I am SO disappointed Marriott Bonvoy has put this company's listings on the Marriott website for…read moreplaces to stay on Saint Simons Island. I feel TERRIBLE I was duped and now, I see these TERRIBLE reviews and am so, so sorry I trusted Marriott to vet who they allow on their website. I have not even gotten to the property yet and have had someone named Alex emailing me, acting like I have to pay for the pool to be heated all 6 days, when they list it as $75 per night. I want the last 3 nights heated but have to FIGHT FOR IT. This company's listings should NOT BE ANYWHERE on Marriott Bonvoy's website for places to stay on Saint Simon's Island. I have never been there before, neither have my adult sisters and my nieces, and THIS is what my first experience is so far?? TERRIBLE

First off the VRBO website glitched booked us twice. When I tried to cancel 1 they said I they…read morewould only give us half our money back which cost us an extra $600. We stayed at 18 Silver ave. #5. We were supposed to have pool access but we didn't. The condo was not maintained very well. Cabinet doors above microwave were coming off the hinges and crooked, the top part of the microwave cover was falling off, the shower walls needed some serious grouting and chalking (can only imagine the mold behind the walls), the bathroom had only 1 light fixture cover, the fridge had no light, I slept on the pull out bed but it had no sheets or blanket

I hate to say it, because certain aspects of booking with HC were great, but I will not use them…read moreagain. Check in and check out were great, and I appreciated the phone call we received mid-stay asking how we were doing. Unfortunately, I don't feel our condo was as promised. I think HC took some big liberties with their description of amenities, and they completely misrepresented the beach access of our condo. The final straw for me is that they charged my card (without warning) two weeks AFTER our trip - stating a change in GA tax law that went into effect a month prior to our trip. I'm not sure why that wasn't charged prior to our trip, when it actually "went into effect," but their accounting error shouldn't be my problem. Their unfettered access to my credit card information, and readiness to charge it, now leaves me feeling pretty unsettled.

Everything. The condo was a dump. Terrible place to live in for 4 days. Broken sink, towel hook…read morefell off the wall screws and all when o tried to hang a towel, the elevator to go 1 floor down took 5 or 7 minutes to arrive? Then another five minutes to wait to go down 1 floor the place was not what they advertise. It was a dump. Waste of a lot of money and time.

My family come here every summer. We love staying at St Simons Grand. I am in a bedroom writing…read morethis review in Condo 206. The oceanview is awesome with seeing the ocean in front on the balcony. They also have a swimming pool for kids. It is located on 1400 Ocean Blvd. You can call them at (888-374-7707), call Hodnett Cooper to book a condo (912-638-4750), or check out their website at www.hodnett.cooper.com/partner-resorts/saint-simons-grand . The condos are 1674 sq ft. There are 3 beds, 3 bathrooms, 1 kitchen, a living room, and the entrance. So if you staying on SSI, book the St Simons Grand.

First time staying in St Simons and I'm very happy with our decision to stay here. From the…read morebalcony, I can see the pool and waves in the ocean- it's beautiful and very relaxing. Especially at night when the moon is out. There are many good restaurants nearby along with gift shops & ice cream shops yummm. Our condo came fully equipped with towels, extra pillows, bedsheets and appliances galore. It is very spacious. Includes a washer & dryer- which is great! The grounds are very well kept. Very nice! From the pics off the website I have to say they do no justice to this place. It is a great place to stay for a long term vacation stay in St. Simons. I highly recommend it.

Pretty nice condos in St. Simons located about a mile from the pier and Village. We usually stay…read morehere when visiting because we have dogs that need to go to the beach with us, and Ocean Walk is very pet friendly. These condos are privately owned and can be rented through VRBO; some cheaper than others. So far we have stayed in 2 different units, and have enjoyed both. Amenities at Ocean Walk include 2 pools (1 heated), walking trails, ponds, and tennis courts. I recommend this as a place to stay if you have pets and need to get away, or you just need a weekend in paradise.

