My mom and I visited the Palace Hotel in Como in August. We just actually left the hotel! Como is…read moreabsolutely beautiful and the hotel itself from the outside is stunning. The location is perfect. However, everything else is not. The rooms are very dated. Very small! From the time that we arrived we received misinformation, absolutely no help - and left the same way. And was literally left standing in the rain with staff, looking at us as we struggled to bring in our bags in safely. The hotel personnel were actually extremely rude. Food was good - but there are plenty of other wonderful places to eat in Como. If you ask for water, you're lucky to get a bottle. If you ask for help or recommendations, they won't even ask you what you're looking for and just book you somewhere and expect you to go. I would not recommend this hotel to anyone. But I do recommended Como!!!

4* Hotel Palace Lake Como, Italy…read moreLocation is perfect, close to Il Duomo, ferry, shopping center Nice building Reception: shorter man was friendly; taller guy was gruff Room was nice, spacious, and clean Nice amenities PLUS: the breakfast buffet was excellent! Real fresh fruit that were delicious Decaf coffee was just okay. Nescafe? Multilingual staff.

The first time visiting Lake Como Italy. We were referred by our Gate 1 tour guide Anna to try…read morethis place out. First and foremost, theview from this restaurant is amazing. You have to take the tram up the mountain that cost 5.50 euros roundtrip. The service at Trattoria Dei Bracconieri Ristorante Bar was excellent. We were greeted by Aldo and others that made us feel very welcome. We were lucky to find a table outside to have our lunch. I ordered the Bolognese and my girlfriend ordered the risotto with truffles and porcini mushrooms. It was all delicious. We both cleaned our plates and ate all the complementary bread. Lastly, for desert we had the panacotta with berries. This place is a hidden gem in Lake Como. We definitely recommend this place for first timers.

We came to this place for a birthday lunch. I emailed them a week prior to reserve a table outside…read more(as this place was selected specifically for its views) but got zero reply. Ok well... came anyway. First things first, while this place does offer great views on lake Como and the towns, it is not the only place in Brunate with this characteristic, and there are at least a couple more options that seem to be more or less the same level. The food here is quite good, although not exceptional. And I would argue that it is overpriced for a trattoria in a small (albeit a resort) town. We spent ~100 euro for 2 adults and a kid, without wine. The service is underwhelming to say the least. As mentioned, I contacted this place well in advance and received zero reaction, which - I think - is hardly acceptable in XXI century if you care about your business and reputation. We got a seat inside, it was noisy and crowded, the locals and larger parties were treated way friendlier and had to wait significantly less than we did (an experience that is, unfortunately, not unique to this place only in Northern Italy). All this did not boost our enthusiasm about this place. The manager (owner?) of this place was plain rude initially when I asked for a table outside (on the terrace which was empty but for one table at the time anyway). Eventually, seeing how disappointed we were they did give us a table there (which saved the situation to some extent). Still, I think a somewhat friendlier attitude to foreign tourists could not hurt this place. All up, 2 stars for this kind of experience.

I really wish I had more positive things to say about our experience with WeddingBox, but the…read moreoverarching feeling we are left with is disappointment. It is overwhelming to plan a wedding, let alone an international wedding, but unfortunately we quickly lost trust in our planner. There were several instances where she told us that we had to use a specific vendor because of our venue, only for us to find out from other brides using the same venue that they were told differently by their planners. Our planner was very disorganized, asking the same questions over and over that had already been answered, and not keeping our wedding portal notes updated. They also provided a vendor list for photo, video, and MUA, but when I sourced outside of their recommendations, our planner said I needed to coordinate with them since I booked them even though our contract was for full coordination from start to finish. She also made a big deal out of us waiting to pay until she could send us a compiled vendor list with payment info and outstanding balances for each vendor, which when she did send, had the incorrect amounts, so when we wired money, she said we needed to pay more, which ended up costing us even more money in fees to send additional wires. Really poor attention to detail, lack of urgency, and extremely disorganized. Lastly, our biggest issue was that our planner booked the boat transportation for our guests and despite me asking multiple times, she did not get a contract and said it was not necessary. On the day of our wedding, only one boat showed up (there should have been 5) and the boat that did show up was 30 minutes late. Because there was only one boat to transport us and our guests, our wedding started 2 hours late and we had to cut our cocktail hour, our ceremony, our reception, literally everything. We were so incredibly stressed and the main planner was avoiding us the whole time at the venue. Then they told us we would be getting a full refund from that boat company so they cancelled them (without consulting us) and brought us a bill for another boat company to bring our guests back after the wedding, which we paid thinking we would at least get our money back from the other boats. They also offered to extend our wedding if we could give them 3000 euro IN CASH and offered to drive "us and some of our guests" to the nearest ATM to take out cash for them. We were really appalled at this suggestion and did not accept. The icing on the cake is now that the wedding is over, not only did we NOT get a refund from the boat company, WeddingBox (the owner) said that they did everything right and are now ghosting us when we asked for help with how to handle the situation. We are extremely disappointed in how everything was handled and just want to save other brides from having to deal with anything like this. In the end our wedding was beautiful, but it is just incredibly disappointing to put your trust in a company and have them not take any accountability, provide an apology, and then completely ignore your asks for help. There were so many other little things that we feel they could have handled differently, book them at your own risk.

From start to finish, our wedding day was a dream. We had the pleasure of working with Zaira and…read moreSally, and they made sure every single detail of our wedding went off without a hitch. We considered several wedding planning companies to help us out in our long-distance planning all the way from Colorado, USA. Ultimately, we took a trip to Como to look at some venues and meet with wedding planners. WeddingBox totally sealed the deal. We fell in love with Zaira as a person - she is honest, charismatic, genuinely excited by her work, and the overall package for the very reasonable cost came out on top. One of my favorite moments from the wedding happened when I realized we were over an hour behind schedule because our pictures took longer than expected. I turned to Sally and asked if we were ruining the dinner plans, and she shrugged endearingly and said in her British accent, "What do you mean? We will eat when we are ready to eat! The chefs are gladly waiting to start cooking when you arrive." I felt zero pressure the entire day - and I don't think many brides get to say that. It could be that lovely Italian pace and vibe, but more likely, it's the high quality of help you get when you choose WeddingBox.

Lovely theater, full of history. I attended NYE Sleeping Beauty and it was magnificent. To go to…read morethe upper floor you must exited and go to a lateral entrance.

Don't know how someone could possibly complain about this hotel. We received a complimentary Elite…read moreupgrade to a newly renovated room. The junior suite screams luxury with the finishes and bedding and the spa is so relaxing. There was no one here for 90% of my 90 minutes and I enjoyed it thoroughly. Check-in was very easy and they even surprised us with a complimentary bottle of champagne and note in the room. While it is missing the direct view of the lake, I have no other complaints.

Surprised to see mediocre reviews…read more Sheraton is a gorgeous property, well-situated and very comfortable. I loved the spacious room, large comfortable bed and air conditioning that actually worked - the room got nice and cold! Many rooms I've stayed in across Italy are small, HVAC is ineffective and beds are like futons - the Sheraton delivered on all counts, no issues. I spent an afternoon by the pool which was delightful (I did not have a swimsuit, so did not go in the pool.) Lunch at the restaurant by the pool was great - food quality and service were top-notch. Next time I'm in the Como area, the Sheraton has my attention and will likely be where I stay (loved the grocery store nearby too!) 5 stars