Terrible company and people. They book out homes on VRBO and other platforms and then call a week…read morebefore and tell you the house has sold and try to move you to a less valuable option that they call comparable. FRAUD!!!

Bottom line: We give the beach cottage we rented 5 stars but the management 2.5 stars. While we had…read morea great time at the beach cottage we rented on St. Simon's Island in August 2020, we ultimately had so many issues with the management that we do not recommend this beach rental company to others especially when there are many others to choose from. When I booked the property online, I got an email receipt that said I was being charged $500 for travel insurance. I emailed the management immediately and 3 days later, the owner responded and said that was a mistake and "did not know why" I received that. That response did not instill in me any confidence in this management. They also did not send an updated receipt. Then I asked what the address of the beach cottage was and was told that the management would let me know "a few weeks" before our arrival. One week prior to leaving, we still did not know the address of the rental property. I emailed again and this time and was told, they would inform us "a few days prior to arrival." Finally, it was the day before we were leaving and we still did not know the address of the rental property! Again, we were told that someone from the office would let us know the day of arrival. This is just so strange! I've rented through Airbnb, Home Away, VRBO and we never ran into this where the management refused to let someone who's paid for and booked a property know what the address of the property is until the DAY OF arrival. Mind, we live over 5 hours drive away so it's not like we would have driven there early. The first day we checked into the property and the location was fantastic and conveniently located. The beach cottage itself was clean and just like the photos. We followed the directions given by the management to try to connect to the WIFI and repeatedly received an error message saying the password was incorrect. Immediately called the office and the lady on the phone said she didn't know why that was happening and said she would contact the owner, Benjamin, and inform him. During the entire 6 day stay, we never got an email, phone call, or visit from the owner regarding our lack of access to WIFI. Eventually, I was able to guess the correct wifi password and get online (Verizon has little to no cellular service on St. Simon's Island so we needed wifi). Later that week, I emailed the office to inform them of the CORRECT wifi password and got an email response that did not apologize for our inconvenience. After our stay, we left the property in excellent condition and went home. The day we departed the rental property, I emailed the company to ask when I would receive my $500 damage deposit. No reply. Then I called the office the following week and the lady on the phone said it would take "a few weeks" for the refund to go through. I waited 2 weeks. Still no refund. On the 3rd week of waiting, I called again and spoke to the same lady. She said it could take up to "3 weeks" to receive my refund. 4th week arrives and I STILL do not have my $500 refund!! I sent a very exasperated email to the manager asking why I still have not received my refund. Finally, I received a response from the owner/manager saying that "this is the first I've heard of this" and that gave me an electronic receipt informing me that the company was issuing me a refund on Sept 8. I checked out of the property on August 16th and had waited 4 weeks for nothing. Over 30 days later after checking out of the property, I have finally had my $500 damage deposit refunded. This has been an extremely stressful process trying to get my deposit returned. I've used many other vacation rental properties and everywhere else, I have gotten my deposit returned AUTOMATICALLY and within 5 business days after checking out. I firmly believe if I had not repeatedly and tenaciously chased down my deposit, the company would have conveniently forgotten about it and never given it to me. The GA Beach Rentals management communicates poorly and seems very disorganized. I absolutely do not recommend this rental property to others. In the future, I will stick to Airbnb or VRBO.

Stayed in Kizmet on SSI. The property is exactly as…read moredescribed. The house is beautiful on the inside and is very well equipped. The kitchen is one anyone would be envious of in their own homes. Only a couple of suggestions. The master bedroom does not have blinds to cover the upper windows. While privacy is not an issue unwanted light is. From early AM light to street lights it was a annoying. Also the way the house is setup only 2 people can watch TV at a time. There are only 2, very comfortable, chairs in the TV room. So if you are 2 couples visiting it is not conducive to enjoying TV together.

This company took my in full payment,kept it for almost 3 weeks,1753.00…read moreA few days before I was headed to vacation, I get an app email that says reservation cancelled. No call or nothing, I had to then spend another 2000 for another place, it took a week to get a refund,they kept my money for almost almost 4 weeks interest free.They could have cared less about me. They said thee owner wanted it, I spoke to the owner ,he said that wasn't the case. STAY AWAY...

