Hands Down FIVE Stars - Highly Recommend Village Pet Shoppe! I can't say enough good things about Village Pet Shoppe! Every time I walk through the door, the staff is always smiling, super kind, and incredibly helpful. They genuinely seem to love what they do and make you feel welcome right away. I visit once a week to pick up crickets for my daughters Leopard Gecko, and their prices beat every other local pet store chain by a mile--great value without skimping on quality. Best of all, they have everything I need for all my pet supply needs under one roof, from reptile, dog/puppy, cat/kitten supplies and other essentials. The store is spotlessly clean and has such a happy, positive vibe that makes shopping there a real pleasure. If you're in the area and looking for a friendly, reliable pet shop with awesome service and competitive prices, this is the place. My go-to spot every week--thank you, Village Pet Shoppe team! read more

I wish I could give this a million 0's. I bought a 6 week old baby bunny just 4 days ago. Last night she passed away. The lady that helped us didn't give us any information about that bunny. That poor baby was sick and this place does NOT check on these animals. She could have survived longer if they actually knew how to watch there animals. I'm absolutely devastated and heartbroken. Will NEVER put my trust into this place again and you shouldn't either read more

The employees are so rude. If they even acknowledge you at all, they're very dismissive and have all over bad attitudes

We bought both of our Bichon Frise/Shih Tuz mixed pups. One we bought six years ago and one we bought 2 years ago. Both visits they were helpful, polite and even allowed me to bring my current 1st pup in to meet the 2nd pup to make sure they'd get along. They are both so loving and sweet and have had no health issues! There prices were reasonable and I wouldn't go anywhere else to buy a pup! read more

Village Pet Shoppe - Pet Stores Near Me - Hanover, Pennsylvania

Always had a great experience here. Everyone's nice and helpful. Got my great little pup here and always come back

I bought two dumbo rats from this store on Wednesday. The next day one of them was sneezing constantly. It is now Friday and she has labored breathing, and goop on her eye. Besides the possibility of them selling me a sick rat, (which is not at all unlikely because of the poorly ventilated tank they were in.) the owner was very rude, and had me stand at the counter for about 15 minutes while she had small talk. Then, when getting my rats, she picked them up by their TAILS, which you are NEVER supposed to do to rats or mice because their tail can literally fall off if you do. She hit them against the sides of the tank a few times trying to get them out. She put them in two separate boxes marked, "LIVE INSECTS" which I thought was odd until I got home and opened them to see cricket dust and limbs in them. So she used old cricket shipping boxes to put my new pet rats in. I'd like for the owner of a pet store to know a little about the animals she's selling, for example, knowing that you never lift a rat by it's tail, or that they have very sensitive respiratory systems and should never breathe in dust. I guess that's just too much to ask. I only went to this store because I thought that it'd be better than a big chain pet store, but I was sorely mistaken. The only positive thing I have to say is that I'm glad I rescued my rats from those horrible conditions. read more

Place smelled horrible. Im also super wary of small pet stores that sell "pure" breed puppies because to me that screams 'puppy mill'. The fish tanks were clean at least, but clear water and low algae doesnt mean good water quality and all of them had multiple dead fish in them. One tank that I think was supposed to be an angel tank had all dead angels in it and a few other tetras struggling to breathe denoting ammonia poisoning. There was a male betta in a tank full of skirt tetras (normal and glo fish) and he was hiding in the corner. Most fish people are aware that skirt tetras are known fin biters and will easilly bully a betta. I wasnt able to see his tail since he had practially buried himself under a fake plant and gravel to escape. I did see really intense stress stripes on him. One betta had really really bad fin rot and I was tempted to take him home just to let him die in peace in a warm 5 gallon rather then a tiny cup in his own waste, but I did not want to give money to this place. There was a parrot up from that looked like it had lost the will to live. I have been in this store twice and it had been locked up in its small cage both times. I dont think its ever let out because it "bites". I would bite too if I was kept in a jail cell my whole life. The hermit crab tank was also very lacking, even if it is just to hold them for resale. Thank god there were no herps here as far as I could tell. I would not recommend this place. read more

This store is dirty and smells, the owner clearly has issues if you are in there and don't make a purchase

Best place on earth to buy a pet we have gotten so many from here and all have turned out great buy from here