The store is dark needs more LED lighting The store smells like burnt sulfur The women's bathrooms…read moreare unlocked. The men's bathrooms are locked. Store is a bit cluttered.store needs a walk behind scrubber to clean the floors and at least a stronger floor cleaner

A truly nice store with cut rate items. Their policy is upfront and is included in the seven…read morecommandments at the front of the store Now remember you aren't coming here to get high quality stuff. You are coming to save money. A store of good size and selection. Maybe the cheapest mattresses in town! Also humorous murals of the great Ollie him self in humorous situations are throughout the store. If you want high quality stuff subtract a star. But the four star rating is well earned!

Often I run in quickly on the weekend to buy Zingermans bread, pick up fresh eggs or grab a gourmet…read morecheese. I am not allowed in the danger zone... past the counter you will find kitchen gadgets, gifts, household items, clothing, purses, fun art and all nature of hipster deco items. It's a great store at both locations. Of course call and check that they are open. It is really a weekend place. With limited winter hours. Love to support this local business!

Every time I'm in the area, I stop by for the great card selection and candles and unique women's…read moreclothing that, really, I've only ever found in San Francisco. Billowy, stylish, comfortable. During the holidays, it's a good spot to find home and garden gifts of every price point for people who have everything AND great taste. Even the fresh and packaged foods remind me of the Bay Area. Friendly staff. New setting in the City Flats Hotel is large and charming. Surprised to discover parking in the rear. I like the steady hours. I like that the owner is often present. I like that I feel appreciated as a customer.

I stopped in before it was open, but the owners were there organizing and let me in. I fell in love…read morewith the watercolor, but did not purchase it at that time. I was in the area again on a Wednesday, a day they're not open, but Jimmy, one of the owners, was kind enough to let me in and purchased the painting. It's for my mother's birthday and I love the store. I suggested to everybody they are friendly and they have eclectic merchandise, wonderfully displayed in a beautiful setting

Spark ideas for home and gifts with a step inside this storehouse full of small shops, makers,…read moreartists, vintage and resale curators, and crafters. Wander many different shop displays and pay at one counter for all of it! Great space to find something local, unique, or special for yourself or someone you want to send a gift to!!

Great customer service! They have a great selection on a variety of things and the prices are…read morecompetitive with other hardward stores.

Yes all legal to tow away cars from your huge parking space. Unfortunately this town is not big…read moreenough to not be towing away your regular customers. My choice to park in your lot, and my choice to never enter your store again. Along with about 20 other potential customers who eat out on Sundays. I could put a bunch of other points, but it' (should) be obvious "the customer is always right."

Good service, and advice. They know their stuff, and will break up packages and sell you what you…read moreneed. They moved back to Pt. Edward and I try to stop there when I go under the bridge.

My first time ordering flowers!! And I will continue to order from them. Melissa was very kind and…read morehelped alot!! Thank you

So Elisa and I celebrated our 19th Anniversary yesterday. Being post-op, she wasn't able to go out,…read moreand we had dinner ready at home. So I thought a nice bouquet of flowers would work. I priced out a few shops in town and for what you get, The Flower Niche seemed the most reasonably priced. I called them on Friday to place an order for the FTD stunning beauty bouquet to be delivered on Tuesday for our anniversary. On Monday evening, Elisa was told to come in at 2pm the next day for a follow up appointment. I had to call up almost at close to ask if they could make sure the delivery was by 1:30pm so she could make her appointment and receive the flowers. The delivery person came early, and she was very happy. Lilies are her favorite so the Stargazer centerpiece was a nice touch. $70 for flowers is a lot for me. They must be worth it as that is the going rate with delivery fees, and for her smile, I have no regrets. I do appreciate the overall service and accommodations and would say 4.5 out if 5 only for the price because service was great. This is a smaller shop over by where I used to live and I like supporting local smaller businesses. They were the best price in town and easy to work with.

I have been doing business with Ben's Fine Furniture for over 5 years now and they are great!!!…read more Their sales staff are very knowledgeable and do their best to make sure you get what you want at the price you want to pay. Bens Fine Furniture prices are comparable to any other in the area and I love to shop local when I can. The one time that I had a price from another store that was "better", they price matched it for me. Every room in my house is now filled with furniture or mattresses from Bens and I haven't been disappointed yet. I love their new store at the north end of Fort Gratiot, MI. The displays are great and really give you a feel for what you are getting. I love the fact that they have the mattress/bedroom store right next door too so that if all I want is a mattress or a bedroom set I don't have to get sidetracked with anything else and I know that the sales staff working there are knowledgeable. I look forward to shopping at Ben's Fine Furniture for many years to come.

Honestly, Bryan is the only saving grace at this store. Michael's obvious disregard has nearly…read morepushed me to buy direct from the Ashley Store. I have the website up right now. I just typed in "three-piece modular with console" and a plethora of selections popped up. That's all Michael had to do, and he would've had a guaranteed sale. I went there, credit card in hand, ready to make a purchase. Google is a better salesperson than Michael. Definitely less condescending. Read about my entire experience below. I haven't made a purchase yet. The sales guys--Doug (North end) and Michael Sadler (downtown)--didn't come across as genuine. I went to the North end store first to see what options they had. Doug was the salesperson on duty. His attitude and energy weren't welcoming, even though his face tried to make up for it. I felt like he was talking down to me. So I decided to go downtown to compare customer service and selection. There I met the owner, Bryan. He was super friendly and genuine, taking his time to figure out what I was looking for. He pulled up the Ashley Furniture store on his computer and offered to scroll through all the selections to help me find what I needed. I didn't have enough time that day to buy, so I told Bryan I'd come back. I went back the next day and spoke with Michael. I walked in, introduced myself, and told him I had spoken to Bryan yesterday, who was friendly enough to offer to look up some things for me. Then I said I realized it wasn't a loveseat I wanted--it was a three-piece modular. Michael just said, "Well, there's a lot more that I need to know," but he didn't ask any questions. He just made me feel stupid. Then he smiled and looked at me. I said, "Well, what else do you need to know?" He said, "Many things," but again didn't ask any questions or offer any help. He just stood there, saying nothing. So I said, "I'll just come back when Bryan is here." Michael replied, "Well, you're welcome to do that," and then went back to work--even though he wasn't helping anyone else and wasn't busy. How do you expect to make a sale like that, Michael? He made no attempt to help me. He was condescending from start to finish. Honestly, Bryan is the only saving grace at this store. Michael's obvious disregard has nearly pushed me to buy direct from the Ashley Store. I have the website up right now. I just typed in "three-piece modular with console" and a plethora of selections popped up. That's all Michael had to do, and he would've had a guaranteed sale. I went there, credit card in hand, ready to make a purchase. Google is a better salesperson than Michael. Definitely less condescending. After I left, I went back into the store to ask for Michael's name. He gave it to me happily, with a smile, even offering his last name. His attitude was basically: "Here you go. It's not gonna matter." If I hadn't met Bryan first, I would DEFINITELY NOT buy anything from this store EVER. Michael confidently treated me like I was unworthy of his time, smirking as I walked out.

SO much to look at at first. A little overwhelming in the beginning but once I settled in I just…read morefollowed the path through the store and was able to find things I was looking for.

All smiles when customers are purchasing or consigning. The owner is very unprofessional and down…read moreright rude when I asked that she honor her verbal agreement with me. She had verbally agreed up front to not confine me to a time element-I was not requesting unsold items to be returned only the monies earned.She refused to pay the monies or offer any type of compromise in good faith. She literally yelled at me to leave the store.Really bad experience- not expected in a small shop where customer service is so important for success.