This is our second time to stay at the Ocean Walk Condos. We used Real Escapes to book our stay…read more (See their site for that review) Ocean Walk is great. We stayed in B-4, which is an older 3 bedroom 2 1/2 bath condo. It has beautiful wood floors on the first floor. The master was large with the bath attached. Two other rooms, one had a queen the other two full size beds. Very comfortable and clean. There is access to a great pool, work out facilities and they even have an outdoor ping pong table next to a rope swing (which our kids enjoyed). It's only about 1/2 mike walk to the pier which was nice because it can be difficult to find a parking spot down at the pier. Although not located on the beach, it's not far from many of the more popular beach spots. I really enjoy it and will likely stay here again if available.

Barnes Plantation is a newer Gated complex, 1999. The best pool on SSI A wonderful relaxing pool…read morewith all new patio furniture. There are 1- 3 br units/garages in a immaculate beautifully landscaped complex. With gas BQ grills, 24 hour gym, plenty of parking, screened in porches, play ground, garages, even a car washing area. All privately owned, a mix of full time owners and vacation rentals. It is pet friendly. The HOA has solid financials. Always improving and maintaining the grounds and complex.There is a manager who works in The Clubhouse full time. Located on a small 12 mile by 3 mile,barrier island 4 miles off the Georgia coast. A historic Island with alot to see and do. Comes with Southern Charm. The complex is mid island with access to everything within minutes. If looking for an affordable retirement or 2nd home buy here. We did and it is now a Vacation Rental http://www.vrbo.com/272729

We booked the Beach Club specifically for its oceanfront location and promised beach access, but…read morethe reality was alarming. The beach access was completely dilapidated--getting to the sand required trekking through murky, insect-filled puddles and pushing through weeds as high as six feet. It felt unsafe and unsanitary, so we ended up driving to a public access point instead, despite paying for on-site beach access. Inside, the condo's condition was just as troubling. The walls and cabinets were stained, closet doors were broken, and the floor was filthy--there was sand and grit under the living room rug, which caused one of us to slip and fall. We spent our first hours vacuuming, mopping, and sweeping just to make the place livable. For the price and reputation, basic cleanliness and maintenance should be a given. If the on-site beach access is unusable, that should be clearly disclosed ahead of time, and housekeeping/maintenance standards need serious attention. Until the beach access is restored and units are properly cleaned and repaired, we cannot recommend Hodnett Cooper Vacation Rentals on St. Simons Island.

While I have submitted several reviews on various businesses I have never left a negative review…read morefor any business until now. I feel it is important to pass on the issues we encountered. My family and I have rented dozens of properties on St Simons Island over the years in various price ranges. The property we rented from Hodnett Cooper is without a doubt the most disappointing of all. We walked in the unit to find dog accessories scattered through out the unit. We are dog people, and do not mind pets at all, but dog toys, feed and water bowls, and dog beds were everywhere. One of the bedrooms closets was stacked with well used dog beds to the point the closet could not be used. Another bedroom's closet floor was littered with the owners' items as was the bath closet. None of the closet space was usable space for us because of the owners' personal items. There were five adults in the three-bedroom unit with five bath towels and five wash cloths. The downstairs ceiling fan clanked so loudly when it was on that it was nearly impossible to sleep. All of the mattresses were worn out. The upstairs rooms were so warm that sleeping was difficult as well. After the second day we returned from dinner to find the air conditioning had stopped working. I reported to afterhours maintenance and was assured someone would be out the next day. Near lunch time after a couple calls to the office a technician arrived and told us not only was the unit not working properly downstairs but there was no air flow to the upstairs rooms at all. I realize mechanical issues can occurred at any time, but once we were told by the repairman there was not air flow upstairs, we knew this was not a new issue. I sent photos of the condition of the unit to the office, but it was never acknowledged, and when I ask an agent she told me she had not had an opportunity to look at the photos. After several conversations we did get moved to another unit but it wasted a day of our vacation. The agent just kept saying how nice the unit we were complaining about and they had never have received a complaint. We ask and were given an additional day at the new unit, but when I ask about compensation for less expensive unit I was told it was the same price. I had already checked pricing, and the unit we were moved into was on average over $40.00 per night less. And although it was through no one's specific fault a siding crew worked all through the day repairing siding on the adjacent unit so we got to hear the pounding of hammers and saws all day. The workers then used the deck on the unit we had paid for to store tools, and take their breaks and lunch. We love St Simons Island and will continue to visit several times a year as we have in the past but never will we consider Hodnett Cooper to lease a unit.

