Buyer Beware! I had a very bad experience with this outfit and will NEVER do business with them…read moreagain! I purchased a VFSE-24P Vent Free Variable Gas Log Set (which really wasn't vent free as my ceilings and walls have smoke damage from this Sassafras Log Set 5 years later!) And, after using it for 5 winters just to heat the room and for some ambience it's just a pile of metal and logs because it no longer works! When I asked Village Stove & Fireplace, in Teaticket, to repair the gas fireplace unit they said that my warranty expired a few months ago and now it would cost more to repair it than what I originally paid which was $1284.00! WHAT!!!!??? They retuned the Log set to me all disassembled and left itin a pile on my living room floor! Oh, and while I'm at it here I want to tell you of my experience with this store the following winter after first purchasing the set. I didn't realize I was out of gas from my outdoor gas tank and the pilot went out. When I called Village Stove they sent a guy out and told me it needed gas and left. Mind you, I just bought it the season before and the store is less than 1/2mile away. Well, they charged me another $150.00 to tell me I needed gas! No good will, just bought this expensive system and they are gauging for more money! After spending almost $1300 you'd think I would get more than 5 winters out of this cheap metal set! What a rip off that was! I told them I would never do business with them again! Buyer Beware!

Once you walk in their showroom door for the 1st time, Mike and Rose offer a friendly introduction…read moreand treat you with patience and respect. My wife and I learned a lot about the various product offerings, and they carefully asked for what we needed and envisioned for our home and matched us perfectly to a product. They were clear and spot on with what we were to expect through the final installation. Very communicative throughout. There is no better place on the Cape to go for a fireplace upgrade. I strongly recommend them.

These folks always do exceptional work on my gas fireplace. Their schedule is usually flexible and…read moreI can get them within a couple of days if I really need them. I find that their price is competitive and a great value for the service. I would highly recommend this company when it comes to utilizing them for your gas fireplace needs.

The Stove Place II Harwich Port, MA…read more My wife and I (Orleans, MA) had to replace our gas fireplace insert recently and The Stove Place 2 (in Harwich Port, MA) was highly recommended to us by several people. Although we initially thought our old gas fireplace simply needed servicing, it quickly became apparent that a total replacement was necessary. We visited The Stove Place 2's Harwich Port shop and spoke with Jeff, the owner. Jeff is a plain-spoken, straight shooter - the only kind I want to work with. He advised us on the models most likely to fit our current firebox, and what our installation options might be. Jeff really knows his business, so we were quickly able to choose the best solution for us. The people we worked with for the actual installation - Jeff, Bob, Dave, and Kent - were fantastic! I do not say this lightly, as I am a fairly tough critic. In short, they did what they said they would do when they said they would do it, and they did it well. Pricing was more than fair, and the customer attention was incredible. That's getting harder and harder to say that these days! Bottom line, if you live on Cape Cod and your fireplace (gas insert or otherwise) needs attention, you owe it to yourself to contact The Stove Place 2. I don't write many reviews, but I mean every word of this one - take that as my highest recommendation.

Recently my chimney was damaged from a storm on December 19th extremely high winds and heavy rain,…read morethe wind was so strong it lifted the metal insert in my chimney and removed it w/ the bricks still attached. I immediately took to the internet to find a high-quality specialist w/ a 5* rating and reviews to back it as I had installed a high-quality metal roof installed 8 years ago by interlocking roofing at the time the cost was $ 35,000.00 now that same roof today would cost approx. close to $ 100,000.00 so I needed a professional with knowledge with working w/ a metal roof that looks like slate. and wanted to do the proper assessment of damage cost etc. prior to placing a claim w/ my insurance company. As that would give me a good idea of cost repairs what would be involved as it would be a lot different than dealing w/ your normal asphalt roof where they could just go up on the roof where in this case you cannot. You would either need a lift or specialized staging set up as that come at a higher cost. in order to not compromise the integrity of the metal roof and to avoid liability, so I needed to do my do diligences in getting the right company to assess and do the job once the claim was put in. Because it was the weekend, I filled out the information online and in less than a 1/2 hour, I had a response from Brian from Safe Sweep Chimney. Extremely professional and set up an appointment on the 30th of December to come out and assess the damage. Now I had a professional I then went online and filed my claim w/ Amica who I have had for many years and are the Best of the Best when it comes to insurance companies, after filing I was notified that I was assigned a claim representee, and a claim person would be coming out on the 31st of December, so now I have done what needed to be done. Now as stated Brian showed up like he said he would at the time he had stated and was here for well over an hour did a complete assessment, cleaned the chimney and the fee was very reasonable of $ 300 as stated during our first conversation. and wrote up a report in his findings. During his time at my home Brians communication was in terms that I could understand and the process that would need to take place, and yes, a specialize staging company would need to come out and set staging w/ stairs in order to not compromise and damage to my roof but also for the safety of his employees. and the roof would have to be tarped to avoid any scratching etc. Brian also asked me if I had ever had the chimney ever cleaned, I told him no, that I had been told back when I purchased my home back in 1978 that because I didn't have a fireplace it was necessary, that may have been the case back then only to find out not to be true, to my surprise. the cleaning the chimney is one of the things Brian insist should always be done regardless this way it ensures the integrity of the bricks and shows if there are any cracks etc. that can be repaired that can avoid any future expensive cost down the road and avoid any carbon monoxide from seeping into your home. This to me is what sets Brian apart from other his willingness to take the time to educate someone like me of the dangers that could arise, as Brian put it, though it is a costly repair that it's his job to make a homeowner aways of any hazards that could arise in the future, regardless of whether I went with him or not, That was all I needed to hear, I was relieved in knowing that hiring Brian would be another one of those best asset's I would be investing in knowing the job for one would be professional, two I would never have to worry about it again at least not as long as I remain in my home. one of the best choices I could have made by doing my homework and not just hiring anyone, and the second-best thing I ever did was having one of the best insurance companies to protect me with my Home, and Auto and Liability Insurance, Amica I could be happier w/ my decisions and I urge anyone looking for reputable insurance company, reputable Chimney expert call Brian, at Safe Sweep Chimneys as well as Amica, oh one last thing to Brian's credit, who in today's world does this. Brian made it a point to call me the next day to see how I was doing, knowing how frazzled I was and to insure me everything would be alright. but was more concerned about me as a person. Sure, made me feel a lot better. I can only say Thank you Brian, so much appreciated the time and care you took to spend w/ me the day of my crisis. Joseph St. Jean

