Not sure where all these negative reviews came from. I can only assume they are fake reviews from…read morecompetitors I always get someone when I call Cowley's, and my technician, Lux, is friendly, knowledgeable, and I literally watched him do all the treatment and work while he explained it all to me.

A technician came to my home today unannounced to do our "spring service", which would be fine,…read moreexcept we have a newborn and my wife was breastfeeding when the tech knocked. I was not home at the time and my wife put me on the phone with the tech who apologized and said "you were probably sent a confirmation via text or email. It looks like it's been a busy week for you though so no worries if you missed it". I did not, in fact, miss any confirmation, since none was sent. When I called Cowleys to inquire what happened, they said they don't actually confirm these visits - they just show up?? But then why would you knock on my door if you don't need anyone to be present? This is WILDLY unprofessional behavior - not just showing up unannounced with chemicals in a home with a newborn, but then trying to gaslight me for your lack of communication. The entire phone call felt like the rep was annoyed at me and she did absolutely nothing to help beyond adding me to a "list" where they would notify me to confirm future visits. I've received confirmation from them in the past, so I don't know what happened on their end, but I cancelled my service with the rep immediately. What a waste of money this whole ordeal was. I DO NOT recommend these people at all.

Been with Freehold Pest Control for years and they are THE BEST!! Thank you for always being there…read morewhen we need you! Roger and Connie Diller

They gave me an "appointment" time of 10-12 pm. I presumed this time frame was to set up traps,…read morehelp me find the nest and dispose of any mice we find. I was wrong. Turns out this is a "window" of when he might show up. He didn't arrive until 11:45. I wasted a day off and almost two hours of my morning when I could have been running errands waiting for him to show. When he did arrive, he probably spent a total of 2 minutes in my apartment setting some poison traps down and asking if I wanted him to spray, which he remarked is mainly for bugs. I'm not sure why because my landlord didn't mention bugs as the problem when he called. The "exterminator" did ask if my attic had a pull down stair. It did not, so he didn't bother going up there. The absolute worst part of all is when all was said and done, he tried to collect a check for $314. I assured him that the service was paid for in full, and confirmed it beforehand with my landlord. Additionally, their sales rep said as much when I made the appointment with them. He said he'd go back to his truck and make a call, but if there were any problems he would come back up. I almost said, "Good luck getting me to open the door, because this was paid for." As he left, I sent a text to my landlord, and he again confirmed that they already charged his credit card for the service. I won't go so far as to say he was trying to take me for the money in the hopes I would never contact my landlord, but I wonder what else this company has gotten away with or accidentally have done considering the other reviews.

Orkin is a total disaster. Unprofessional, disorganized, and completely useless…read more If I could give zero stars, I would. Orkin Pest Control has been the most frustrating, unprofessional, and unresponsive company I've ever dealt with. We've been paying for monthly service, yet the pest problems continue and the service we're supposed to be getting simply doesn't happen. From the start, things were a mess. When we first set up our account, they sent a technician out for an initial visit. He showed up, greeted us with "What's good?" and immediately came off as unprofessional. We explained we wanted a general inspection around the home and some preventative treatment for insects. He flat-out refused and said they don't do that. I asked, "Then what are you here for?" and he sarcastically pointed at a cobweb and said, "Oh, I see one there." At that point, I asked him to leave because he clearly wasn't taking the job seriously and was acting like an entitled fool. I called to complain, and a manager sent out a different technician and this one was more respectful and gave us his personal business card, saying we could call him directly anytime we had issues. But when we actually did call him, he blew us off and told us there was nothing he could do, and to call the office. Of course, the office doesn't answer or return voicemails. Trying to get a same-day appointment which Orkin advertises as something they offer was a complete joke. I was passed from one customer service rep to another in what felt like a game of musical chairs. Each one would type my info into a system and say someone would call me back. Nobody ever did. To make it worse, one of their main numbers has a recorded message saying, "If this is an emergency, call this number." I called that number, and the person who answered said there's no such thing as an emergency line. So why are you telling customers otherwise? Then, a rodent got caught in one of the traps they placed, and when I called to have someone come remove it, I was told they don't offer that service. So I'm paying for pest control, but I'm expected to deal with the pests myself? On top of all that, they double charged me for a service, and the first rep I spoke to tried to brush it off like it wasn't a big deal. I had to demand a refund before anyone actually did anything about it. That's unacceptable. This company is completely disorganized. The technicians are unreliable, the customer service is useless, and the communication is non-existent. They're happy to take your money every month, but when it comes to actually doing their job, they vanish. Orkin is not worth your time or your money. Save yourself the frustration and go with a company that actually cares about its customers and stands by its service.