We had a signed contact (binding) to rent a condo for Christmas 2022 and just over a month from our…read morevacation they cancelled due to the owners needing their place. They offered non comparable replacements and no compensation for the fact that the only place we could find shortened our trip. We are shocked that they think these are good business practices.

Beware! Harper's Cottage is really Harper's Shabby Shack. Very worn and tattered. Low end…read moreappliances and outdated kitchen. Old, wobbly ceiling fans. Golden Isles looking to make quick money as they charged us $300 for deferred and regular maintenance items that should be an owners responsibility when having a rental property. Other downsides, pedestal stool sinks in downstairs bathrooms leave no storage room. Air conditioning can't be turned below 70. Large grape myrtle full of Spanish moss hangs over pool leaving it dirty on a daily basis. House sits on main road with steady traffic (not safe for your children.)

Terrible company and people. They book out homes on VRBO and other platforms and then call a week…read morebefore and tell you the house has sold and try to move you to a less valuable option that they call comparable. FRAUD!!!

Bottom line: We give the beach cottage we rented 5 stars but the management 2.5 stars. While we had…read morea great time at the beach cottage we rented on St. Simon's Island in August 2020, we ultimately had so many issues with the management that we do not recommend this beach rental company to others especially when there are many others to choose from. When I booked the property online, I got an email receipt that said I was being charged $500 for travel insurance. I emailed the management immediately and 3 days later, the owner responded and said that was a mistake and "did not know why" I received that. That response did not instill in me any confidence in this management. They also did not send an updated receipt. Then I asked what the address of the beach cottage was and was told that the management would let me know "a few weeks" before our arrival. One week prior to leaving, we still did not know the address of the rental property. I emailed again and this time and was told, they would inform us "a few days prior to arrival." Finally, it was the day before we were leaving and we still did not know the address of the rental property! Again, we were told that someone from the office would let us know the day of arrival. This is just so strange! I've rented through Airbnb, Home Away, VRBO and we never ran into this where the management refused to let someone who's paid for and booked a property know what the address of the property is until the DAY OF arrival. Mind, we live over 5 hours drive away so it's not like we would have driven there early. The first day we checked into the property and the location was fantastic and conveniently located. The beach cottage itself was clean and just like the photos. We followed the directions given by the management to try to connect to the WIFI and repeatedly received an error message saying the password was incorrect. Immediately called the office and the lady on the phone said she didn't know why that was happening and said she would contact the owner, Benjamin, and inform him. During the entire 6 day stay, we never got an email, phone call, or visit from the owner regarding our lack of access to WIFI. Eventually, I was able to guess the correct wifi password and get online (Verizon has little to no cellular service on St. Simon's Island so we needed wifi). Later that week, I emailed the office to inform them of the CORRECT wifi password and got an email response that did not apologize for our inconvenience. After our stay, we left the property in excellent condition and went home. The day we departed the rental property, I emailed the company to ask when I would receive my $500 damage deposit. No reply. Then I called the office the following week and the lady on the phone said it would take "a few weeks" for the refund to go through. I waited 2 weeks. Still no refund. On the 3rd week of waiting, I called again and spoke to the same lady. She said it could take up to "3 weeks" to receive my refund. 4th week arrives and I STILL do not have my $500 refund!! I sent a very exasperated email to the manager asking why I still have not received my refund. Finally, I received a response from the owner/manager saying that "this is the first I've heard of this" and that gave me an electronic receipt informing me that the company was issuing me a refund on Sept 8. I checked out of the property on August 16th and had waited 4 weeks for nothing. Over 30 days later after checking out of the property, I have finally had my $500 damage deposit refunded. This has been an extremely stressful process trying to get my deposit returned. I've used many other vacation rental properties and everywhere else, I have gotten my deposit returned AUTOMATICALLY and within 5 business days after checking out. I firmly believe if I had not repeatedly and tenaciously chased down my deposit, the company would have conveniently forgotten about it and never given it to me. The GA Beach Rentals management communicates poorly and seems very disorganized. I absolutely do not recommend this rental property to others. In the future, I will stick to Airbnb or VRBO.

Worst costumer service, rude, uneducated, unprofessional the worst of the worst, please take your…read morebusiness somewhere else!

Slow response to rental related problems. Active rentals that are too worn or dated to be…read moreacceptable. Disrespectful employees towards guests with active rental issues.

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