We have used Real Escapes several times to rent homes in Saint Simons Island, Georgia when we vacation there. It's always been a very easy experience and the ladies in the office are very nice. Last year they had accidentally double booked the home we had rented and we were offered another home that was in the same community of higher end homes. When we arrived there were several things wrong with the home and I posted the review detailing the problems with the home. None of the issues warranted a call to the office or in any way caused harm to anyone in the home, it was purely cosmetic issues, poor quality furniture, and dated tiny TVs, chipped commodes and chipped tiles in the bathrooms, uncomfortable mattresses, etc. Apparently they screen the reviews for this particular home and you can't see negative reviews. Poor business practice because then you only get the positive reviews and that's misleading. When I looked back for two years several people had mentioned the issues that we still found with the home but their reviews were higher so they stayed on the page. I would avoid this company if possible, there are others that are more ethical. read more