They don't tell me when they're showing up they just come and expect for me to be home . That's not…read morehow this works ! The pest control guy showed up and then he sent out the message that he was on his way , he didn't do it before! Completely unprofessional

Needed a return treatment as we were still seeing a few here and there. Roger came out and serviced…read moreagain very thoroughly. He stood by the first treatment. There was no additional charge. His expertise and excellent service are really commendable. Highly recommend this vendor.

Roger, Told my mom she had raccoons in the attic supposedly told her he would put traps, block the…read morefans, and come and check the traps daily for 1600. Also he needed the money up front before the job was done. My husband went and looked after it was so bad that we had to call another place to the tune of 7000.00 my mom's front lawn was covered with plastic bags full of dead rats, mice, and poop waist high. They said the mice rats, and poop were decaying so must have been there a long time Roger never said any of this. The new place redid the installation which was a mess as well from this. To be honest did not want to post and I am really not like that but my mom was very upset. Not good for business Roger, not good and not happy. U are lucky u got one star !

The best. Hands down!!! Especially with Anthony.... very knowledgeable... courteous.. and…read morecaring!!!

Skunk removal and relocation: excellent job! Very nice dealing with Anthony. Very professional,…read morebut as friendly as a good neighbor.

Master Attic just did a full cleanup of my attics. From the estimating process with Dave and the…read moreremoval of old insulation, rodent proofing, and installing new insulation with Roberto and his team, I couldn't have asked for a better experience. Roberto and his team were experts in this field and would keep me updated throughout the day, asking me to see the progress, and answer any questions I had. They were not in a rush to leave and wanted to make sure the job was perfect before they packed up. Hard to find a crew like this, they are absolutely the best!

Master Attic removed old insulation, sanitized & replaced with new insulation in our attic that had…read morea mice issue for years!! My husband & I were so impressed with the service we received. Jorge & his team did an excellent job of removing the insulation & also protecting the areas on the first floor of my home. This great service started with the salesman, Joe. My husband was impressed with his knowledge & his patience with us in getting the job scheduled! Thank you so much & I have been spreading the word about your Excellent company & the services you provide. Well worth the money!! I now have piece of mind. Sandy J.

Very non-responsive. Don't waste your time! Came out to assess and never answered emails or yelp…read morecommunication afterwards. I am not sure what happens there was no real follow-up.

"Best Pest Control Company Ever!" I am absolutely thrilled…read morewith Signature Pest Innovation! Joe was able to get rid of the bee infestation I had in my yard. I had Carpenters, hornets, and yellow jackets . I was getting stressed out and mostly worried that these animals might sting my 4 year old. Right from the start, Joe was absolutely incredible!! He is professional, a people's person, punctual and easy to talk to. He has an easy manner with customers so I felt confident I could discuss my fears and concerns with him. He addressed my every question with knowledgeable and confident answers. He knows his business and after talking about the issues I had for a few minutes I knew I had the right guys for the job. Again, I was amazed at how thorough and professional he is. Nobody likes or wants pests so one of the absolutely most important concerns for me is the technician I will be dealing. Joe puts everything he's got into his job and because of that - I am now pest free.! Joe - you are one-in-a-million. Cannot find the words to thank you enough

Steve (Owner/Operator) was great! Ha came when promised…read more He explained the cause of my infestation and his plan on getting rid of them. He did the entire foundation perimeter of my home, inside and out, plus 2 trees which were infested. I watched as the buggers came running out of a tree as he was applying his treatment. He was pleasant and professional the entire time. He gives a 1 year guarantee! I'd recommend Surf, and will use again if needed.

Katie was absolutely great to deal with in the office setting up our appointment. Steve was polite…read moreand informative about the work that was needed to be performed. Everything was fantastic !!!!! Thank you again

We just bought a new house and there were issues with spider crickets and mice. We called Aardvark…read moreand Jerry came down the same day to help us out. He was amazing, his knowledge and experience was fantastic. The pricing was very affordable as well. Would definitely use again!

Called Jerry to set up appointment, no answer but left him a voice mail…read more Later he texted me, "send me your address I can come out tomorrow (Monday) afternoon. Took off work and NO SHOW. I texted him around 5 are you still coming? He called me right back and said I live too far out from where he was. Preceeded to say I can probably come Tuesday since I will be up that way. I will call you and let you know. Tuesday, no call, no show. I texted him Wednesday asked if and when he planned on coming. His reply "I'm so busy right now, sorry please call another company. WHAT???? Why not just say that from the beginning. Not a good way to run a business, unprofessional .

The best!!! No more is needed to be said…read more.. They are the very best!!! On time, professional, no unnecessary work, favo fair pricing!!! Never had any problems!!!

they came to my house early march i thought it was too early…read more when i turned my sys on I discovered that one of my sprinklers was totaly buried 3 others have leaks underground so this service was obviously not done correctly the company refuses to make this situation better I have emailed several times which are ignored I hope you research this company before doing buisness with them BTW my very first yelp review I just felt compelled to let people know