By far one of the best, privately hotels I've ever stayed at in my life. Everything you see on…read moretheir website, is even better in person. The staff is extremely friendly and helpful. The room was pristine. The views from our balcony were unreal. The restaurant was great, the breakfast was great. I will absolutely be coming back here when I stay in Varenna someday again. Make sure you listen to their website when it says to pack light, you really do have to climb up a lot of stairs to get to your room that are very narrow and it is pretty much impossible to do if you have a large suitcase.

The Albergo Milano and the Hotel Du Lac were the Hotels that "got away" during our recent 3 night…read morestay in the Lake Como area. My guess is that Varenna is a magnet for American destination weddings, which probably explains why parts of these Hotels' reservation books were already full, even when we inquired many months in advance. The Albergo Milano is located right in the old town and up. It looks very romantic and complete with killer views from the balcony.

This review is for the restaurant Veranda as we did not stay in the Villa d'Este hotel…read more We came here for dinner on Friday night along with two other couples. Upon arrival we were told that the men needed to be wearing jackets. I wish that our hotel had told us because my husband had packed one, but luckily the restaurant keeps spare jackets on site for just this situation. The large dining room is incredibly old school with beautiful brass dining chairs laden in blue and yellow striped fabric. When they brought out the wine list I thought it was a joke because it was the size of a dictionary! For dinner I had the beet tartare and the veal filet. The soy marinated tofu was a little bit of an odd flavor combined the beet dish but besides that it was quite good. My husband started with the gnocchi and it may have been the best dish of the night, it was dynamite. In my opinion, my veal filet was better than my husbands beef filet and I also really enjoyed the petite eggplant parmigiana that came with it. Soufflé and ice creams for dessert were a big hit, but I was especially pleased because I asked if they had some dark chocolates off menu and they brought me out a beautiful assortment that tasted as good as they looked. Great restaurant if you are looking for an elegant evening out on the town or an excuse to use the dinner jacket that you packed but thought you wouldn't need.

Wonderful, elegant hotel, but an employee stole purchases I had made to bring home worth $850.00…read more While at dinner Someone made off with Lovely things I bought.

Stayed here for two nights with my family and it was perfect! The staff were incredibly friendly…read moreand helpful. They anticipated every need and had a wealth of knowledge. The location was unbeatable and close to incredible restaurants and shops. Also, the breakfast was the best I've ever had at a hotel. Highly recommend!

Stayed in this beautiful hotel for a week on business, and it was perfect. Service was friend,…read moreattentive, and efficient. I had a single room, but with plenty of room to spread out and work in the evening. The hotel is immediately next door to the funicular, so getting to and from the train station is very easy. It's also in a pedestrian area, within easy walking distance of excellent restaurants and shopping, as well as beautiful sights. The highlight of this hotel was the breakfast - simply the most amazing variety of food and beverages I have ever seen at a hotel.

We had the absolute greatest experience here! We came just for lunch and drinks and to enjoy the…read morebeautiful views The service was incredible - very attentive, clean and pleasant. The food was some of the best that we had in Italy. The drinks were, by far, the most delicious we've had. Everything here is wonderful, beautiful and well worth it.

We did not stay at the hotel. Let's start with the upstairs bar. We arrived early to our…read morereservation at Giacomo Al Lago so we decided to get a drink upstairs. It took so long to get our drinks. By the time they came we had to go down to our reservation. Now the restaurant Giacomo Al Lago. We were seated quickly. But our menus took forever. They were serving and attending other tables but after 10 minutes I had to go back to the check in area and ask the lady who seated us , who was suppose to give us the menus. So eventually it came. As you see in my pictures. The other ladies were given a place to set their handbags. One arrived after me. Mine was on the floor. So the beginning service was not good. My son ordered from the kids meal and they brought him an adult meal we had to send back. Now the food was delicious. Well prepared. They brought our seafood selections to look at and approve before they cook it for us. I wished their service matched the cook's efforts. I had a much better experience with service at a different luxury hotel.

Everything is poor. The shower is dangerous. Service all but absent. Food scant and underwhelming…read more The room hasn't been updated since the 80s. Horrible place. Three nights at high rates, leaves me exasperated. Stay away.

Stayed here for 2 nights in May as part of a group tour…read more Our room was very big and facing the lake with a small balcony. I was very happy with the room and wish we had more time to spend there. There were some chocolates and jellies waiting for us in the room when we checked in which were delightful! The location of the hotel is very conveniently located with a quick walk to the downtown Lugano area with lots of shops and restaurants. We had breakfast included which was buffet style. The first morning we got there early and had a spot outside to enjoy the view. The breakfast itself was just okay. The second day our group was leaving early so they had arranged for an earlier opening for breakfast but when we got there they were still setting up and did not have all the options available. All said, I would consider staying there again if ever back in the area. I understand there are two parts of the hotel and have heard negative things about the other part so would want to make sure I was in a similar lake facing room in the main hotel building.