My family come here every summer. We love staying at St Simons Grand. I am in a bedroom writing…read morethis review in Condo 206. The oceanview is awesome with seeing the ocean in front on the balcony. They also have a swimming pool for kids. It is located on 1400 Ocean Blvd. You can call them at (888-374-7707), call Hodnett Cooper to book a condo (912-638-4750), or check out their website at www.hodnett.cooper.com/partner-resorts/saint-simons-grand . The condos are 1674 sq ft. There are 3 beds, 3 bathrooms, 1 kitchen, a living room, and the entrance. So if you staying on SSI, book the St Simons Grand.

First time staying in St Simons and I'm very happy with our decision to stay here. From the…read morebalcony, I can see the pool and waves in the ocean- it's beautiful and very relaxing. Especially at night when the moon is out. There are many good restaurants nearby along with gift shops & ice cream shops yummm. Our condo came fully equipped with towels, extra pillows, bedsheets and appliances galore. It is very spacious. Includes a washer & dryer- which is great! The grounds are very well kept. Very nice! From the pics off the website I have to say they do no justice to this place. It is a great place to stay for a long term vacation stay in St. Simons. I highly recommend it.

I am SO disappointed Marriott Bonvoy has put this company's listings on the Marriott website for…read moreplaces to stay on Saint Simons Island. I feel TERRIBLE I was duped and now, I see these TERRIBLE reviews and am so, so sorry I trusted Marriott to vet who they allow on their website. I have not even gotten to the property yet and have had someone named Alex emailing me, acting like I have to pay for the pool to be heated all 6 days, when they list it as $75 per night. I want the last 3 nights heated but have to FIGHT FOR IT. This company's listings should NOT BE ANYWHERE on Marriott Bonvoy's website for places to stay on Saint Simon's Island. I have never been there before, neither have my adult sisters and my nieces, and THIS is what my first experience is so far?? TERRIBLE

First off the VRBO website glitched booked us twice. When I tried to cancel 1 they said I they…read morewould only give us half our money back which cost us an extra $600. We stayed at 18 Silver ave. #5. We were supposed to have pool access but we didn't. The condo was not maintained very well. Cabinet doors above microwave were coming off the hinges and crooked, the top part of the microwave cover was falling off, the shower walls needed some serious grouting and chalking (can only imagine the mold behind the walls), the bathroom had only 1 light fixture cover, the fridge had no light, I slept on the pull out bed but it had no sheets or blanket

I hate to say it, because certain aspects of booking with HC were great, but I will not use them…read moreagain. Check in and check out were great, and I appreciated the phone call we received mid-stay asking how we were doing. Unfortunately, I don't feel our condo was as promised. I think HC took some big liberties with their description of amenities, and they completely misrepresented the beach access of our condo. The final straw for me is that they charged my card (without warning) two weeks AFTER our trip - stating a change in GA tax law that went into effect a month prior to our trip. I'm not sure why that wasn't charged prior to our trip, when it actually "went into effect," but their accounting error shouldn't be my problem. Their unfettered access to my credit card information, and readiness to charge it, now leaves me feeling pretty unsettled.

Everything. The condo was a dump. Terrible place to live in for 4 days. Broken sink, towel hook…read morefell off the wall screws and all when o tried to hang a towel, the elevator to go 1 floor down took 5 or 7 minutes to arrive? Then another five minutes to wait to go down 1 floor the place was not what they advertise. It was a dump. Waste of a lot of money and time.

Worst costumer service, rude, uneducated, unprofessional the worst of the worst, please take your…read morebusiness somewhere else!

Slow response to rental related problems. Active rentals that are too worn or dated to be…read moreacceptable. Disrespectful employees towards guests with active rental issues.

