I have been to Menards three times since they have opened. I am a person who has a hard time…read morewalking and use an electric shopping cart when I go to the store. The first time, there was no cart available. I asked the attendant at the Service Desk, and she told me they only have one cart for the whole store. Because of this, I wasn't able to shop there. The second time I wen there, I was lucky enough to get the one cart available. They do have a nice store and I did make purchases. The third time I went there, they told me the electric shopping car was broken down. I was again forced to leave. Menards has a nice selection of almost everything, and you can find things there that you can't find at other similar stores. But because they don't have enough electric shopping carts, I won't be returning anytime soon.

I use to love Menards until today. First time having an order delivery. I was held hostage all day…read morewaiting for my order. I was given a window time of 8- noon over the phone last night. Then I received an email saying 8-1. They showed up at 1:15. I just got out of the hospital and needed my son to assist me at medical appointments. I called them twice during the day to just be told they are out for delivery. When the driver finally showed up he tells me was to be here early but his equipment got stuck in the mud. Extremely poor customer service. That information soul's be relayed to the customer. My son could have provided assistance to me at my medical appointments instead of waiting around from 8-1. The managers could have cared less. They just lost a long time customer who just spent almost 3k on this order.

Always come here. This is the box store we use for hardware. The original is always the best…read more Can always find almost anything you need here. I've always found the staff to be just a little more knowledgeable than across the street. If you can't access a hardware store run by an 85 year old guy who always has what you want "from the back" then come here

One of the service managers . Comp my purchase the next time I went to the store but i did have to…read morecomplaint to a cashier she call him over and he apologize. I sure appreciated that. Thank you Home Depot

This is after my first transaction at the Port Huron location. I have the opinion that 3 stars is…read morewhat a store should get for "getting it right", for doing what's expected, for having the merchandise that I want and selling it in a timely fashion. Earning addtional stars is for actions/things above & beyond. Service seems to be evaporating in most businesses these days. Especially as brick & morter establishments try to compete on price from their web competitors, service is costly to provide and often the number, and quality, of staff is dimished in order to have more competitive prices. Mortimer has excellent, knowledgable staff that listens to what you want. Over the course of 3 visits and a couple of telephone conversations, I've found the people that I've dealt with professional, efficient and knowledgeable. The measure of a good business is what happens when things don't go as expected, when things take an unexpected turn. I am impressed with way that Mortimer does business, while I return again to complete the project, I suspect that I'll continue to return again and again. To be updated...

From the owner: A Three Generation Family operated business. Providing customers with quality products and…read moreexceptional service, has and always will be our number one goal.

This is the place you go when you need that specialty tool that nobody else sells. Plus they carry…read morenormal tools as well for a more affordable price. They warranty all of their tools for up to 3 years and they always have exactly what I need. Much cheaper than the big name brand stores and the quality is just as good if not better. I will continue to be a loyal customer and look forward to shopping at this location again in the future

what a joke!!! my son called at 10:30 am yesterday to see if they had generators...they said yes…read more we can hold one for you until noon. we get there before noon...after driving 45 min and walk in to pick it up and we get a...oh we sold those. all out. after telling us to come up and they would have it saved for us...what kind of crap is this? they really could have cared less....just an oh well your crap out of luck i guess....and do you know how many we have sold today already??? do you really think i care about that? why tell people false information...they apparently just try to get you to come into the store to buy something .... never will i ever shop here again...such a crappy way to run a business!! doesn't deserve even a 1 star rating!

dave and cassie were very helpful to both my wife and myself. They were able to make and set keys…read morefor house and auto.

This is a clean well organized and very well done hardware store. They have everything that you…read moremight want. I went in for grilling supplies and it was all easy to find This used to be a charity poker house. NO evidence that this was ever the case. It's tucked back there. Unique location but this is a legit store and well worth a visit!

Denise, less than helpful... asked for a a reasonable adjustment on an item, and was completely…read morerefused, and was given a reason that was an obvious lie to someone who has worked in the corporate retail industry. Unless you want a lowes card to save 5%, there will be no satisfaction granted. She's not the only one, literally everyone you walk by at this location will ask you if you want a Lowe's card. So at least you are greeted with a hello, however it is met with would you like to save 5% with a Lowe's card today? Which is truly not a substantial amount given the apr; not a savings at all. This location is beyond obnoxious and aggressive with their credit card approach. I do not enjoy shopping here because of it.

They have a decent selection of tools, that's if you are looking for standard tools. If you are…read morelooking for specialty tools this is probably not the place to go. Also, if you are looking to save money this is not the place to go there average about 10% higher then other home improvement stores. It's convenient because it's close to home and close to work but I try to go to Menards or harbor freight when possible.

I just want to give a shout out to Aaron. F at the Fort Gratiot Best Buy and his GM Lupe. My son…read moreand I spent a few hours there today while Aaron addressed some issues with my phone trade in due to the carrier. He didn't give up and his GM supported the time it took to resolve the issues we were having. I will never purchase a cell phone elsewhere, definitely not even from my carrier. The customer service I received today was amazing. I work in customer service so I get how frustrating it can be. Both remained friendly and Aaron kept me informed of the whole process. His customer service skills and knowledge was extraordinary. A situation that could been complete misery had me leaving the store with a smile on my face and confident in the service team at my local Best Buy.

Best Buy ain't what she used to be. It used to be the first place I would go to in any area to see…read morewhat cds and movies they had (ah the 90's) But now I don't buy those things and Best Buy now has about three square inches dedicated to those things However Best but continues to be a solid place to go for all you technology needs. I used the geek squad in a pinch and I'm glad they are there They also still have the employee in yellow at the entrance who I always imagined was there to tackle you if you shoplift Anyway except for the altered focus in inventory it's kind of like a comfortable shoe and I still recommend it!