesn't work and my gasket needs replacing AGAIN after waiting hours and him breaking stuff.read more

ok, whatever you do. Please do not take your car here. He plays a good game as if he is going to…read morefix your car. What he don't answer your calls on time once he gets the car. Ok 24 hours. Had car fixed, and car was still acting up. I was told by a credited dealership that whoever fixed my car f#$Ked it up worse. He charges all this money and then don't want to call back. We get the part, do the leg work for him and he charges the money. I am beyond pissed off. He better be glad I am not a bad person and have this charge remove from my credit card. He is not a good mechanic at all.

I called on a Monday afternoon at 3pm, no answer. I stopped by at 3:30pm during normal business…read morehours and arrived to a locked front door and a closed shop. Took my car to a competitor. Waste of time, the website says they're open M-F until 6pm.

I have been using L Japan Autoservices for the past 5 or 6 years. My experience has been one in…read morewhich Joe, who is the owner of L Japan Autoservices, has always charged me a fair price for his services. Recently, I decided to purchase a used Lexus and needed a pre-purchase inspection report. Now at the time, L Japan Autoservices was unavailable, on such short notice, and so I scheduled an appointment with First Class Halt. It was very easy to make an appointment with First Class (FC) and I was able to have my used Lexus inspected almost immediately. However, I soon found out that FC charged me roughly twice what L Japan Autoservices charged for the same service. FC charged me $250 for the pre-purchase inspection report and found a small oil drip near my engine. FC then told me I should have an UV Engine Dye Test to locate the source of the small oil leak for $200. They also said once we know where the leak is coming from we can fix it for an additional charge. I thanked FC for their report and after a few days was able to set up an appointment with Joe of L Japan Autoservices. Now, Joe only charged me $125 for his pre-purchase inspection report. Joe took a video of his inspection and sent it to my phone. He pointed out quite a number of small issues that I should be aware of, like my battery terminal corrosion. In addition, Joe showed me on the video where the very small engine oil drip was and felt that because there was no oil leaking on the ground, and no burnt oil smells, and the oil dipstick level had not changed significantly I could just watch it for now and address this issue later. This advice saved quite a bit of money and worry. Thank you Joe!

Immediate friendly and transparency on repairs. If you need quality work with integrity behind it…read more Kim's Auto is where to go!

From the owner: Product, service, channels of distribution, relationships, reputation/image, and price. read more

Looking for a good reliable honest place to take your car to be fixed!! This is the place , this…read moreplace was recommended to me by a friend of mine. (Chris the glass guy ) anyway. They have worked on my last car and my recent car. The best part is they guarantee their work and parts they put in for you. I've always had great success here. Houston's is the only place I will take my cars to be worked on. I'm so happy here and everyone is nice and friendly. I do recommend them to everyone I know. I definitely will be back.

I wanted to know if my vehicle needed a battery or starter. Mike quickly determined a battery would…read moretake care of the problem.

Been in business since before I was born and always take care of customers! I trust these guys…read morewith my car every time!

I took my car in to have my cluster replaced. Well after a $350 level 3 diagnostic, 2 bad clusters,…read moreI returned to my car only to discover my gas tank on E with its gas light on having left it with 1/2 tank of gas, interior looked like there was an oil fight inside. Mind you my interior is beige cloth. Its obvious my car was used for shop or personal use. My cluster was never program to its proper mileage so now my car shows 50,000 less miles than it really is. Had to ask for documentation twice from Bailey. Was given a $50 gift car for gas reimbursement. I had several billing discrepancies. Bailey tried to charge me for programming until i called him on it. Just a all around horrible experience at Mason and Sons at 215 college st. downtown Greenville sc. Not so sure of anyone elses experience but mine was horrible and I will never recommend this shop to anyone. Bailey tried to seriously cheat me out of a quality job and money. I stand by this review and have pictures and documentation to back it up.​

We have a Honda Pilot with 270,000 miles on it and they take great care of it as well as our Nissan…read moreJuke and Toyota Sienna. Very fair pricing and excellent service. They stand by their work we have had nothing but success with them.

I appreciated the clear communication and professional attitude of the team. They did a thorough…read morejob, and I feel confident driving my car again. The only inconvenience was the extended waiting period. Otherwise, the experience was positive.

Started off great - had my car towed to Greenville Transmission Clinic on a Monday and was told…read morethat the diagnostician was only in on Monday and Wednesday (why the person who can actually "diagnose" an issue is in 2 days a week is beyond me) but I was told that my car was going to be assessed that Wednesday. I didn't hear anything so I called at the end of the day on Wednesday (no one called me) and I was told that there was a back up and my car hadn't gotten on the lift. I then called on Thursday to get an update and was told that someone would get back to me. Someone finally called and said that I would have to pay an additional $100 for "more testing", and that they didn't "think" it was the transmission and was probably the catalytic converter. I agreed and then called back on Friday and was told that it hadn't happened yet and that someone would get back to me. The following Monday, I reached out to see what was happening and was told that the shop had just opened (it had been opened for almost an hour - and it's Monday, the day the 2 work-day-a-week diagnostician was supposed to be there, but whatever) and that someone would get back to me by the end of the day to give me an update. Once again, no update by the end of the day and no call on Tuesday morning. So I ended up going down, found out that the "additional" testing hadn't happened (they obviously didn't charge me for that). I ended up having the car towed somewhere else. The gentleman at the front desk explained that there was a back-up, etc., but the fact that there was almost zero communication is pretty unacceptable when you've had someone's car for a week. Communication is key and I honestly would have been happy with a text notification - the customer shouldn't be the one reaching out constantly for information. BTW, the new shop called me about 20 min after I dropped the car off and will have it ready at 2pm.