wow wow wow backdrop is lake como with beautiful venue hall for wedding! Beautiful arrangements,…read moretable setting & food...

The first time visiting Lake Como Italy. We were referred by our Gate 1 tour guide Anna to try…read morethis place out. First and foremost, theview from this restaurant is amazing. You have to take the tram up the mountain that cost 5.50 euros roundtrip. The service at Trattoria Dei Bracconieri Ristorante Bar was excellent. We were greeted by Aldo and others that made us feel very welcome. We were lucky to find a table outside to have our lunch. I ordered the Bolognese and my girlfriend ordered the risotto with truffles and porcini mushrooms. It was all delicious. We both cleaned our plates and ate all the complementary bread. Lastly, for desert we had the panacotta with berries. This place is a hidden gem in Lake Como. We definitely recommend this place for first timers.

We came to this place for a birthday lunch. I emailed them a week prior to reserve a table outside…read more(as this place was selected specifically for its views) but got zero reply. Ok well... came anyway. First things first, while this place does offer great views on lake Como and the towns, it is not the only place in Brunate with this characteristic, and there are at least a couple more options that seem to be more or less the same level. The food here is quite good, although not exceptional. And I would argue that it is overpriced for a trattoria in a small (albeit a resort) town. We spent ~100 euro for 2 adults and a kid, without wine. The service is underwhelming to say the least. As mentioned, I contacted this place well in advance and received zero reaction, which - I think - is hardly acceptable in XXI century if you care about your business and reputation. We got a seat inside, it was noisy and crowded, the locals and larger parties were treated way friendlier and had to wait significantly less than we did (an experience that is, unfortunately, not unique to this place only in Northern Italy). All this did not boost our enthusiasm about this place. The manager (owner?) of this place was plain rude initially when I asked for a table outside (on the terrace which was empty but for one table at the time anyway). Eventually, seeing how disappointed we were they did give us a table there (which saved the situation to some extent). Still, I think a somewhat friendlier attitude to foreign tourists could not hurt this place. All up, 2 stars for this kind of experience.

I really wish I had more positive things to say about our experience with WeddingBox, but the…read moreoverarching feeling we are left with is disappointment. It is overwhelming to plan a wedding, let alone an international wedding, but unfortunately we quickly lost trust in our planner. There were several instances where she told us that we had to use a specific vendor because of our venue, only for us to find out from other brides using the same venue that they were told differently by their planners. Our planner was very disorganized, asking the same questions over and over that had already been answered, and not keeping our wedding portal notes updated. They also provided a vendor list for photo, video, and MUA, but when I sourced outside of their recommendations, our planner said I needed to coordinate with them since I booked them even though our contract was for full coordination from start to finish. She also made a big deal out of us waiting to pay until she could send us a compiled vendor list with payment info and outstanding balances for each vendor, which when she did send, had the incorrect amounts, so when we wired money, she said we needed to pay more, which ended up costing us even more money in fees to send additional wires. Really poor attention to detail, lack of urgency, and extremely disorganized. Lastly, our biggest issue was that our planner booked the boat transportation for our guests and despite me asking multiple times, she did not get a contract and said it was not necessary. On the day of our wedding, only one boat showed up (there should have been 5) and the boat that did show up was 30 minutes late. Because there was only one boat to transport us and our guests, our wedding started 2 hours late and we had to cut our cocktail hour, our ceremony, our reception, literally everything. We were so incredibly stressed and the main planner was avoiding us the whole time at the venue. Then they told us we would be getting a full refund from that boat company so they cancelled them (without consulting us) and brought us a bill for another boat company to bring our guests back after the wedding, which we paid thinking we would at least get our money back from the other boats. They also offered to extend our wedding if we could give them 3000 euro IN CASH and offered to drive "us and some of our guests" to the nearest ATM to take out cash for them. We were really appalled at this suggestion and did not accept. The icing on the cake is now that the wedding is over, not only did we NOT get a refund from the boat company, WeddingBox (the owner) said that they did everything right and are now ghosting us when we asked for help with how to handle the situation. We are extremely disappointed in how everything was handled and just want to save other brides from having to deal with anything like this. In the end our wedding was beautiful, but it is just incredibly disappointing to put your trust in a company and have them not take any accountability, provide an apology, and then completely ignore your asks for help. There were so many other little things that we feel they could have handled differently, book them at your own risk.