Wife's birthday weekend so we rented a room at the King and Prince to celebrate. It was a bit…read morecolder April 9, so we decided to try to pools. First issue was the pools which they claim is "heated" on the website and everywhere else, and if it is heated it's only to a frigid 72 degrees. The worst was when, without warning the bathroom sink started filing up with water when the faucet was off due to a pipe clog. Maintenance informed me it was likely due to a clog in the building from earlier. Water started overflowing onto the bathroom floor. I threw as many towels we had to stop it from flowing everywhere into the floor of the main room. No big deal, stuff happens, but I requested housekeeping come clean up the towels at 4:00pm and at 7:00pm still nothing had happened. Told multiple folks, maintenance and the front desk about the mess THEIR clogged pipes caused, and it still took a while for them to send anyone to fix THEIR problem. Insanely poor service-- I would not recommended this place.

King and Prince is a mega all-inclusive resort that caters to families seeking ocean and poolside…read morerelaxation. It's a very nice facility in a very nice location albeit a little tired and perhaps in need of a facelift. We attended a wedding there and it could not have been nicer. The food was delicious. The outdoor ambience next to the ocean was simply fantastic.

I've rented several homes through Real Escapes on St. Simons Island and have never had a bad…read moreexperience. Every property has been exactly as described--clean, well-maintained, and perfect for a relaxing stay. The booking process is always smooth, and their team is friendly, responsive, and easy to work with. It's clear they take pride in managing their rentals, and it really makes a difference. Highly recommend Real Escapes if you're planning a trip to SSI!

This was an awesome experience. Company is super easy to work with. Property was beautiful and…read moreclean and was stocked with everything you need. Had great dinners, great sleep, great experience. Definitely recommend this and will be returning, no question

Pretty nice condos in St. Simons located about a mile from the pier and Village. We usually stay…read morehere when visiting because we have dogs that need to go to the beach with us, and Ocean Walk is very pet friendly. These condos are privately owned and can be rented through VRBO; some cheaper than others. So far we have stayed in 2 different units, and have enjoyed both. Amenities at Ocean Walk include 2 pools (1 heated), walking trails, ponds, and tennis courts. I recommend this as a place to stay if you have pets and need to get away, or you just need a weekend in paradise.

This is our second time to stay at the Ocean Walk Condos. We used Real Escapes to book our stay…read more (See their site for that review) Ocean Walk is great. We stayed in B-4, which is an older 3 bedroom 2 1/2 bath condo. It has beautiful wood floors on the first floor. The master was large with the bath attached. Two other rooms, one had a queen the other two full size beds. Very comfortable and clean. There is access to a great pool, work out facilities and they even have an outdoor ping pong table next to a rope swing (which our kids enjoyed). It's only about 1/2 mike walk to the pier which was nice because it can be difficult to find a parking spot down at the pier. Although not located on the beach, it's not far from many of the more popular beach spots. I really enjoy it and will likely stay here again if available.

Gated Oceanfront condos with private beach access. We stayed in room # 334, which is a one bedroom…read moreone bath unit. Overall it was okay, clean but a tad dated, especially the kitchen and laundry area. The bed was extra firm, not comfortable at all. However the kitchen was well stocked with dining utensils and cookware. Check in was seamless with keyless entry locks. The condominium complex is a U shape, with a middle courtyard that leads out to the pool and private beach access. In the courtyard is a fountain and two hot tubs. One of which was out of order during our stay. At the pool most of the lounge chairs were "claimed" by beach towels. Not really the condos issue but I may as well mention how interesting the beach is. It's a bit of a trek to the actual beach through a marsh like area there's even a large tide pool, which stinks!! The ocean water appeared brown and murky, so I passed on getting in. Also someone stole my shoes. Smh.

The staff is amazing. They are so efficient and nice. I want to especially give a shout out to…read moreClyde and William who work the desk. Talk about superior customer service! The beds are so very comfortable and the towels are large and fluffy. I was here last year and returned this year. I highly recommend this hotel. The pool is beautiful and the fire pit is great at night. My favorite thing is the large swing under the live oaks. What a perfect spot for reading.