Honestly, the only thing not to like about this place is the pricing. But, the pricing is justified…read morebased on the establishment and offerings. You want nice, you sometimes need to pay for nice. ;) It is perfectly located at the top of the main tourist area of Bellagio. They have rooms for short-term stays and "residence" rooms for longer stays. A couple of different restaurants, both with amazing views of the lake and overlooking their pool. Very cool, smaller sized bar with a great selection of spirits. They also have their own spa for anyone needing more relaxation. If you have the funds, book yourself a room and make reservations at both restaurants. After your meals, stroll out the front gate and walk around the shops and other restaurants that make Bellagio such a magical place. Enjoy!

This place was amazing. This review is about the hotel bar and Mistral the restaurant…read more The bar - the attention was fabulous. My husband ordered a gin and tonic. They said there is an experience with it. So they sprayed aromas and added floral pieces into his drink. He said it was delicious. They brought us some aperitif to have while we ate. Mistral. Worth every penny. Every course is explained to you. Our food and fishes were delicious. They changed our napkins 3 times. They would refill our water as soon as we put it down. If I left they would put my napkin back in my lap. There were no gaps in service. Ur all flowed well. It was a few hours with the most spectacular view of Lake Como and 5 star food. If I ever return, I will definitely return.

Upgraded room, yay!, with balcony! Best view of Lake Como on the rooftop bar/pool! Great pool and…read morebar albeit pricey drinks & bites but view was more tuan worth it! Yep is it reasonable €700 a night this time of year, absolutely! Attended my nephew's wedding at Villa geno just across the lake with water fountain as backdrop... fun evening that lasted til 3am!

We had a great experience here. The staff were very friendly. The room and bathroom were quite nice…read moreand clean. We loved the rooftop bar restaurant as well, such amazing views. It is a bit pricey but good value.

Friendly staff, awesome location in Lugano. The old-school interior is not my thing, but the hotel…read moreis not trying to be chic. Wish I had brought my tennis stuff to play on their clay court.

Wonderful hotel, excellent service, clean rooms and a beautiful view! We enjoyed our stay!read more

Had a lovely time here for 2 nights at the tail end of our trip…read more Sofia at the front desk was very helpful, even before arriving. She allowed us to be picked up at the Melide train station outside of the normal shuttle hours which was helpful. We were greeted nicely and had our bags taken care of and we were allowed to use the facilities because our room wasn't ready yet which was nice. The lake is lovely and you can swim in it. There are also boats for rentals, I just wish they had kayaks. Our first room was initially very low and only gave a view of the parking lot but one quick call to the front desk fixed this easily and we were moved with no trouble. The room itself was fancy and felt very royal. I had two amazing nights of sleep here as the bed was so comfortable. We also received very soft robes. The spa was great as well, I just wish some lights were working in the hammam and that the hot tub was hotter. We opted for massages and these were wonderful - there was also fruit infused water available at the spa and throughout the hotel which was refreshing. The breakfast buffet was also delicious and offered a variety of options + champagne. We did not dine at the restaurant, however as the hotel is located about 10-20 minutes walking from Morcote so we ate there most nights. It was easy to access with bus and the hotel shuttle. Overall, the hotel is a little older and not as modern as some hotels but it still felt classy and was a great stay. I am giving this 5 stars due to the service of the front desk, but I do think a couple of items could have been fixed (making sure all the lights work in the spa, the ladders to the lake were a little dingy and some screws could have been tightened). Overall, I still recommend this place to anyone going to Morcote!

Five STARS all the way from staff to accommodations, they go above and beyond to please the guests…read moreat this hotel. Amenities are 5 stars as well. The pool area is beautiful, they have two restaurants, fitness center, spa and so on. A true diamond on Lake Lugano. A live piano player at 7:00 PM in the bar, nice parking with attendance, places to park/yacht if you arrive by water. It caterers to the rich and famous and the fashion world since it is so close to Milan. If you an opportunity to stay here ENJOY!

This hotel presents itself as a 5-star hotel. It may have been at one time, however that time has…read moresurely passed. I would give it 0 Stars, but they do have an amazing view. The hotel is VERY dated, old furniture and fixtures. There were old bodily fluids on the bedspread, the towels had "baked in" dirt on them. When speaking to locals, they said they believe that the hotel is resting on its laurels and it's Michelin starred restaurant. Extra added bonus: they misplaced our car keys, finally finding them after 45 minutes. DO NOT STAY HERE EXPECTING A 5-STAR EXPERIENCE!!! Giving them the benefit, it's at best a 2-star hotel.

This is a great spot and I would highly recommend it. It is walking distance from Lugano (20-30…read moreminutes pending where you going) and the staff are just fantastic. My son and I had dinner in the main restaurant one night which did not disappoint at all. We took advantage of the inability to get swiss wine outside the country and ordered a nice 2012 Merlot that had a bit of age but was still clearly a young wine. The squash flowers had a flavor which they lacked earlier in the week at a restaurant in Milan and the duck was just fantastic--perfectly cooked with nice accompaniments. I forgot to snap a picture of dessert so I do not recall it but I know we loved it!