Always come here. This is the box store we use for hardware. The original is always the best…read more Can always find almost anything you need here. I've always found the staff to be just a little more knowledgeable than across the street. If you can't access a hardware store run by an 85 year old guy who always has what you want "from the back" then come here

No wonder it has so many low stars. Have you been to this place? Have you ordered anything from…read morethem? I have.. I spent almost $15,000 on 22 shutters. Those are blinds that go inside your house. The quality is so poor. The installation is absurd and they're even missing the shutter. They tried to arguing with me. The bottoms and tops aren't painted the raw wood and at one point one of their managers named Dale said to me that's OK. We won't spray paint them in your house.. $15,000 almost for shutters and you're gonna spray paint them. Unacceptable.. then they try to stronghold you by having all these people contact you. It's a joke. It really is. Do you not buy shutters from Home Depot? They're junk and they lie.. I hope that we can take this to court because I want my day in court to argue this purchase. I've asked them several times to remove the shutters and give me my money back and they're refusing. They keep saying it's an insulation issue and it's not trust me.. so I say screw you Home Depot I'm done. I will not purchase anything from Home Depot ever again and I will only talk negative about them. This is my opinion and my experience..

dave and cassie were very helpful to both my wife and myself. They were able to make and set keys…read morefor house and auto.

This is a clean well organized and very well done hardware store. They have everything that you…read moremight want. I went in for grilling supplies and it was all easy to find This used to be a charity poker house. NO evidence that this was ever the case. It's tucked back there. Unique location but this is a legit store and well worth a visit!

I have been to Menards three times since they have opened. I am a person who has a hard time…read morewalking and use an electric shopping cart when I go to the store. The first time, there was no cart available. I asked the attendant at the Service Desk, and she told me they only have one cart for the whole store. Because of this, I wasn't able to shop there. The second time I wen there, I was lucky enough to get the one cart available. They do have a nice store and I did make purchases. The third time I went there, they told me the electric shopping car was broken down. I was again forced to leave. Menards has a nice selection of almost everything, and you can find things there that you can't find at other similar stores. But because they don't have enough electric shopping carts, I won't be returning anytime soon.

I use to love Menards until today. First time having an order delivery. I was held hostage all day…read morewaiting for my order. I was given a window time of 8- noon over the phone last night. Then I received an email saying 8-1. They showed up at 1:15. I just got out of the hospital and needed my son to assist me at medical appointments. I called them twice during the day to just be told they are out for delivery. When the driver finally showed up he tells me was to be here early but his equipment got stuck in the mud. Extremely poor customer service. That information soul's be relayed to the customer. My son could have provided assistance to me at my medical appointments instead of waiting around from 8-1. The managers could have cared less. They just lost a long time customer who just spent almost 3k on this order.

This is the place you go when you need that specialty tool that nobody else sells. Plus they carry…read morenormal tools as well for a more affordable price. They warranty all of their tools for up to 3 years and they always have exactly what I need. Much cheaper than the big name brand stores and the quality is just as good if not better. I will continue to be a loyal customer and look forward to shopping at this location again in the future

what a joke!!! my son called at 10:30 am yesterday to see if they had generators...they said yes…read more we can hold one for you until noon. we get there before noon...after driving 45 min and walk in to pick it up and we get a...oh we sold those. all out. after telling us to come up and they would have it saved for us...what kind of crap is this? they really could have cared less....just an oh well your crap out of luck i guess....and do you know how many we have sold today already??? do you really think i care about that? why tell people false information...they apparently just try to get you to come into the store to buy something .... never will i ever shop here again...such a crappy way to run a business!! doesn't deserve even a 1 star rating!

I was going in looking for a specific type of bankline for camping. I actually was not able to find…read moreit here (nor anywhere in St. Clair County that I looked). Regardless, I found other items I was looking for in their camp section. Admittedly, it was not huge but they had write in the rain notepads and pens which otherwise I had only seen online. And the reason why despite this I am giving them a 5 is because of how I was treated. Bob was a pleasure to talk with. We spent 5 minutes talking about camping and Scouting and other topics. I enjoyed my visit there. The staff up front were helpful and welcoming as I came in. For a smaller store, they did have plenty of everyday hardware items and took the extra time to ask questions. Too many places are obligated to get the stock numbers in and make you wait in line. Not this place. Itsy too bad the first review was a negative for her. I had the opposite experience. It is further from my residency than plenty of other spots but I would drive there for the service. Thank you to Bob and the guys for making my visit enjoyable.

"Do you believe everything you see online. " "You don't understand."…read moreYou are absolute right, rude man that took the call from the very kind lady I first spoke to. Get the chip off your shoulder.. The first thing I saud was, "I thought it was odd such a small store would have what I was looking for. I thought the young woman was transferring me to a corporate number. The item is listed as being IN this store. It IS available at other larger stores according to a Google search of the Ace website. I wasn't looking for disinfectant...I have had surgery on one hand and need to get a trigger finger release in my other hand in addition to severe arthritis. I have severe food restrictions and am trying to make the process of completing a healthy recipe as painless as possible. And YES, I DO understand. I spent 2.5 hrs in ER Mon because my asthma got triggered by someone nearby burning illegally. I've been in this store several times since moving and had a pretty good felling about it. I have to travel for PT to Troy once a week. I'll stop at another store from now on. Well done. (That's sarcasm.)

This is an Ace Hardware affiliate…read more I needed a few items for tomorrow's Habitat for Humanity build. Well stocked in tools, hardware, household items, etc. I asked about a military discount and I got one!

I wanted to go there to support my local hardware store and was willing to pay the extra money…read moreinstead of going to a big chain. I called about an item earlier and when I went into the store the man insulted my intelligence and demeaned me in front of my family. Instead of being friendly and helpful he was very rude. It became not worth it to me to pay more for such poor service, so I drove farther away to go to one of the two big chain stores.

Great customer service! They have a great selection on a variety of things and the prices are…read morecompetitive with other hardward stores.

Yes all legal to tow away cars from your huge parking space. Unfortunately this town is not big…read moreenough to not be towing away your regular customers. My choice to park in your lot, and my choice to never enter your store again. Along with about 20 other potential customers who eat out on Sundays. I could put a bunch of other points, but it' (should) be obvious "the customer is always right."

This is after my first transaction at the Port Huron location. I have the opinion that 3 stars is…read morewhat a store should get for "getting it right", for doing what's expected, for having the merchandise that I want and selling it in a timely fashion. Earning addtional stars is for actions/things above & beyond. Service seems to be evaporating in most businesses these days. Especially as brick & morter establishments try to compete on price from their web competitors, service is costly to provide and often the number, and quality, of staff is dimished in order to have more competitive prices. Mortimer has excellent, knowledgable staff that listens to what you want. Over the course of 3 visits and a couple of telephone conversations, I've found the people that I've dealt with professional, efficient and knowledgeable. The measure of a good business is what happens when things don't go as expected, when things take an unexpected turn. I am impressed with way that Mortimer does business, while I return again to complete the project, I suspect that I'll continue to return again and again. To be updated...

From the owner: A Three Generation Family operated business. Providing customers with quality products and…read moreexceptional service, has and always will be our number one goal.

John was awesome took his time and went through everything with us and even did suggestions on…read moreusage and features. Just waiting on delivery today at 1pm. Huge thanks to John we will be back in the future.

From the owner: Delivery in Michigan's thumb.We do are own satellite installs…read morePremium Kitchen appliance specialist. Kitchen packages from $1999.00 to over $40,000.00 High Def tvs we have them and let you try before you buy. appliance service we are factory authorized for most of the brands we sell BUT we only service Bill May Customers