From start to finish, our wedding day was a dream. We had the pleasure of working with Zaira and…read moreSally, and they made sure every single detail of our wedding went off without a hitch. We considered several wedding planning companies to help us out in our long-distance planning all the way from Colorado, USA. Ultimately, we took a trip to Como to look at some venues and meet with wedding planners. WeddingBox totally sealed the deal. We fell in love with Zaira as a person - she is honest, charismatic, genuinely excited by her work, and the overall package for the very reasonable cost came out on top. One of my favorite moments from the wedding happened when I realized we were over an hour behind schedule because our pictures took longer than expected. I turned to Sally and asked if we were ruining the dinner plans, and she shrugged endearingly and said in her British accent, "What do you mean? We will eat when we are ready to eat! The chefs are gladly waiting to start cooking when you arrive." I felt zero pressure the entire day - and I don't think many brides get to say that. It could be that lovely Italian pace and vibe, but more likely, it's the high quality of help you get when you choose WeddingBox.

Lovely theater, full of history. I attended NYE Sleeping Beauty and it was magnificent. To go to…read morethe upper floor you must exited and go to a lateral entrance.

Don't know how someone could possibly complain about this hotel. We received a complimentary Elite…read moreupgrade to a newly renovated room. The junior suite screams luxury with the finishes and bedding and the spa is so relaxing. There was no one here for 90% of my 90 minutes and I enjoyed it thoroughly. Check-in was very easy and they even surprised us with a complimentary bottle of champagne and note in the room. While it is missing the direct view of the lake, I have no other complaints.

Beautiful hotel. Great pool area. The hotel restaurants are great. The breakfast was absolutely…read moreincredible!! Amazing! The latte macchiato was incredible. I was sad we had to leave before breakfast on our last night. The spa was great. The rooms were clean and quiet. A very peaceful stay

Upgraded room, yay!, with balcony! Best view of Lake Como on the rooftop bar/pool! Great pool and…read morebar albeit pricey drinks & bites but view was more tuan worth it! Yep is it reasonable €700 a night this time of year, absolutely! Attended my nephew's wedding at Villa geno just across the lake with water fountain as backdrop... fun evening that lasted til 3am!

This was our first visit here. There were many great aspects to this hotel but unfortunately, many…read morepoor interactions as well. At check-in, the staff on the lobby floor were all very helpful and friendly. The room was also very spacious and clean which was great. Modern finishes and updated compared to other options in the area. Views from the room we had were also very nice, especially at sunset. It was great for our family that this room we booked had 2 bathrooms and a pullout bed, though the pullout bed was very hard and not very comfortable. We appreciated some of the complimentary gifts provided due to our Hilton status. Where the service slipped, was at the pool and rooftop area. On our second to last day, 2 of us decided to head to the pool around 3pm. It was busy and there were not any spots to sit/lay down. Many chairs had towels and belongings left on them where people had either left to go into the pool or left to their room to come back later or potentially not at all. We waited for some assistance near the bar area and eventually, some other guests arrived, trying to scope out spots as well. After about 15 minutes, I approached one of the guys walking around and asked if there were any spots available. He talked with one of his partners and they walked around a bit and said everything is taken (no kidding). I asked if any of the spots were just towels people left and they were done for the day and he claimed it's impossible to know. He then said to wait off to the side and he'd get us a chair to place our things so we could go in the pool. We stood off to the side (in the hot sun) for about 20 min and he never brought us the chair. We watched him walk around doing other things avoiding eye contact with us. Yet, his colleague helped another couple who arrived after us get a spot. We decided enough is enough and left. The staff need to do a much better job cleaning spots off when people leave and actually follow-through on their work. Additionally, there should be time limits so that someone cannot claim a lounge chair in the morning and use it all day long so that no one else can use the pool. There's limited space to begin with so something should be done. Additionally, the pool closed at 6PM which I think is very early and pretty unreasonable. I'm assuming this is because they do not want the noise or inconvenience for their restaurant but still. The restaurant is a whole other experience, but overall, poor food quality, slow, and overpriced. Overall, if visiting Como again, I would likely choose another place to stay as this location could use some improvements to quality of service and overall value when looking at your nightly price.