I made an appointment online, and had to reschedule due to my school presentations being changed…read morewith the pandemic. Not only was BTC very accommodating with changing the appointment; but they were fantastic for getting my breaks inspected and replaced. The owner (I presume) asked me why I thought the brakes might be bad, and didn't patronize me with my answers, which I find happens a lot in mechanics shops. I was extremely pleased with how kind and professionally they treated me. They also showed me how bad my breaks were and managed get me in and out within an hour! And to top it off, the owner gave me a little discount. I've already scheduled another service to be done next week. Great experience. Thanks BTC!

Hard to believe that service garages like this still exist. Honest as the day is long…read more Got 4 tires. Originally they said I still had 20k miles left on them, but the snow was coming so now got tires. Best price that I could find. Today getting transmission fluid changed.

These guys are honest. They have good prices. And they go out of the way to keep you happy. I…read morehighly recommend these guys. And I don't do that often . They have a customer for life now

I can't express enough how grateful I am for Phil's help during a stressful situation. I drove from…read moreVirginia to North Carolina, and when I arrived, I immediately noticed a strange noise coming from my car. I was feeling overwhelmed After receiving an estimate from another shop that didn't properly check my car, my car was was now facing the possibility of a $1,600 repair without even knowing what was really wrong. I turned to Yelp for help. Within 15 minutes of submitting a request, Phil called me. He carefully listened to my concerns, reviewed the videos I sent, and offered honest advice. He explained the worst-case scenarios but also talked about potential minor issues that could be causing the noise. Phil's honesty and transparency immediately put me at ease. He told me to bring the car in first thing the next morning. When I arrived, Phil made me feel right at home. He took a thorough look at my car ("Betty," as I call her), and without hesitation, called his buddy to deliver the timing chain guide. While working on my car, Phil explained what went wrong and showed me the worn-out parts. He even took us on a test drive to make sure the engine was okay and topped off my oil. We were at Phil's shop from 8:30 AM to about 12:30 PM, and during that time, Phil made sure we felt comfortable. He shared the beauty of his property with us, from his cows to the peaceful creek in his backyard, and entertained us with great stories. His kindness and hospitality made all the difference. I'm beyond thankful for Phil's honesty, care, and transparency throughout the entire process. He didn't just treat me like another customer; he took the time to listen, explain, and fix my car in the most honest and cost-effective way possible. If you ever find yourself in need of a mechanic who truly cares about you and your car, Phil is your guy. Phil, if you read this, please know we will never forget how you helped us, and we'll be sure to drop by some goodies as a token of our appreciation. Thank you ($400) Phils Charge

AJ's completed a brake job on my 2008 Jeep Wrangler. Less than 10k miles on the Jeep and I had to…read morecompletely redo both the front and rear breaks. The car was not drivable when both the front and rear breaks failed at different times so I couldnt Drive 2 hours to AJs from where I live to have them fix their issue. I would Not recommend using AJs.

Great and quick service. Was able to plug two tires without our wheel lock. I highly recommend AJ's.read more

Marcus was persistent and was able to get our cars out of a difficult situation. I would highly…read morerecommend Hickman's Hook.

They got out to us in a very bad snowstorm and got our car started after the battery died. They did…read morea great job, and were very helpful throughout.

The staff is super friendly. I stopped in with a tire leak…read moreand they were diligent in finding the culprit. Price was reasonable.

Had a low tire pressure while in Boone. They took care of us with no notice. In less than an hour…read moreof drive up I was back in the road and it only cost $20! Amazingly, witness them helping 2 other groups were they advised them they were good to go without charging them anything. Great people. Will return if I ever need it.

We were driving across country in our RV and had low tires. We were advised to get them checked out…read moreas we were about to travel on steep and winding roads. New River Tires got us right in and fixed our tire, let us know one of our inner tires was flat, checked all our tires and got us back on the road. Thanks to them we are safe and still having a wonderful time on our trip. A shout out to Scott and all the team at New River tires. Skilled service, amazing people, reasonable rates. What more can you want? Highly recommended.

Friendly, efficient personnel and excellent service. I bought new tires and had an inspection--all…read moresatisfactory and performed on time. I would highly recommend this business.

Awesome service! I called for a jump and 25 minutes later the cables were on my battery!read more

Amazing company!!! Needed their assistance at Walmart just a few minutes ago and we could not have…read moreasked for better guys. They were definitely Heaven sent and we will not hesitate to seek their services again in the future if needed. I can not say enough good things about them!! Let them be your first call if you find yourself in need of assistance. YOU WILL NOT BE DISAPPOINTED!!! THANKS AGAIN GUYS!! Billy and Summer Goodwin

They replaced my tire within the hour. They had the exact tire in stock that I needed replaced. The…read moreprice was very comparable to other tire shops. I highly recommend them for your tire needs.

Crooks. Stealers. Liars. They must make commission on whatever they can addd to your bill. I went…read morein for an inspection last year and it cost me $1800! This year I went back and before they even started the inspection the mechanic came out to tell me that it would automatically fail because of a cracked taillight (the exact same crack that had been there last year when they said nothing about it). When I mentioned that last year at the ae place they said nothing about how this would fail the inspection they mechanic proceeded, with his eyes closed the entire time, to tell me how the regulations had gotten more strict this last year. I declined them starting the inspection and took my car to Take 5 Oil, where they did the inspection for $13. I even showed them what Mr. Tire had claimed would "fail" the inspection and they said it couldn't fail because there was no way for it to take on water. Never ever, ever do business at Mr. Tire in Boone.

I'm out of state on vacation with my kids. My tires didn't feel right on my car. I stopped in to…read moresee if it was still safe to drive. The shop was super busy, but they were able to squeeze me in to check out my car. It ended up being tar and rocks built up on my tire. The staff was super friendly. They scraped off what they could and said the rest would wear off. So thankful for their kindness since I was 8 hours away from home. I would highly recommend Kelley Brothers.

Got to give props to these guys. Up from SC busted a tire when we slid off a snow covered road…read more Patched, good as new in 40 minutes. The staff was pleasant to deal with and they realized the situation I was in 4 hours from home. Inexpensive repair as well. Thanks guys!