Brian Burkhead and his sons did a great job- from the initial call to setting expectations to…read morearriving on time and finishing with a superb clean up as if they were never here. It was great to call Safe Sweep Chimney and have the owner pick up. Brian and his sons were very respectful of our house. He showed me the camera footage from his top to bottom flue inspection. He gave a couple of price quotes depending on what we wanted to do. In the end we got the chimney cleaned and inspected for $300. We decided to close/cap it for $200. 5 star experience!

A wonderful experience from my first phone call to the installation of my first chimney cap. I…read morecouldn't be happier!!!! Thank you everyone.

Sandwich came out to replace the chimney for our hot water heater. Their reputation preceded them…read moreas they came highly recommended by several people in town, including our property manager. They installed the replacement beautifully, for a reasonable cost, with great communication, care, and integrity. Can't recommend this small business enough. Thank you!

Justin was fantastic salesperson. Friendly, knowledgeable about grills and coordinated a quick…read moredelivery. Highly recommend Breakaway.

We worked with Carlos to pick the right grill and he was very nice and helpful. Our delivery was…read moreout of Dennis and Leon and Sean were also great! they showed me how to work the grill and where to register it as well.

This is a company no one needs to deal with. He was asked to diagnose a leak in my gas fireplace…read moreflue. After first charging $150.00 for a "review" of the fireplaces in my home, he concludes that the storm collar is causing the leak into my firebox. He charges me $250.00 for this and, after several weeks, I note that the water is continuing to leak. I call him out again and he decides that, now, the cap should be replaced. I called again after hearing the water dripping and he now decides that he had advised me at the first meeting that the cap needed replacement. This is a blatant untruth and the invoices don't support that he so advised me of this. Any reputable business would have so noted this on any invoice for work performed. When I so advised him of this, his only reply was to hang up the phone. If he had, at any time, advised me initially of the need to replace the cap, I would have done so and not even bothered with the collar as it wasn't the cause as I have, unfortunately, came to discover. This company doesn't have the expertise to properly diagnose a prob lem even though the owner touts his 38 years of experience. Stay away!

I can't believe I even entertained the thought of having Falmouth Chimney Sweep do work on my…read morechimney after we hired them for a sweep. They came, swept our chimney (for an absurd amount of money), and left telling me they'd send me a quote in 2 weeks for the work needing done on our deteriorating chimney. This was in September. Good thing we just had a new furnace installed that spring because they didn't get a quote to me until the following March for the entire job. The quote seemed really high, though I'm not a mason or chimney person. When I called to schedule the repairs that summer, they told me they were already booked into the fall and would be pushing getting it done if I didn't schedule an appointment soon. I should mention, they wouldn't even let me schedule an appointment until I had signed an agreement and mailed it to them with a 50% deposit. In the meantime all the people I had talked to who had work done by Falmouth Chimney all complained that they nearly ruined their chimney during the sweep. We ended up asking a local paving company if they had any recommendations for mason work and found someone who came highly recommended and quoted us nearly $1,000 less. And showed up to do the job one week later.

Highly recommend Narrowland Woodworks and Design for any custom woodworking job. We had a 80x 6 x…read more5" slab of white oak cut for a fireplace mantel. It was finished beautifully, truly looks like it's always been part of this antique home. Can't praise Narrowland enough for their engineering artistry.

From the owner: Handcrafted Furniture. Custom Built-ins. Creative Projects…read more My name is Greg Loftus and I like to make things. I am a strong believer in keeping the integrity of wood intact by using hand rubbed oils to finish my pieces. Whether you need a live edge dining room table or a simple cutting board, I will give each project the time and respect it deserves. My work and music has taken me all over New England and down to Austin, TX, where I have lived for the last 6 years. In June 2017, I returned back to the northeast and set up my workshop on Cape Cod, MA. After a decade and a half of building things and making music, there is always much more to learn, which is my favorite part of being a craftsman. If you need me, I'll be in the shop with Chuck, making large boards into smaller boards and listening to Hank Williams.